All Systems Operational

About This Site

This status page provides visibility into the availability of BlackLine Sandbox and Production instances for all regions. For detailed information on these events, you can use the “Scheduled Maintenance” tab. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.

To see an overview of our planned releases, updates, and maintenance for the year, please review our 2026 Release Calendar: https://www.blackline.com/assets/docs/uploads/blackline-release-calendars-2026.pdf

Times and dates that are not already posted to Trust BlackLine are subject to change.

Financial Close - Production Operational
PROD US2 Operational
PROD NA3 Operational
PROD EU3 Operational
PROD AP1 Operational
PROD ME2 Operational
Financial Close - Sandbox Operational
SB US2 Operational
SB NA3 Operational
SB EU3 Operational
SB AP1 Operational
SB ME2 Operational
Invoice-to-Cash - Production Operational
US Operational
EU Operational
AU Operational
ME Operational
Invoice-to-Cash - Sandbox Operational
US Operational
EU Operational
AU Operational
ME Operational
Intercompany - Production Operational
US Operational
EU Operational
ME Operational
Intercompany - Sandbox Operational
US Operational
EU Operational
ME Operational
Production - US - Financial Close & Consolidation Operational
Account Reconciliations Operational
Transaction Matching Operational
Journal Entry Operational
Account Analysis Operational
Reporting & Analysis Operational
Compliance Operational
Smart Close Operational
Task Management Operational
Production - US - Invoice-to-Cash Operational
Cash Application Operational
Collections Management Operational
AR Intelligence Operational
eInvoicing & Payments Operational
Production - US - Intercompany Operational
Create Operational
Net & Settle Operational
Balance & Resolve Operational
Configuration Operational
Financial Management Operational
Production - US - Studio360 Operational
Integrate Operational
Connect Operational
Orchestrate Operational
Visualize Operational
Production - US - Verity Operational
Verity Accruals Operational
Production - US - Platform & Connectivity Operational
Jobs Operational
Data Platform Operational
Access & Administration Operational
System Utilities Operational
Configuration Operational
Production - EU - Financial Close & Consolidation Operational
Account Reconciliations Operational
Transaction Matching Operational
Journal Entry Operational
Account Analysis Operational
Reporting & Analysis Operational
Compliance Operational
Smart Close Operational
Task Management Operational
Production - EU - Invoice-to-Cash Operational
Cash Application Operational
Collections Management Operational
AR Intelligence Operational
eInvoicing & Payments Operational
Production - EU - Intercompany Operational
Create Operational
Net & Settle Operational
Balance & Resolve Operational
Configuration Operational
Financial Management Operational
Production - EU - Studio360 Operational
Integrate Operational
Connect Operational
Orchestrate Operational
Visualize Operational
Production - EU - Platform & Connectivity Operational
Jobs Operational
Data Platform Operational
Access & Administration Operational
System Utilities Operational
Configuration Operational
Production - APAC - Financial Close & Consolidation Operational
Account Reconciliations Operational
Transaction Matching Operational
Journal Entry Operational
Account Analysis Operational
Reporting & Analysis Operational
Compliance Operational
Smart Close Operational
Task Management Operational
Production - APAC - Invoice-to-Cash Operational
Cash Application Operational
Collections Management Operational
AR Intelligence Operational
eInvoicing & Payments Operational
Production - APAC - Intercompany Operational
Create Operational
Net & Settle Operational
Balance & Resolve Operational
Configuration Operational
Financial Management Operational
Production - APAC - Studio360 Operational
Integrate Operational
Connect Operational
Orchestrate Operational
Visualize Operational
Production - APAC - Platform & Connectivity Operational
Jobs Operational
Data Platform Operational
Access & Administration Operational
System Utilities Operational
Configuration Operational
Production - ME - Financial Close & Consolidation Operational
Account Reconciliations Operational
Transaction Matching Operational
Journal Entry Operational
Account Analysis Operational
Reporting & Analysis Operational
Compliance Operational
Smart Close Operational
Task Management Operational
Production - ME - Invoice-to-Cash Operational
Cash Application Operational
Collections Management Operational
AR Intelligence Operational
