In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 03, 2023 - 15:00 UTC
Scheduled - BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

About This Site

This status page provides visibility into the availability and uptime of BlackLine’s Sandbox and Production instances for all regions. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.

Our certificates have moved to the BlackLine Community:
- US certificates - https://myblackline.force.com/BlackLineCommunity/s/article/BlackLine-Certificates-US
- EU certificates - https://myblackline.force.com/BlackLineCommunity/s/article/BlackLine-Certificates-EU

Financial Close Management (FCM) - Production Operational
90 days ago
99.63 % uptime
Today
PROD US2 Operational
90 days ago
99.62 % uptime
Today
PROD EU1 Operational
90 days ago
100.0 % uptime
Today
PROD NA3 Operational
90 days ago
99.17 % uptime
Today
PROD US3 Operational
90 days ago
100.0 % uptime
Today
PROD EU3 Operational
90 days ago
99.38 % uptime
Today
Financial Close Management (FCM) - Sandbox Under Maintenance
90 days ago
99.75 % uptime
Today
SB US2 Under Maintenance
90 days ago
99.92 % uptime
Today
SB EU1 Under Maintenance
90 days ago
100.0 % uptime
Today
SB NA3 Under Maintenance
90 days ago
99.45 % uptime
Today
SB US3 Operational
90 days ago
100.0 % uptime
Today
SB EU3 Under Maintenance
90 days ago
99.4 % uptime
Today
Accounts Receivable Automation (ARA) - Sandpit Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Accounts Receivable Automation (ARA) - Live Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Intercompany Financial Management (IFM) - Production Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
IFM - 4.6.0.0 AIG PROD Release Jun 14, 2023 21:00 - Jun 15, 2023 00:00 UTC
IFM PROD Environment will be undergoing a maintenance due to scheduled monthly release.
Screens and processes might not be available during the implementation window.

Posted on May 23, 2023 - 15:13 UTC
Release Update: 2023-May Release (7.38.1) Sandbox Jun 16, 2023 18:00 - Jun 17, 2023 10:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 07, 2023 - 20:09 UTC
Scheduled - BlackLine will release an update for the 2023-May (7.38.1) release to Sandbox environments at the following times during the release window:

AEST: Saturday, 17 June at 8:30 am – 8:30 pm

UTC: Friday, 16 June at 18:00 – Saturday, 10 June at 6:00

PT: Friday, June 16 at 3:30 pm – Saturday, June 9 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jan 21, 2023 - 00:03 UTC
Maintenance: June 17, 2023 Jun 17, 2023 15:00 - Jun 18, 2023 04:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:39 UTC
Release Update: 2023-May Release (7.38.1) Production Jun 23, 2023 20:00 - Jun 24, 2023 12:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 07, 2023 - 20:10 UTC
Scheduled - BlackLine will release an update for the 2023-May (7.38.1) release to Production environments at the following times during the release window:

AEST: Saturday, 24 June at 10:00 am – 10:00 pm

UTC: Friday, 23 June at 20:00 – Saturday, 24 June at 8:00

PT: Friday, June 23 at 5:00 pm – Saturday, June 24 at 5:00 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jan 21, 2023 - 00:05 UTC
Release Update: 2023-May Release (7.38.2) Sandbox Jul 7, 2023 18:00 - Jul 8, 2023 10:30 UTC
BlackLine will release an update for the 2023-May (7.38.2) release to Sandbox environments at the following times during the release window:

AEST: Saturday, 8 July at 8:30 am – 8:30 pm

UTC: Friday, 7 July at 18:00 – Saturday, 8 June at 6:00

PT: Friday, July 7 at 3:30 pm – Saturday, July 8 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:07 UTC
Maintenance: July 8, 2023 Jul 8, 2023 15:00 - Jul 9, 2023 04:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:39 UTC
Release Update: 2023-May Release (7.38.2) Production Jul 14, 2023 20:00 - Jul 15, 2023 12:00 UTC
BlackLine will release an update for the 2023-May (7.38.2) release to Production environments at the following times during the release window:

AEST: Saturday, 15 July at 10:00 am – 10:00 pm

UTC: Friday, 14 July at 20:00 – Saturday, 15 July at 8:00

PT: Friday, July 14 at 5:00 pm – Saturday, July 15 at 5:00 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:09 UTC
Quarterly Release: 2023-Aug Release (7.39.0) Sandbox Jul 21, 2023 18:00 - Jul 22, 2023 10:30 UTC
BlackLine's 2023-Aug release (7.39.0) will be deployed to Sandbox environments at the following times during the release window:

