Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 18, 2024 - 19:18 UTC
May 18, 2024 - 19:18 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 18, 2024 - 19:04 UTC
May 18, 2024 - 19:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 2024 - 15:00 UTC
May 18, 2024 - 15:00 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Times are subject to change but will be updated before and after maintenance.
May 18, 2024 15:00 - May 19, 2024 03:00 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Times are subject to change but will be updated before and after maintenance.
May 18, 2024 15:00 - May 19, 2024 03:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 2024 - 19:02 UTC
Feb 21, 2024 - 19:02 UTC
Identified - Customers may be experiencing an issue where certain roles may have compliance functionality disabled. BlackLine teams have identified the cause and are developing a fix for the issue.
Feb 21, 2024 - 17:01 UTC
Feb 21, 2024 - 17:01 UTC
Investigating - Customers may be experiencing an issue where certain roles may have compliance functionality disabled. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Feb 21, 2024 - 16:19 UTC
Feb 21, 2024 - 16:19 UTC
Monitoring - BlackLine has deployed a fix for the SFTP incident. You should be able to resume normal activities. We will continue monitoring the situation to ensure no additional issues.
Feb 19, 2024 - 19:19 UTC
Feb 19, 2024 - 19:19 UTC
Update - Customers may be experiencing an issue where SFTP in Production EU1 is experiencing intermittent connectivity issues. BlackLine will be updating the server configuration beginning at 11:00 am PT and expecting a downtime of approximately 30 minutes. We will provide regular updates on this page until the issue is resolved.
Feb 19, 2024 - 18:53 UTC
Feb 19, 2024 - 18:53 UTC
Investigating - Customers may be experiencing an issue where SFTP in Production EU1 is experiencing intermittent connectivity issues. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Feb 19, 2024 - 18:26 UTC
Feb 19, 2024 - 18:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 14, 2024 - 18:07 UTC
Feb 14, 2024 - 18:07 UTC
Identified - The issue has been identified, and a fix is being implemented.
Feb 14, 2024 - 18:06 UTC
Feb 14, 2024 - 18:06 UTC
Investigating - Customers may be experiencing an issue where they cannot connect to SFTP. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Feb 14, 2024 - 16:57 UTC
Feb 14, 2024 - 16:57 UTC
Monitoring - A fix has been implemented, and we are monitoring the results.
Dec 26, 2023 - 19:01 UTC
Dec 26, 2023 - 19:01 UTC
Investigating - Customers may be experiencing an issue where they cannot connect to SFTP. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Dec 26, 2023 - 18:34 UTC
Dec 26, 2023 - 18:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 25, 2023 - 10:44 UTC
Dec 25, 2023 - 10:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 25, 2023 - 10:42 UTC
Dec 25, 2023 - 10:42 UTC
Investigating - Customers may be experiencing an issue where they cannot connect to SFTP. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Dec 25, 2023 - 10:18 UTC
Dec 25, 2023 - 10:18 UTC
About This Site
This status page provides visibility into the availability of BlackLine Sandbox and Production instances for all regions. For detailed information on these events, you can use the “Scheduled Maintenance” tab. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.
To see an overview of our planned releases, updates, and maintenance for the year, please review our 2024 Release Calendar: https://www.blackline.com/assets/docs/uploads/blackline-release-calendar-2024.pdf
Times and dates that are not already posted to Trust BlackLine are subject to change.
Financial Close - Production
Under Maintenance
PROD US2
Under Maintenance
PROD EU1
Under Maintenance
PROD NA3
Under Maintenance
PROD US3
Under Maintenance
PROD EU3
Under Maintenance
Financial Close - Sandbox
Operational
SB US2
Operational
SB EU1
Operational
SB NA3
Operational
SB US3
Operational
SB EU3
Operational
Invoice-to-Cash - Production
Operational
US
Operational
EU
Operational
Invoice-to-Cash - Sandbox
Operational
US
Operational
EU
Operational
Intercompany - Production
Operational
US
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
BlackLine AR Multi Tenant Platform Upgrade: 2024-05-19 Release (2.71.0.0)
May 19, 2024 05:00-17:00 UTC
BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2024-05-19, (2.71.0.0) release to Sandpit and Production environments.
Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on May 13, 2024 - 11:59 UTC
Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on May 13, 2024 - 11:59 UTC
Maintenance: June 1, 2024
Jun 1, 2024 15:00 - Jun 2, 2024 03:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 24, 2024 - 23:35 UTC
Feb 24, 2024 - 23:35 UTC
Scheduled -
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Times are subject to change but will be updated before and after maintenance.
Feb 24, 2024 - 23:33 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Times are subject to change but will be updated before and after maintenance.
Feb 24, 2024 - 23:33 UTC
Release Update: 2024-May Release (7.42.1) - Sandbox
Jun 7, 2024 18:00 - Jun 8, 2024 10:30 UTC
BlackLine will release an update for the 2024-May Release (7.42.1) release to Sandbox environments at the following times during the release window:
AEST: Saturday, 8 June at 8:30 am – 8:30 pm
UTC: Friday, 7 June at 18:00 – Saturday, 8 June at 6:00
PT: Friday, June 7 at 3:30 pm – Saturday, June 8 at 3:30 am
For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEST or PT times.
Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on Feb 24, 2024 - 23:24 UTC
AEST: Saturday, 8 June at 8:30 am – 8:30 pm
UTC: Friday, 7 June at 18:00 – Saturday, 8 June at 6:00
PT: Friday, June 7 at 3:30 pm – Saturday, June 8 at 3:30 am
For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEST or PT times.
Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on Feb 24, 2024 - 23:24 UTC
Release Update: 2024-May Release (7.42.1) - Production
Jun 14, 2024 20:00 - Jun 15, 2024 12:00 UTC
BlackLine will release an update for the 2024-May Release (7.42.1) release to Production environments at the following times during the release window:
AEST: Saturday, 15 June at 10:00 am – 10:00 pm
UTC: Friday, 14 June at 20:00 – Saturday, 15 June at 8:00
PT: Friday, June 14 at 5:00 pm – Saturday, June 15 at 5:00 am
For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEST or PT times.
Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on Feb 24, 2024 - 23:31 UTC
AEST: Saturday, 15 June at 10:00 am – 10:00 pm
UTC: Friday, 14 June at 20:00 – Saturday, 15 June at 8:00
PT: Friday, June 14 at 5:00 pm – Saturday, June 15 at 5:00 am
For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEST or PT times.
Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on Feb 24, 2024 - 23:31 UTC
Maintenance: June 15, 2024
Jun 15, 2024 15:00 - Jun 16, 2024 03:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Times are subject to change but will be updated before and after maintenance.
Posted on Feb 24, 2024 - 23:34 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Times are subject to change but will be updated before and after maintenance.
Posted on Feb 24, 2024 - 23:34 UTC
Maintenance: July 13, 2024
Jul 13, 2024 15:00 - Jul 14, 2024 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:40 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:40 UTC
Maintenance: July 20, 2024
Jul 20, 2024 15:00 - Jul 21, 2024 03:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:45 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:45 UTC
Maintenance: August 3, 2024
Aug 3, 2024 15:00 - Aug 4, 2024 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:49 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:49 UTC
Maintenance: August 17, 2024
Aug 17, 2024 15:00 - Aug 18, 2024 03:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:51 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:51 UTC
Maintenance: September 14, 2024
Sep 14, 2024 15:00 - Sep 15, 2024 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:52 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:52 UTC
Maintenance: September 21, 2024
Sep 21, 2024 15:00 - Sep 22, 2024 03:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:52 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:52 UTC
Maintenance: October 5, 2024
Oct 5, 2024 15:00 - Oct 6, 2024 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:53 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:53 UTC
Maintenance: October 19, 2024
Oct 19, 2024 15:00 - Oct 20, 2024 03:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:54 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:54 UTC
Maintenance: November 2, 2024
Nov 2, 2024 15:00 - Nov 3, 2024 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:55 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:55 UTC
Maintenance: November 16, 2024
Nov 16, 2024 16:00 - Nov 17, 2024 04:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:56 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:56 UTC
Maintenance: December 7, 2024
Dec 7, 2024 16:00 - Dec 8, 2024 04:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:56 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:56 UTC
Maintenance: December 21, 2024
Dec 21, 2024 16:00 - Dec 22, 2024 04:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:57 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Mar 07, 2024 - 17:57 UTC