eInvoicing & Payments Operational
Production - ME - Intercompany Operational
Create Operational
Net & Settle Operational
Balance & Resolve Operational
Configuration Operational
Financial Management Operational
Production - ME - Studio360 Operational
Integrate Operational
Connect Operational
Orchestrate Operational
Visualize Operational
Production - ME - Platform & Connectivity Operational
Jobs Operational
Data Platform Operational
Access & Administration Operational
System Utilities Operational
Configuration Operational
Sandbox - US - Financial Close & Consolidation Operational
Account Reconciliations Operational
Transaction Matching Operational
Journal Entry Operational
Account Analysis Operational
Reporting & Analysis Operational
Compliance Operational
Smart Close Operational
Task Management Operational
Sandbox - US - Invoice-to-Cash Operational
Cash Application Operational
Collections Management Operational
AR Intelligence Operational
eInvoicing & Payments Operational
Sandbox - US - Intercompany Operational
Create Operational
Net & Settle Operational
Balance & Resolve Operational
Configuration Operational
Financial Management Operational
Sandbox - US - Studio360 Operational
Integrate Operational
Connect Operational
Orchestrate Operational
Visualize Operational
Sandbox - US - Verity Operational
Verity Accruals Operational
Sandbox - US - Platform & Connectivity Operational
Jobs Operational
Data Platform Operational
Access & Administration Operational
System Utilities Operational
Configuration Operational
Sandbox - EU - Financial Close & Consolidation Operational
Account Reconciliations Operational
Transaction Matching Operational
Journal Entry Operational
Account Analysis Operational
Reporting & Analysis Operational
Compliance Operational
Smart Close Operational
Task Management Operational
Sandbox - EU - Invoice-to-Cash Operational
Cash Application Operational
Collections Management Operational
AR Intelligence Operational
eInvoicing & Payments Operational
Sandbox - EU - Intercompany Operational
Create Operational
Net & Settle Operational
Balance & Resolve Operational
Configuration Operational
Financial Management Operational
Sandbox - EU - Studio360 Operational
Integrate Operational
Connect Operational
Orchestrate Operational
Visualize Operational
Sandbox - EU - Platform & Connectivity Operational
Jobs Operational
Data Platform Operational
Access & Administration Operational
System Utilities Operational
Configuration Operational
Sandbox - APAC - Financial Close & Consolidation Operational
Account Reconciliations Operational
Transaction Matching Operational
Journal Entry Operational
Account Analysis Operational
Reporting & Analysis Operational
Compliance Operational
Smart Close Operational
Task Management Operational
Sandbox - APAC - Invoice-to-Cash Operational
Cash Application Operational
Collections Management Operational
AR Intelligence Operational
eInvoicing & Payments Operational
Sandbox - APAC - Intercompany Operational
Create Operational
Net & Settle Operational
Balance & Resolve Operational
Configuration Operational
Financial Management Operational
Sandbox - APAC - Studio360 Operational
Integrate Operational
Connect Operational
Orchestrate Operational
Visualize Operational
Sandbox - APAC - Platform & Connectivity Operational
Jobs Operational
Data Platform Operational
Access & Administration Operational
System Utilities Operational
Configuration Operational
Sandbox - ME - Financial Close & Consolidation Operational
Account Reconciliations Operational
Transaction Matching Operational
Journal Entry Operational
Account Analysis Operational
Reporting & Analysis Operational
Compliance Operational
Smart Close Operational
Task Management Operational
Sandbox - ME - Invoice-to-Cash Operational
Cash Application Operational
Collections Management Operational
AR Intelligence Operational
eInvoicing & Payments Operational
Sandbox - ME - Intercompany Operational
Create Operational
Net & Settle Operational
Balance & Resolve Operational
Configuration Operational
Financial Management Operational
Sandbox - ME - Studio360 Operational
Integrate Operational
Connect Operational
Orchestrate Operational
Visualize Operational
Sandbox - ME - Platform & Connectivity Operational
Jobs Operational
Data Platform Operational
Access & Administration Operational
System Utilities Operational
Configuration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance – Production Environment (EU, APAC, ME) Nov 12, 2026 19:00-21:30 UTC

BlackLine will be performing network security maintenance on Production infrastructure in the Middle East, Asia Pacific and Europe regions.

