All Systems Operational

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This status page provides visibility into the availability and uptime of BlackLine’s Sandbox and Production instances for all regions. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.

Our certificates have moved to the BlackLine Community:
- US certificates - https://myblackline.force.com/BlackLineCommunity/s/article/BlackLine-Certificates-US
- EU certificates - https://myblackline.force.com/BlackLineCommunity/s/article/BlackLine-Certificates-EU

Uptime over the past 90 days. View historical uptime.
Financial Close Management (FCM) - Production Operational
90 days ago
99.63 % uptime
Today
PROD US2 Operational
90 days ago
99.26 % uptime
Today
PROD EU1 Operational
90 days ago
99.54 % uptime
Today
PROD NA3 Operational
90 days ago
99.66 % uptime
Today
PROD US3 Operational
90 days ago
100.0 % uptime
Today
PROD EU3 Operational
90 days ago
99.7 % uptime
Today
Financial Close Management (FCM) - Sandbox Operational
90 days ago
99.04 % uptime
Today
SB US2 Operational
90 days ago
98.62 % uptime
Today
SB EU1 Operational
90 days ago
99.08 % uptime
Today
SB NA3 Operational
90 days ago
99.02 % uptime
Today
SB US3 Operational
90 days ago
99.16 % uptime
Today
SB EU3 Operational
90 days ago
99.33 % uptime
Today
Accounts Receivable Automation (ARA) - Sandpit Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Accounts Receivable Automation (ARA) - Live Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Intercompany Financial Management (IFM) - Production Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Maintenance: December 2, 2023 Dec 2, 2023 15:00 - Dec 3, 2023 04:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.
Posted on Dec 15, 2022 - 13:41 UTC
Maintenance: December 9, 2023 Dec 9, 2023 15:00 - Dec 10, 2023 04:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.
Posted on Nov 10, 2023 - 03:54 UTC
Maintenance: December 16, 2023 Dec 16, 2023 15:00 - Dec 17, 2023 04:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.
Posted on Dec 15, 2022 - 13:41 UTC
System Metrics Month Week Day
Web Requests
Fetching
Response Time
Fetching
Past Incidents
Nov 28, 2023

No incidents reported today.

Nov 27, 2023

No incidents reported.

Nov 26, 2023
Blackline AR Multi Tenant maintenance : 2023-11-26
Completed - The scheduled maintenance has been completed.
Nov 26, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 06:00 UTC
Scheduled - Blackline will deploy an routine maintenance for the Accounts Receivable Automation Multi Tenant platform on the 26th of November 2023 to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Nov 24, 17:00 UTC
Critical Maintenance: November 25, 2023
Completed - The scheduled maintenance has been completed.
Nov 26, 00:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 15:01 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.
Nov 22, 06:24 UTC
Nov 25, 2023
Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023
Front end application restart AR-Cash, AR-Intelligence and AR-Admin portal to update platform from 32 to 64 bit
Completed - The scheduled maintenance has been completed.
Nov 22, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 09:30 UTC
Scheduled - Update of platform from 32 to 64 bit run time on front end applications for AR-Cash, AR-Intelligence and AR-Admin portal
Nov 21, 17:11 UTC
Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023
BlackLine AR Multi Tenant Platform Upgrade: 2023-November-19th Release (2.59.0.0)
Completed - The scheduled maintenance has been completed.
Nov 19, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 04:01 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2023-November-19th Release (2.59.0.0) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Nov 15, 09:29 UTC
Sandbox Maintenance: November 18, 2023
Completed - The scheduled maintenance has been completed.
Nov 19, 00:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 15:00 UTC
Scheduled - BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.
Sep 16, 16:25 UTC
Maintenance: November 18, 2023
Completed - The scheduled maintenance has been completed.
Nov 19, 00:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 15:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 31, 21:25 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.
Dec 15, 13:41 UTC
Nov 18, 2023
Release Update: 2023-Oct Release (7.40.1) Production
Completed - The scheduled maintenance has been completed.
Nov 18, 14:54 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 18, 07:01 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 18, 04:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 21:00 UTC
Scheduled - BlackLine will release an update for the 2023-Oct (7.40.1) release to Production environments at the following times during the release window:

AEDT: Saturday, 17 November at 12:00 pm – Sunday, 18 November 12:00 am

UTC: Friday, 17 November at 21:00 – Saturday, 18 November at 9:00

PT: Friday, November 17 at 5:00 pm – Saturday, November 18 at 5:00 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Jan 21, 00:28 UTC
BlackLine Critical Patch: 2023-Oct Update (7.40.1)
Completed - The scheduled maintenance has been completed.
Nov 18, 00:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 19:00 UTC
Scheduled - BlackLine will apply a critical patch for the 2023-Oct Update (7.40.1) to Sandbox environments. Users will not be impacted during this update.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Nov 17, 17:39 UTC
Nov 17, 2023
Nov 16, 2023
Intercompany Solutions - Release 4.11.0.0 - PROD
Completed - Release activities have been completed.

In case of issues please contact our support team - support@blackline.com

Regards,
IC Apps Team
Nov 16, 03:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 22:00 UTC
Scheduled - Reason: Scheduled monthly PROD release.

Implementation window: Nov 15th, 5:00 PM to 10:00 PM ET

Impact: Screens and processes might not be available during the implementation windows.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams

Regards,
IC Apps Team
Nov 9, 17:43 UTC
Nov 15, 2023
Nov 14, 2023
Release Update: 2023-Oct Release (7.40.1) Sandbox
Completed - The scheduled maintenance has been completed.
Nov 14, 14:16 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 14, 07:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 19:00 UTC
Scheduled - BlackLine will release an update for the 2023-Oct (7.40.1) release to Sandbox environments at the following times during the release window:

AEDT: Tuesday, 14 November at 10:30 am – 10:30 pm

UTC: Monday, 13 November at 19:00 – Tuesday, 14 November at 7:00

PT: Monday, November 13 at 3:30 pm – Tuesday, November 14 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Jan 21, 00:27 UTC
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