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All Systems Operational

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This status page provides visibility into the availability of BlackLine Sandbox and Production instances for all regions. For detailed information on these events, you can use the “Scheduled Maintenance” tab. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.

To see an overview of our planned releases, updates, and maintenance for the year, please review our 2025 Release Calendar: https://www.blackline.com/assets/docs/uploads/2025-BlackLine-Release-Calendars.pdf

Times and dates that are not already posted to Trust BlackLine are subject to change.

Uptime over the past 90 days. View historical uptime.
Financial Close - Production Operational
90 days ago
99.57 % uptime
Today
PROD US2 Operational
90 days ago
99.6 % uptime
Today
PROD NA3 Operational
90 days ago
99.37 % uptime
Today
PROD EU3 Operational
90 days ago
99.64 % uptime
Today
PROD AP1 Operational
90 days ago
99.65 % uptime
Today
Financial Close - Sandbox Operational
90 days ago
99.65 % uptime
Today
SB US2 Operational
90 days ago
99.63 % uptime
Today
SB NA3 Operational
90 days ago
99.64 % uptime
Today
SB EU3 Operational
90 days ago
99.67 % uptime
Today
SB AP1 Operational
90 days ago
99.67 % uptime
Today
Invoice-to-Cash - Production Operational
90 days ago
99.58 % uptime
Today
US Operational
90 days ago
99.47 % uptime
Today
EU Operational
90 days ago
99.63 % uptime
Today
AU Operational
90 days ago
99.63 % uptime
Today
Invoice-to-Cash - Sandbox Operational
90 days ago
99.69 % uptime
Today
US Operational
90 days ago
99.58 % uptime
Today
EU Operational
90 days ago
99.74 % uptime
Today
AU Operational
90 days ago
99.74 % uptime
Today
Intercompany - Production Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Intercompany - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Intercompany Cloud - Monthly Maintenance for Sandbox (EU) - Dec 10th Dec 10, 2025 17:00-21:00 UTC

Reason: Monthly Maintenance and Patching BlackLine IC apps will be performing maintenance in Sandbox (EU) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: Dec 10th 17:00 - 21:00 UTC (Dec 10th, 10 am - 02 pm PDT)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.
Posted on Nov 27, 2025 - 08:52 UTC

Intercompany Cloud - Monthly Maintenance for Sandbox (US) - Dec 10th Dec 11, 2025 01:00-05:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 27, 2025 - 09:26 UTC
Scheduled - Reason: Monthly Maintenance and Patching BlackLine IC apps will be performing maintenance in Sandbox (US) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: Dec 11th 01:00 - 05:00 UTC (Dec 10th, 6 pm - 10 pm PDT)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.
Nov 27, 2025 - 08:56 UTC

Intercompany Solutions - December - Production Release Update (EU) Dec 11, 2025 16:00-21:00 UTC

Reason: Monthly Production Release for Intercompany applications.

Implementation window: Dec 11, 6 - 11PM CEST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team
Posted on Nov 27, 2025 - 12:55 UTC

Intercompany Solutions - December - Production Release Update (US) Dec 12, 2025 01:00-06:00 UTC

Reason: Monthly Production Release for Intercompany applications.

Implementation window: Dec 11, 5 -10PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team
Posted on Nov 27, 2025 - 12:53 UTC

Intercompany Cloud - Monthly Maintenance for Production (EU) - Dec 12th Dec 12, 2025 17:00-21:00 UTC

Reason: Monthly Maintenance and Patching Blackline IC apps will be performing maintenance in Production (EU) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: Dec 12th 17:00 - 21:00 UTC (Dec 12th, 10 am - 02 pm PDT)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.
Posted on Dec 12, 2025 - 09:02 UTC

Intercompany Cloud - Monthly Maintenance for Production (US) - Dec 12th Dec 13, 2025 01:00-05:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 2025 - 16:48 UTC
Scheduled - Reason: Monthly Maintenance and Patching BlackLine IC apps will be performing maintenance in Production (US) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: Dec 13th 01:00 - 05:00 UTC (Dec 12th, 6 pm - 10 pm PDT)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.
Nov 27, 2025 - 09:21 UTC

Maintenance: December 13, 2025 Dec 13, 2025 16:00 - Dec 14, 2025 04:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:24 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:20 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Aug 14, 2024 - 06:45 UTC

BlackLine AR Multi Tenant Platform Upgrade: 2025-12-14 Release 3.11.0.0 Dec 14, 2025 06:00-16:00 UTC

BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2025-12-14 Release 3.11.0.0 release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on Dec 09, 2025 - 06:55 UTC
Dec 9, 2025
Intercompany Solutions - December - Sandbox Release Update (US)
Completed - Release activities have been completed.

Regards,
IC Apps Team
Dec 9, 04:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 01:00 UTC
Scheduled - Reason: Monthly Sandbox Release for Intercompany applications.

1. ICNT
2. ICNTA
3. IC Rules Engine


Implementation window: Dec 8, 5 -10PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team
Nov 27, 12:46 UTC
Dec 8, 2025
Intercompany Solutions - December - Sandbox Release Update (EU)
Completed - Release activities have been completed.

Regards,
IC Apps Team
Dec 8, 19:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 16:00 UTC
Scheduled - Reason: Monthly Sandbox Release for Intercompany Applications.