During their region's window, users may experience a brief interruption (a few seconds) to in-progress activity, including active file downloads, active connections to notifications, and Excel uploads that are in progress. Affected downloads or uploads may need to be retried. In the unlikely event of an issue, ICH and Verity may not load for up to 30 minutes while the change is reverted.

We will update this notice once maintenance is complete.

Posted on Nov 09, 2026 - 16:56 UTC

Scheduled Maintenance – Sandbox Environment (US) Nov 13, 2026 02:00-03:00 UTC

BlackLine will be performing network security maintenance on Sandbox infrastructure in the North America region.

During the maintenance window, users may experience a brief interruption (a few seconds) to in-progress activity, including active file downloads, active connections to notifications, and Excel uploads that are in progress. Affected downloads or uploads may need to be retried. In the unlikely event of an issue, ICH and Verity may not load for up to 30 minutes while the change is reverted.

We will update this notice once maintenance is complete.

Posted on Nov 09, 2026 - 17:10 UTC

Intercompany Solutions - non-ICH - Prod Release (US) (7.52.1) Nov 13, 2026 16:00-20:00 UTC

Reason: Monthly Production Release for below Intercompany non-ICH applications.

1. ICNT
2. ICNT

Implementation window: Nov 13, 8AM to 1PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Oct 23, 2026 - 17:57 UTC

BlackLine FCM Production Release(EU, APAC & KSA): 2026-Nov Deployment (7.52.1) Nov 13, 2026 21:00 - Nov 14, 2026 13:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 02, 2026 - 18:43 UTC
Scheduled - BlackLine's 2026-Nov Deployment (7.52.1) will be deployed to Production environments beginning at the following times:

UTC: Friday, Nov 13 at 9:00 pm

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Aug 03, 2026 - 18:47 UTC

BlackLine Sandbox Maintenance: November 13, 2026 (EU, APAC, KSA) Nov 13, 2026 21:00 - Nov 14, 2026 09:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 21, 2026 - 16:03 UTC
Scheduled - BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Dec 17, 2025 - 01:08 UTC

Intercompany Cloud - Monthly Maintenance for SANDBOX(US)- November 13th Nov 14, 2026 00:00-04:00 UTC

Reason: Monthly Maintenance and Patching BlackLine IC apps will be performing maintenance in SANDBOX(US) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: November 14th 00:00 - 04:00 UTC (November 13th, 5:00 pm - 09:00 pm PST)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Oct 29, 2026 - 17:52 UTC

BlackLine FCM Production Release(NA3): 2026-Nov Deployment (7.52.1) Nov 14, 2026 01:00-13:30 UTC

BlackLine's 2026-Nov Deployment (7.52.1) will be deployed to Production environments beginning at the following times:

Friday, 13 Nov at 5:00 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Aug 03, 2026 - 18:52 UTC

BlackLine Sandbox Maintenance: November 13, 2026 (US) Nov 14, 2026 01:00-13:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 01:01 UTC

Scheduled Maintenance – Production Environment (US) Nov 14, 2026 02:00-03:00 UTC

BlackLine will be performing network security maintenance on Production infrastructure in the North America region.

During the maintenance window, users may experience a brief interruption (a few seconds) to in-progress activity, including active file downloads, active connections to notifications, and Excel uploads that are in progress. Affected downloads or uploads may need to be retried. In the unlikely event of an issue, ICH and Verity may not load for up to 30 minutes while the change is reverted.

We will update this notice once maintenance is complete.

Posted on Nov 09, 2026 - 17:16 UTC

Intercompany Cloud - Monthly Maintenance for PRODUCTION(US)- November 20th Nov 21, 2026 00:00-04:00 UTC

Reason: Monthly Maintenance and Patching BlackLine IC apps will be performing maintenance in PRODUCTION(US) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: November 21st 00:00 - 04:00 UTC (November 20th, 5:00 pm - 09:00 pm PST)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Oct 29, 2026 - 17:54 UTC

BlackLine Production Maintenance: December 18, 2026 (EU, APAC, KSA) Dec 18, 2026 20:00 - Dec 19, 2026 08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 21, 2026 - 16:03 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Dec 17, 2025 - 00:13 UTC

Scheduled Maintenance – Production Environment (EU, APAC) Dec 18, 2026 21:00 - Dec 19, 2026 00:00 UTC

BlackLine will be performing security maintenance on Production infrastructure in the Europe and Asia Pacific regions.