AEST: Saturday, 22 July at 8:30 am – 8:30 pm

UTC: Friday, 21 July at 18:00 – Saturday, 22 July at 6:00

PT: Friday, July 21 at 3:30 pm – Saturday, July 22 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:11 UTC
Maintenance: July 22, 2023 Jul 22, 2023 15:00 - Jul 23, 2023 04:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:39 UTC
Maintenance: August 5, 2023 Aug 5, 2023 15:00 - Aug 6, 2023 04:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:39 UTC
Quarterly Release: 2023-Aug Release (7.39.0) Sandbox Aug 9, 2023 18:00 - Aug 10, 2023 10:30 UTC
BlackLine's 2023-Aug release (7.39.0) will be deployed to Sandbox environments at the following times during the release window:

AEST: Thursday, 10 August at 8:30 am – 8:30 pm

UTC: Wednesday, 9 August at 18:00 – Thursday, 10 August at 6:00

PT: Wednesday, August 9 at 3:30 pm – Thursday, August 10 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:12 UTC
Quarterly Release: 2023-Aug Release (7.39.0) Production Aug 18, 2023 20:00 - Aug 19, 2023 12:00 UTC
BlackLine's 2023-Aug release (7.39.0) will be deployed to Production environments at the following times during the release window:

AEST: Saturday, August 19 at 10:00 am – 10:00 pm

UTC: Friday, 18 August at 20:00 – Saturday, 19 August at 8:00

PT: Friday, August 18 at 5:00 pm – Saturday, August 19 at 5:00 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:13 UTC
Maintenance: August 19, 2023 Aug 19, 2023 15:00 - Aug 20, 2023 04:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:40 UTC
Release Update: 2023-Aug Release (7.39.1) Sandbox Sep 8, 2023 18:00 - Sep 9, 2023 10:30 UTC
BlackLine will release an update for the 2023-Aug (7.39.1) release to Sandbox environments at the following times during the release window:

AEST: Saturday, 9 September at 8:30 am – 8:30 pm

UTC: Friday, 8 September at 18:00 – Saturday, 9 September at 6:00

PT: Friday, September 8 at 3:30 pm – Saturday, September 9 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:15 UTC
Maintenance: September 9, 2023 Sep 9, 2023 15:00 - Sep 10, 2023 04:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.

Posted on Dec 15, 2022 - 13:40 UTC
Release Update: 2023-Aug Release (7.39.1) Production Sep 15, 2023 20:00 - Sep 16, 2023 12:00 UTC
BlackLine will release an update for the 2023-Aug (7.39.1) release to Production environments at the following times during the release window:

AEST: Saturday, September 16 at 10:00 am – 10:00 pm

UTC: Friday, 15 September at 20:00 – Saturday, 16 September at 8:00

PT: Friday, September 15 at 5:00 pm – Saturday, September 16 at 5:00 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:18 UTC
Maintenance: September 16, 2023 Sep 16, 2023 15:00 - Sep 17, 2023 04:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.

Posted on Dec 15, 2022 - 13:40 UTC
Quarterly Release: 2023-Oct Release (7.40.0) Sandbox Sep 22, 2023 18:00 - Sep 23, 2023 10:30 UTC
BlackLine's 2023-Oct release (7.40.0) will be deployed to Sandbox environments at the following times during the release window:

AEST: Saturday, 23 September at 8:30 am – 8:30 pm

UTC: Friday, 22 September at 18:00 – Saturday, 23 September at 6:00

PT: Friday, September 22 at 3:30 pm – Saturday, September 23 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:20 UTC
Maintenance: October 7, 2023 Oct 7, 2023 15:00 - Oct 8, 2023 04:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.

Posted on Dec 15, 2022 - 13:40 UTC
Quarterly Release: 2023-Oct Release (7.40.0) Sandbox Oct 11, 2023 18:00 - Oct 12, 2023 10:30 UTC
BlackLine's 2023-Oct release (7.40.0) will be deployed to Sandbox environments at the following times during the release window:

AEDT: Saturday, 12 October at 11:00 am – 11:00 pm

UTC: Wednesday, 11 October at 18:00 – Thursday, 12 October at 6:00

PT: Wednesday, October 11 at 3:30 pm – Thursday, October 12 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:23 UTC
Quarterly Release: 2023-Oct Release (7.40.0) Production Oct 20, 2023 20:00 - Oct 21, 2023 12:00 UTC
BlackLine's 2023-Oct release (7.40.0) will be deployed to Production environments at the following times during the release window:

AEDT: Saturday, 21 October at 9:30 am – 9:30 pm

UTC: Friday, 20 October at 18:00 – Saturday, 21 October at 6:00

PT: Friday, October 20 at 5:00 pm – Saturday, October 21 at 5:00 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:25 UTC
Maintenance: October 21, 2023 Oct 21, 2023 15:00 - Oct 22, 2023 04:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.

Posted on Dec 15, 2022 - 13:40 UTC
Maintenance: November 4, 2023 Nov 4, 2023 15:00 - Nov 5, 2023 04:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.

