All Systems Operational

About This Site

This status page provides visibility into the availability of BlackLine Sandbox and Production instances for all regions. For detailed information on these events, you can use the β€œScheduled Maintenance” tab. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.

To see an overview of our planned releases, updates, and maintenance for the year, please review our 2026 Release Calendar: https://www.blackline.com/assets/docs/uploads/blackline-release-calendars-2026.pdf

Times and dates that are not already posted to Trust BlackLine are subject to change.

Financial Close - Production Operational
90 days ago
99.97 % uptime
Today
PROD US2 Operational
90 days ago
100.0 % uptime
Today
PROD NA3 Operational
90 days ago
99.93 % uptime
Today
PROD EU3 Operational
90 days ago
99.97 % uptime
Today
PROD AP1 Operational
90 days ago
99.96 % uptime
Today
PROD ME2 Operational
90 days ago
100.0 % uptime
Today
Financial Close - Sandbox Operational
90 days ago
99.98 % uptime
Today
SB US2 Operational
90 days ago
100.0 % uptime
Today
SB NA3 Operational
90 days ago
99.93 % uptime
Today
SB EU3 Operational
90 days ago
99.99 % uptime
Today
SB AP1 Operational
90 days ago
99.99 % uptime
Today
SB ME2 Operational
90 days ago
100.0 % uptime
Today
Invoice-to-Cash - Production Operational
90 days ago
99.99 % uptime
Today
US Operational
90 days ago
99.98 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
ME Operational
90 days ago
100.0 % uptime
Today
Invoice-to-Cash - Sandbox Operational
90 days ago
99.99 % uptime
Today
US Operational
90 days ago
99.98 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
ME Operational
90 days ago
100.0 % uptime
Today
Intercompany - Production Operational
90 days ago
99.99 % uptime
Today
US Operational
90 days ago
99.98 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
ME Operational
90 days ago
100.0 % uptime
Today
Intercompany - Sandbox Operational
90 days ago
99.99 % uptime
Today
US Operational
90 days ago
99.98 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
ME Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

BlackLine FCM 2nd Sandbox Release(EU, APAC & KSA): 2026-May Release (7.50.0) May 12, 2026 18:00 - May 13, 2026 06:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 11, 2026 - 17:37 UTC
Scheduled - BlackLine's 2026-May Release (7.50.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Tuesday, 12 May at 6:00 pm

AEST: Wednesday, 13 May at 4:00 am

For SBEU3 and SBAPAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Mar 17, 2026 - 20:26 UTC

BlackLine FCM 2nd Sandbox Release(NA3): 2026-May Release (7.50.0) May 13, 2026 00:00-12:00 UTC

BlackLine's 2026-May Release (7.50.0) will be deployed to Sandbox environments beginning at the following times:

Tuesday, 12 May at 5:00 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Mar 17, 2026 - 20:32 UTC

BlackLine FCM Production(EU, APAC & KSA): 2026-May Release (7.50.0) May 15, 2026 20:00 - May 16, 2026 12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 11, 2026 - 17:38 UTC
Scheduled - BlackLine's 2026-May Release (7.50.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, May 15 at 8:00 pm

AEST: Saturday, May 16 at 6:00 am

For EU3 and APAC environments, please see UTC or AEST times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Mar 04, 2026 - 23:05 UTC

BlackLine FCM Production(NA3): 2026-May Release (7.50.0) May 16, 2026 00:00-12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 16, 2026 - 17:39 UTC
Scheduled - BlackLine's 2026-May Release(7.50.0) will be deployed to Production environments beginning at the following times:

Friday, 15 May at 5:00 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Mar 04, 2026 - 23:06 UTC

Intercompany Solutions - non-ICH - Prod Release (US) (7.50.0) May 16, 2026 01:00-06:00 UTC

Reason: Monthly Production Release for below Intercompany non-ICH applications.

1. ICNT
2. ICNTA

Implementation window: May 15, 5 -10PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Apr 22, 2026 - 21:43 UTC

BlackLine Production Maintenance: May 22, 2026 (EU & APAC) May 22, 2026 20:00 - May 23, 2026 08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 2025 - 00:04 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Dec 17, 2025 - 00:00 UTC

BlackLine Production Maintenance: May 22, 2026 (US) May 23, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:05 UTC

BlackLine FCM Sandbox Release(EU, APAC & KSA): 2026-Jun Deployment (7.50.1) May 29, 2026 18:00 - May 30, 2026 12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 11, 2026 - 20:39 UTC
Scheduled - BlackLine's 2026-Jun Deployment (7.50.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 29 May at 6:00 pm

AEST: Saturday, 30 May at 4:00 am

For SBEU3 and SBAPAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Apr 13, 2026 - 18:41 UTC

BlackLine FCM Sandbox Release(NA3): 2026-Jun Deployment (7.50.1) May 29, 2026 22:30 - May 30, 2026 12:30 UTC

BlackLine's 2026-Jun Deployment (7.50.1) will be deployed to Sandbox environments beginning at the following times:

Friday, 29 May at 3:30 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Apr 13, 2026 - 18:44 UTC