No downtime is expected. In the unlikely event of an issue, users may experience brief intermittent errors during their region's maintenance window.

We will update this notice once maintenance is complete.

Posted on Nov 09, 2026 - 17:35 UTC

BlackLine Production Maintenance: December 18, 2026 (US) Dec 19, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:13 UTC

Scheduled Maintenance – Production Environment (US) Dec 19, 2026 02:00-06:00 UTC

BlackLine will be performing security maintenance on Production infrastructure in the North America region.


No downtime is expected. In the unlikely event of an issue, users may experience brief intermittent errors during their region's maintenance window.

We will update this notice once maintenance is complete.

Posted on Nov 09, 2026 - 17:44 UTC

Nov 11, 2026

Completed - The scheduled maintenance has been completed.
Nov 11, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 01:00 UTC
Scheduled - BlackLine's 2026-Nov Deployment (7.52.1) will be deployed to Sandbox environments beginning at the following times:

Tuesday, 10 November at 5:00 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Aug 26, 18:56 UTC
Completed - The scheduled maintenance has been completed.
Nov 11, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 19:00 UTC
Scheduled - BlackLine's 2026-Nov Deployment (7.52.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Tuesday, 10 November at 7:00 pm

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Aug 26, 18:49 UTC
Completed - The scheduled maintenance has been completed.
Nov 11, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 01:01 UTC
Scheduled - BlackLine will be performing a required maintenance for the Studio Orchestrate SB environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance window, customers accessing Studio Orchestrate may experience temporary or intermittent issues when attempting to access Studio pages, at the same time the Studio FTP processing will be paused.

No other BlackLine services will be affected by this activity.

Nov 10, 16:24 UTC
Completed - The scheduled maintenance has been completed.
Nov 11, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 02:00 UTC
Scheduled - BlackLine will be performing security maintenance on Sandbox infrastructure in all regions.

No downtime is expected. In the unlikely event of an issue, users may experience brief intermittent errors in Sandbox during their region’s window.

We will update this notice once maintenance is complete.

Nov 6, 20:07 UTC
Completed - The scheduled maintenance has been completed.
Nov 11, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 23:00 UTC
Scheduled - BlackLine will be performing security maintenance on Production infrastructure in the Kingdom of Saudi Arabia region.

No downtime is expected. In the unlikely event of an issue, users may experience brief intermittent errors during the maintenance window.

We will update this notice once maintenance is complete.

Nov 6, 20:18 UTC
Completed - The scheduled maintenance has been completed.
Nov 11, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 19:01 UTC
Scheduled - BlackLine will be performing a required maintenance for the Studio Orchestrate SB environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance window, customers accessing Studio Orchestrate may experience temporary or intermittent issues when attempting to access Studio pages, at the same time the Studio FTP processing will be paused.

No other BlackLine services will be affected by this activity.

Nov 10, 16:20 UTC

Nov 10, 2026

Completed - The scheduled maintenance has been completed.
Nov 10, 23:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 20:00 UTC
Scheduled - BlackLine will be performing security maintenance on Sandbox infrastructure in all regions.

No downtime is expected. In the unlikely event of an issue, users may experience brief intermittent errors in Sandbox during their region’s window.

We will update this notice once maintenance is complete.

Nov 6, 19:55 UTC
Completed - The scheduled maintenance has been completed.
Nov 10, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 15:00 UTC
Scheduled - Reason: Monthly SANDBOX Release for below Intercompany non-ICH applications.