1. ICNT
2. IC Rules Engine

Implementation window: Dec 8, 6-11PM CEST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team
Nov 27, 12:47 UTC
Dec 7, 2025
BlackLine AR Multi Tenant Platform Upgrade: 2025-12-07 Release 3.10.0.3
Completed - The scheduled maintenance has been completed.
Dec 7, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 06:00 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2025-12-07 Release 3.10.0.3 release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Dec 3, 11:07 UTC
Dec 6, 2025
BlackLine SAP Connector for S4Hana Cloud (SB & Prod) Update
Completed - The scheduled maintenance has been completed.
Dec 6, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 01:00 UTC
Scheduled - BlackLine will be performing a required maintenance for the SAP Connector for S4Hana Cloud Sandbox and Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance window, customers accessing SAP Connector may experience temporary or intermittent issues when attempting to access SAP connector page.

No other BlackLine services will be affected by this activity.

Implementation window:

Dec 5th 5 PM - Dec 6th 1:30 AM PST
Dec 5, 18:33 UTC
Dec 5, 2025
Issue with Cloudflare causing time out error - FCM and ARA
Resolved - This incident has been resolved.
Dec 5, 15:37 UTC
Update - Customers may experience an issue when accessing the BlackLine FCS or AR application. BlackLine identified the problem as related to our 3rd party vendor Cloudflare's ongoing maintenance. BlackLine engineers have implemented a solution to enable access. We will continue to monitor for any additional issues and post any further updates.
Dec 5, 09:42 UTC
Monitoring - Customers may have experienced an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. Issue seems to be resolved. BlackLine teams continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Dec 5, 09:18 UTC
Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
BlackLine Studio Orchestrate Prod (APAC/EU )- 2025-1st Dec
Completed - The scheduled maintenance has been completed.
Dec 1, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 19:00 UTC
Scheduled - BlackLine will be performing a required maintenance for the Studio Orchestrate Prod environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance window, customers accessing Studio Orchestrate may experience temporary or intermittent issues when attempting to access Studio pages.

No other BlackLine services will be affected by this activity.

Implementation window:

Dec 1st: 11 am - 3 pm PST (for APAC/EU )
Nov 26, 20:36 UTC
BlackLine Accounts Receivable Maintenance AR-Multi-Tenant: Monday, DEC 01st 2025
Completed - The scheduled maintenance has been completed.
Dec 1, 19:48 UTC
Verifying - Verification is currently underway for the maintenance items.
Dec 1, 19:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 08:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 18:16 UTC
Scheduled - BlackLine will be performing maintenance in the Accounts Receivable (AR) Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users will not experience service interruptions with existing sessions. The FTP service for uploading files could also be affected.
All jobs will be held in the queue until the maintenance has completed.



Times are subject to change but will be updated before and after maintenance.
Nov 28, 18:15 UTC
I2C Remittance Transmission Incident - I2C
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Dec 1, 16:32 UTC
Monitoring - BlackLine has deployed a fix for issues with Remittance transmission between BlackLine Cash and ReadSoft in the US Environment. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Nov 26, 21:32 UTC
Update - We are continuing to work on applying the fix for the identified issue.
Nov 26, 21:17 UTC
Identified - Customers may be experiencing issues with Remittance transmission between Blackline Cash and Readsoft in the US Environment. BlackLine teams have identified a fix and will apply it to the affected US customers. We will provide regular updates on this page until the issue is resolved.
Nov 26, 19:02 UTC
BlackLine Studio Orchestrate Prod (US region)- 2025-30th Nov
Completed - The scheduled maintenance has been completed.
Dec 1, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 06:00 UTC
Scheduled - BlackLine will be performing a required maintenance for the Studio Orchestrate Prod environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance window, customers accessing Studio Orchestrate may experience temporary or intermittent issues when attempting to access Studio pages.

No other BlackLine services will be affected by this activity.

Implementation window:

Nov 30th: 10pm - Dec 1st: 2 am PST (for US region)
Nov 26, 20:24 UTC
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
BlackLine Studio Orchestrate Sandbox (APAC/EU region) - 2025-26th Nov
Completed - The scheduled maintenance has been completed.
Nov 26, 20:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 19:00 UTC
Scheduled - BlackLine will be performing a required maintenance for the Studio Orchestrate SB environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance window, customers accessing Studio Orchestrate may experience temporary or intermittent issues when attempting to access Studio pages.

No other BlackLine services will be affected by this activity.

Implementation window:

Nov 26th: 11 am - 3 pm PST (for APAC/EU )
Nov 25, 18:09 UTC
BlackLine AR Multi Tenant urgent maintenance for Modern Cash Application only : [2025]-[Nov-26] Release (3.9.0.5)
Completed - The scheduled maintenance has been completed.
Nov 26, 17:01 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 26, 17:01 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 15:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 15:30 UTC
Scheduled - BlackLine AR Multi Tenant urgent maintenance for Modern Cash Application only : [2025]-[Nov-26] Release (3.9.0.5) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.
Nov 26, 15:23 UTC
BlackLine Studio Orchestrate Sandbox (US region) - 2025-25th Nov
Completed - The scheduled maintenance has been completed.
Nov 26, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 06:00 UTC
Scheduled - BlackLine will be performing a required maintenance for the Studio Orchestrate SB environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance window, customers accessing Studio Orchestrate may experience temporary or intermittent issues when attempting to access Studio pages.

No other BlackLine services will be affected by this activity.

Implementation window:

Nov 25th: 10pm - Nov 26th: 2 am PST (for US region)
Nov 25, 18:12 UTC
Nov 25, 2025
Invoice to Cash Remittance Error - FCM
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Nov 25, 23:39 UTC
Identified - Customers may be experiencing issues with Remittance transmission between Blackline Cash and Readsoft. BlackLine teams have identified the cause and are working to deploy a fix for the issue.
Nov 25, 23:38 UTC
Update - The team continue to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Nov 25, 21:36 UTC
Investigating - Customers may be experiencing issues with Remittance transmission between Blackline Cash and Readsoft. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Nov 25, 17:54 UTC
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