BlackLine FCM Production(EU, APAC & KSA): 2026-Jun Deployment (7.50.1) Jun 12, 2026 20:00 - Jun 13, 2026 12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 11, 2026 - 20:40 UTC
Scheduled - BlackLine's 2026-Jun Deployment (7.50.1) will be deployed to Production environments beginning at the following times:

UTC: Friday, Jun 12 at 8:00 pm

AEST: Saturday, Jun 13 at 6:00 am

For EU3 and APAC environments, please see UTC or AEST times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Apr 13, 2026 - 18:50 UTC

BlackLine FCM Production(NA3): 2026-Jun Deployment (7.50.1) Jun 13, 2026 00:00-12:30 UTC

BlackLine's 2026-Jun Deployment(7.50.1) will be deployed to Production environments beginning at the following times:

Friday, 12 Jun at 5:00 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Apr 13, 2026 - 18:53 UTC

BlackLine FCM Sandbox Release(EU, APAC & KSA): 2026-Jul Deployment (7.50.2) Jul 10, 2026 18:00 - Jul 11, 2026 12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 11, 2026 - 20:41 UTC
Scheduled - BlackLine's 2026-Jul Deployment (7.50.2) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 10 Jul at 6:00 pm

AEST: Saturday, 11 Jul at 4:00 am

For SBEU3 and SBAPAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Apr 13, 2026 - 18:58 UTC

BlackLine FCM Sandbox Release(NA3): 2026-Jul Deployment (7.50.2) Jul 10, 2026 22:30 - Jul 11, 2026 12:30 UTC

BlackLine's 2026-Jul Deployment (7.50.2) will be deployed to Sandbox environments beginning at the following times:

Friday, 10 Jul at 3:30 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Apr 13, 2026 - 19:00 UTC

BlackLine Sandbox Maintenance: July 17, 2026 (EU & APAC) Jul 17, 2026 20:00 - Jul 18, 2026 08:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:38 UTC

BlackLine Sandbox Maintenance: July 17, 2026 (US) Jul 18, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:36 UTC

BlackLine FCM Production(EU, APAC & KSA): 2026-Jul Deployment (7.50.2) Jul 24, 2026 20:00 - Jul 25, 2026 12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 11, 2026 - 20:41 UTC
Scheduled - BlackLine's 2026-Jul Deployment (7.50.2) will be deployed to Production environments beginning at the following times:

UTC: Friday, Jul 24 at 8:00 pm

AEST: Saturday, Jul 25 at 6:00 am

For EU3 and APAC environments, please see UTC or AEST times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Apr 13, 2026 - 19:06 UTC

BlackLine FCM Production(NA3): 2026-Jul Deployment (7.50.2) Jul 25, 2026 00:00-12:30 UTC

BlackLine's 2026-Jul Deployment(7.50.2) will be deployed to Production environments beginning at the following times:

Friday, 24 Jul at 5:00 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Apr 13, 2026 - 19:08 UTC

BlackLine FCM Sandbox Release(EU, APAC & KSA): 2026-Aug Release (7.51.0) Aug 7, 2026 18:00 - Aug 8, 2026 12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 11, 2026 - 20:42 UTC
Scheduled - BlackLine's 2026-Aug Release (7.51.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 7 Aug at 6:00 pm

AEST: Saturday, 7 Aug at 4:00 am

For SBEU3 and SBAPAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Apr 13, 2026 - 19:20 UTC

BlackLine FCM Sandbox Release(NA3): 2026-Aug Release (7.51.0) Aug 7, 2026 22:30 - Aug 8, 2026 12:30 UTC

BlackLine's 2026-Aug Release (7.51.0) will be deployed to Sandbox environments beginning at the following times:

Friday, 7 Aug at 3:30 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Apr 13, 2026 - 19:23 UTC

BlackLine Production Maintenance: August 14, 2026 (EU & APAC) Aug 14, 2026 20:00 - Aug 15, 2026 08:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:07 UTC

BlackLine Production Maintenance: August 14, 2026 (US) Aug 15, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:07 UTC

BlackLine FCM Production(EU, APAC & KSA): 2026-Aug Release (7.51.0) Aug 21, 2026 20:00 - Aug 22, 2026 12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 11, 2026 - 20:42 UTC
Scheduled - BlackLine's 2026-Aug Release (7.51.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, Aug 21 at 8:00 pm

AEST: Saturday, Aug 21 at 6:00 am

For EU3 and APAC environments, please see UTC or AEST times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Apr 13, 2026 - 19:27 UTC

BlackLine FCM Production(NA3): 2026-Aug Release (7.51.0) Aug 22, 2026 00:00-12:30 UTC

BlackLine's 2026-Aug Release(7.51.0) will be deployed to Production environments beginning at the following times:

Friday, 21 Aug at 5:00 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Apr 13, 2026 - 19:32 UTC

BlackLine Sandbox Maintenance: September 18, 2026 (EU & APAC) Sep 18, 2026 20:00 - Sep 19, 2026 08:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:41 UTC