1. ICNT
2. ICNTA

Implementation window: Nov 10, 7AM to 10AM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Nov 9, 19:53 UTC

Nov 9, 2026

Completed - The scheduled maintenance has been completed.
Nov 9, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 19:00 UTC
Scheduled - BlackLine will be performing network security maintenance on Sandbox infrastructure in the Middle East, Asia Pacific and Europe regions.

During their region's window, users may experience a brief interruption (a few seconds) to in-progress activity, including active file downloads, active connections to notifications, and Excel uploads that are in progress. Affected downloads or uploads may need to be retried. In the unlikely event of an issue, ICH and Verity may not load for up to 30 minutes while the change is reverted.

We will update this notice once maintenance is complete.

Nov 9, 16:34 UTC

Nov 8, 2026

Completed - The scheduled maintenance has been completed.
Nov 8, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 06:00 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2026-Nov-8th Release (4.2.0.4) to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Nov 5, 12:19 UTC
Completed - The scheduled maintenance has been completed.
Nov 8, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 06:01 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant Platform Upgrade: 2026-Nov-8th Release (4.2.0.4) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Nov 5, 11:29 UTC

Nov 7, 2026

Completed - The scheduled maintenance has been completed.
Nov 7, 17:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 3, 15:27 UTC
Scheduled - BlackLine will perform scheduled maintenance on the Single Tenant SFTP servers in the Accounts Receivable (AR) Sandbox and Production environments as part of our ongoing commitment to infrastructure reliability and redundancy.

During this maintenance window, users may experience intermittent SFTP service interruptions for file uploads.

Nov 3, 15:26 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 02:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 02:00 UTC
Scheduled - BlackLine will perform critical maintenance in the Production environments on Friday, November 6th, to improve infrastructure reliability and redundancy for reporting services.

During the maintenance window, users may experience temporary interruptions affecting reporting services and integrated applications. This may include intermittent session disruptions, FTP upload issues, and temporary difficulties attaching or viewing documents. Any jobs initiated during this period will remain queued until maintenance is complete.

Updates will be provided before and after the maintenance.

BlackLine appreciates your patience and understanding as we continue working to improve service reliability and availability.

Nov 6, 17:39 UTC

Nov 6, 2026

Completed - The scheduled maintenance has been completed.
Nov 6, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 21:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 6, 17:36 UTC
Scheduled - BlackLine will perform critical maintenance in the Production environments on Friday, November 6th, to improve infrastructure reliability and redundancy for reporting services.

During the maintenance window, users may experience temporary interruptions affecting reporting services and integrated applications. This may include intermittent session disruptions, FTP upload issues, and temporary difficulties attaching or viewing documents. Any jobs initiated during this period will remain queued until maintenance is complete.

BlackLine appreciates your patience and understanding as we continue working to improve service reliability and availability.

Nov 6, 15:21 UTC

Nov 5, 2026

No incidents reported.

Nov 4, 2026

Completed - The scheduled maintenance has been completed.
Nov 4, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 10:00 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant Platform Upgrade: 2026-Nov-4th Release (4.2.0.3) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Nov 2, 16:49 UTC
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Nov 4, 15:38 UTC
Monitoring - The BlackLine team have investigated and addressed the issue. The Sandbox Self-Service Refresh in the NA3 environment should now function normally. We'll continue to monitor.
Nov 4, 01:35 UTC
Investigating - Some customers are currently experiencing issues when using Sandbox Self-Service Refresh in the NA3 environment. The BlackLine team is actively investigating the issue and working toward a resolution. We will continue to provide regular updates on this page as more information becomes available until the issue is fully resolved
Nov 3, 23:30 UTC

Nov 3, 2026

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Completed - The scheduled maintenance has been completed.
Oct 31, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 18:00 UTC
Scheduled - BlackLine will perform scheduled maintenance on the Studio Integrate service in Production environments after standard business hours as part of our continued commitment to infrastructure reliability and service enablement.

During this maintenance, we will restart services one region at a time, on a rolling basis, to minimize disruption. We do not expect any outage or degradation of the BlackLine application.