Posted on Dec 15, 2022 - 13:40 UTC
Release Update: 2023-Oct Release (7.40.1) Sandbox Nov 13, 2023 19:00 - Nov 14, 2023 11:30 UTC
BlackLine will release an update for the 2023-Oct (7.40.1) release to Sandbox environments at the following times during the release window:

AEDT: Tuesday, 14 November at 10:30 am – 10:30 pm

UTC: Monday, 13 November at 19:00 – Tuesday, 14 November at 7:00

PT: Monday, November 13 at 3:30 pm – Tuesday, November 14 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:27 UTC
Release Update: 2023-Oct Release (7.40.1) Production Nov 17, 2023 21:00 - Nov 18, 2023 13:00 UTC
BlackLine will release an update for the 2023-Oct (7.40.1) release to Production environments at the following times during the release window:

AEDT: Saturday, 17 November at 12:00 pm – Sunday, 18 November 12:00 am

UTC: Friday, 17 November at 21:00 – Saturday, 18 November at 9:00

PT: Friday, November 17 at 5:00 pm – Saturday, November 18 at 5:00 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:28 UTC
Maintenance: November 18, 2023 Nov 18, 2023 15:00 - Nov 19, 2023 04:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.

Posted on Dec 15, 2022 - 13:41 UTC
Maintenance: December 2, 2023 Dec 2, 2023 15:00 - Dec 3, 2023 04:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.

Posted on Dec 15, 2022 - 13:41 UTC
Maintenance: December 16, 2023 Dec 16, 2023 15:00 - Dec 17, 2023 04:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.

Posted on Dec 15, 2022 - 13:41 UTC
Web Requests
Fetching
Response Time
Fetching
Past Incidents
Jun 8, 2023

No incidents reported today.

Jun 7, 2023

No incidents reported.

Jun 6, 2023

No incidents reported.

Jun 5, 2023

No incidents reported.

Jun 4, 2023
Completed - The scheduled maintenance has been completed.
Jun 4, 13:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 06:01 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2023-June-04 Release (2.47.0.0) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jun 2, 10:55 UTC
Jun 3, 2023

Unresolved incident: Maintenance: June 3, 2023.

Jun 2, 2023
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Jun 2, 21:00 UTC
Investigating - Customers may be experiencing Intermittent connectivity to BlackLine services due to a network connectivity issue with the third-party service provider. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jun 2, 17:27 UTC
Jun 1, 2023
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Jun 1, 19:23 UTC
Identified - Customers may be experiencing an issue where attempting to access FTP returns access is denied. BlackLine teams have identified the cause and are working to deploy a fix for the issue.
Jun 1, 19:10 UTC
Investigating - Customers may be experiencing an issue where FTP access is returning access denied. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jun 1, 18:23 UTC
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Jun 1, 13:33 UTC
Investigating - Customers may be experiencing an issue with general performance issues using FCS in EU3. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jun 1, 12:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 1, 10:18 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 1, 10:05 UTC
Investigating - Customers may be experiencing an issue with general performance issues using FCS in EU3. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jun 1, 09:39 UTC
May 31, 2023
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
May 31, 20:21 UTC
Identified - Customers may be experiencing an issue where users are unable to load or download reports. BlackLine teams have identified the cause and are developing a fix for the issue.
May 31, 19:53 UTC
Investigating - Customers may be experiencing an issue where users are unable to load or download reports. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
May 31, 19:31 UTC
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
May 31, 15:19 UTC
Update - We are continuing to investigate this issue.
May 31, 14:40 UTC
Investigating - Customers may be experiencing an issue where the Performance is slow, or User Errors occur and are unable to certify. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
May 31, 13:31 UTC
May 30, 2023
Resolved - BlackLine has confirmed that the Import from Journal service is fully operational, and we apologize for any inconvenience this issue may have caused.
May 30, 20:23 UTC
Investigating - Customers may be experiencing a 502 error when importing journal from Excel. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
May 29, 03:31 UTC
May 29, 2023
Resolved - BlackLine has confirmed that the service is fully operational, and we apologize for any inconvenience this issue may have caused.
May 29, 03:28 UTC
Monitoring - BlackLine has deployed a fix for DMP Scheduler service. You should be able to resume normal activities. We will continue monitoring the situation to ensure no additional issues. We will confirm when the service is fully operational.
May 29, 02:52 UTC
Update - We are continuing to investigate this issue.
May 29, 02:50 UTC
Investigating - Customers may be experiencing an issue where Scheduled DMP jobs are not processing. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
May 29, 02:34 UTC
May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
May 26, 18:40 UTC
Investigating - Customers may be experiencing an issue where client instances using Netsuite Connector are unavailable. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
May 26, 18:08 UTC
May 25, 2023

No incidents reported.