BlackLine Sandbox Maintenance: September 18, 2026 (US) Sep 19, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:39 UTC

BlackLine Production Maintenance: October 23, 2026 (EU & APAC) Oct 23, 2026 20:00 - Oct 24, 2026 08:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:11 UTC

BlackLine Production Maintenance: October 23, 2026 (US) Oct 24, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:12 UTC

BlackLine Sandbox Maintenance: November 13, 2026 (EU & APAC) Nov 13, 2026 21:00 - Nov 14, 2026 09:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 01:08 UTC

BlackLine Sandbox Maintenance: November 13, 2026 (US) Nov 14, 2026 01:00-13:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 01:01 UTC

BlackLine Production Maintenance: December 18, 2026 (EU & APAC) Dec 18, 2026 20:00 - Dec 19, 2026 08:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:13 UTC

BlackLine Production Maintenance: December 18, 2026 (US) Dec 19, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:13 UTC
May 12, 2026

No incidents reported today.

May 11, 2026

No incidents reported.

May 10, 2026
Completed - The scheduled maintenance has been completed.
May 10, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 06:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 8, 08:48 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2026-May-10 Release (3.20.0.5) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

May 8, 05:45 UTC
May 9, 2026
Completed - The scheduled maintenance has been completed.
May 9, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 20:00 UTC
Scheduled - BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Dec 17, 00:35 UTC
Completed - The scheduled maintenance has been completed.
May 9, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 00:00 UTC
Scheduled - BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Dec 17, 00:34 UTC
Completed - The scheduled maintenance has been completed.
May 9, 03:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 01:00 UTC
Scheduled - Reason: Monthly Maintenance and Patching BlackLine IC apps will be performing maintenance in Sandbox(US) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: May 9th 01:00 - 05:00 UTC (May 8th, 7:00 pm - 11 pm PST)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.

Apr 27, 08:32 UTC
May 8, 2026
May 7, 2026
Resolved - This incident has been resolved.
May 7, 06:00 UTC
Monitoring - Our engineering team has addressed the underlying issue related to the rollover event. Full connectivity to transfer.blackline.com has been restored, and all file transfer and import capabilities are functioning normally. We will continue to actively monitor the service to ensure ongoing stability.
May 6, 23:23 UTC
Identified - Details:
Following a recent system rollover event, we have identified that a subset of users may be experiencing connectivity problems or are temporarily unable to access the SFTP server.

Customer Impact:
Users attempting to connect, upload, or download files via transfer.blackline.com may encounter connection timeouts or access failures. If you are not currently performing SFTP file transfers, there is no impact on your other BlackLine services.

May 6, 23:17 UTC
May 6, 2026
Completed - The scheduled maintenance has been completed.
May 6, 13:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 06:41 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 5, 11:36 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 5, 06:46 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 5, 06:43 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation [Single OR Multi] Tenant platform for the 2026-May-06 Release (3.20.0.3) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

May 5, 06:43 UTC
May 5, 2026
Completed - Release activities have been completed.

Regards,
IC Apps Team

May 5, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 23:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 30, 08:45 UTC
Scheduled - Reason: Monthly Sandbox Release for below Intercompany non-ICH applications.

1. ICNT
2. ICNTA
3. IC Rules Engine

Implementation window: May 4, 3.30 -8.30PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Apr 22, 21:39 UTC
May 4, 2026
May 3, 2026

No incidents reported.

May 2, 2026
Completed - The scheduled maintenance has been completed.
May 2, 11:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 18:00 UTC
Scheduled - BlackLine's 2026-May Release (7.50.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 1 May at 6:00 pm

AEST: Saturday, 2 May at 4:00 am

For SBEU3 and SBAPAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Mar 4, 22:26 UTC
Completed - The scheduled maintenance has been completed.
May 2, 09:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 22:30 UTC
Scheduled - BlackLine's 2026-May Release (7.50.0) will be deployed to Sandbox environments beginning at the following times:

Friday, 1 May at 3:30 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Mar 4, 22:39 UTC
May 1, 2026
Apr 30, 2026
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Apr 30, 08:34 UTC
Update - We are continuing to investigate this issue.
Apr 30, 07:56 UTC
Investigating - Customers may be experiencing an issue that is causing intermittent service disruptions or performance degradation. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Apr 30, 07:50 UTC
Apr 29, 2026
Resolved - BlackLine has confirmed that the service is fully operational for FTP Automation service for Production and Sandbox environments, we apologize for any inconvenience this issue may have caused.
Apr 29, 19:47 UTC
Update - We are continuing to work on a fix for this issue.
Apr 29, 19:00 UTC
Identified - Studio customers may be experiencing an issue where FTP Automation files have not been getting uploaded. BlackLine teams have identified the cause and are developing a fix for the issue.
Apr 29, 17:06 UTC
Resolved - This incident has been resolved.
Apr 29, 02:27 UTC
Monitoring - BlackLine has identified an event that will require a resynchronization of clusters on the backend. Users may experience slightly slower than normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time we do not anticipate any further issues.
Apr 28, 20:32 UTC
Apr 28, 2026