PST HOURS
EU - 11 am - 12:30 pm
APAC - 12:30 pm - 02:00 pm
ME - 02:00 pm - 03:30 pm
US - 05:00 pm - 07:00 pm

Oct 30, 00:58 UTC

Oct 30, 2026

Resolved - BlackLine Information Security has completed its thorough investigation into the PHP core vulnerabilities (CVE-2026-109618 and CVE-2026-109619) and confirmed that all BlackLine products and hosting environments are fully secure. All services remained fully operational with zero customer exposure, zero data risk, and no service disruption


BlackLine continues to proactively update its threat detection signatures and vulnerability scanning protocols to guard against emerging threats, ensuring your financial operations remain uninterrupted and secure.

Oct 30, 22:13 UTC
Update - Updated Response (as of 10/26/2026):
BlackLine is aware of the critical PHP core vulnerabilities CVE-2026-109618 and CVE-2026-109619 (“PHP2Shell”). BlackLine Information Security has reviewed all BlackLine products and hosting environments and confirmed there is no customer exposure or impact.

Patching non-exposed EIP resources was successfully completed

No action is needed from customers. We’ll keep monitoring and will let you know if anything changes.

Oct 26, 19:54 UTC
Monitoring - As of October 21, 2026, BlackLine Information Security has assessed the recently disclosed PHP core vulnerabilities, also known as “PHP2Shell.”
Financial Close & Intercompany: Not impacted, as these platforms do not use PHP.

Invoice-to-Cash: PHP components are internally accessible only and protected by BlackLine’s WAF, with exploit-blocking rules confirmed active. No indicators of compromise were identified. Patching of internal, non-exposed EIP resources is targeted for completion by October 23, 2026.

Customer Action Required: None. BlackLine is managing all necessary mitigations and ongoing monitoring.

Oct 21, 22:28 UTC
Resolved - BlackLine has confirmed that the service is fully operational and all systems are stable and healthy. We apologize for any inconvenience this issue may have caused.
Oct 30, 21:02 UTC
Update - We are continuing to monitor for any further issues.
Oct 30, 17:48 UTC
Monitoring - BlackLine has deployed a fix to the database node in the EU3-G17 sandbox environment, and all systems are now stable and healthy. Users should be able to resume normal activities without further disconnections or UI disruptions.

We will continue to monitor the environment to ensure ongoing stability and prevent further issues.

Oct 30, 17:48 UTC
Identified - A technical issue occurred on a database node in the EU3-G17 sandbox environment, which resulted in users being logged out of the system

BlackLine is aware of the issue, and our technical teams are actively working to restore stability. While remediation efforts are ongoing, users may experience intermittent disconnections or UI disruptions.

Oct 30, 17:10 UTC
Completed - The scheduled maintenance has been completed.
Oct 30, 04:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 18:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 2, 18:42 UTC
Scheduled - BlackLine's 2026-Nov Deployment (7.52.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Thursday, 29 Oct at 6:00 pm

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Aug 3, 18:33 UTC
Completed - The scheduled maintenance has been completed.
Oct 30, 04:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 22:30 UTC
Scheduled - BlackLine's 2026-Nov Deployment (7.52.1) will be deployed to Sandbox environments beginning at the following times:

Thursday, 29 Oct at 3:30 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Aug 3, 18:38 UTC

Oct 29, 2026

Completed - Release activities have been completed.

Regards,
IC Apps Team

Oct 29, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 16:00 UTC
Scheduled - Reason: Monthly Sandbox Release for below Intercompany non-ICH applications.

1. ICNT
2. ICNT

Implementation window: Oct 29, 8AM to 1PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Oct 23, 17:59 UTC

Oct 28, 2026

Completed - The scheduled maintenance has been completed.
Oct 28, 22:11 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 28, 22:10 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 21:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 21:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 28, 21:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 20:15 UTC
Scheduled - BlackLine will deploy an urgent hotfix to the Accounts Receivable Automation Multi-Tenant Platform: the 28 October 2026 Release (4.1.0.5). It will go to the Sandpit and Production environments.


Impact: The Admin Portal application will be unavailable for about 2 minutes per instance while the hotfix is applied. All other operational workflows will keep running as normal.

Action required: None.

We apologise for any inconvenience. If you have questions, please contact BlackLine Support.

Oct 28, 18:31 UTC