Monitoring - BlackLine has deployed a fix for the Account Mapping Incident. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
May 22, 2024 - 08:21 UTC
Identified - BlackLine teams have identified the cause and are developing a fix for the issue.
May 21, 2024 - 20:40 UTC
Update - We are continuing to investigate this issue.
May 21, 2024 - 17:18 UTC
Investigating - Customers may be experiencing an issue where account mapping may affect decertification.
BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

May 21, 2024 - 16:58 UTC
Monitoring - BlackLine has deployed a fix for the SFTP incident. You should be able to resume normal activities. We will continue monitoring the situation to ensure no additional issues.
Feb 19, 2024 - 19:19 UTC
Update - Customers may be experiencing an issue where SFTP in Production EU1 is experiencing intermittent connectivity issues. BlackLine will be updating the server configuration beginning at 11:00 am PT and expecting a downtime of approximately 30 minutes. We will provide regular updates on this page until the issue is resolved.
Feb 19, 2024 - 18:53 UTC
Investigating - Customers may be experiencing an issue where SFTP in Production EU1 is experiencing intermittent connectivity issues. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Feb 19, 2024 - 18:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 14, 2024 - 18:07 UTC
Identified - The issue has been identified, and a fix is being implemented.
Feb 14, 2024 - 18:06 UTC
Investigating - Customers may be experiencing an issue where they cannot connect to SFTP. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Feb 14, 2024 - 16:57 UTC
Monitoring - A fix has been implemented, and we are monitoring the results.
Dec 26, 2023 - 19:01 UTC
Investigating - Customers may be experiencing an issue where they cannot connect to SFTP. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Dec 26, 2023 - 18:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 25, 2023 - 10:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 25, 2023 - 10:42 UTC
Investigating - Customers may be experiencing an issue where they cannot connect to SFTP. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Dec 25, 2023 - 10:18 UTC

About This Site

This status page provides visibility into the availability of BlackLine Sandbox and Production instances for all regions. For detailed information on these events, you can use the “Scheduled Maintenance” tab. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.

To see an overview of our planned releases, updates, and maintenance for the year, please review our 2024 Release Calendar: https://www.blackline.com/assets/docs/uploads/blackline-release-calendar-2024.pdf

Times and dates that are not already posted to Trust BlackLine are subject to change.

Financial Close - Production Operational
90 days ago
99.82 % uptime
Today
PROD US2 Operational
90 days ago
99.63 % uptime
Today
PROD EU1 Operational
90 days ago
100.0 % uptime
Today
PROD NA3 Operational
90 days ago
99.71 % uptime
Today
PROD US3 Operational
90 days ago
99.89 % uptime
Today
PROD EU3 Operational
90 days ago
99.83 % uptime
Today
PROD AP1 Operational
90 days ago
100.0 % uptime
Today
Financial Close - Sandbox Operational
90 days ago
99.88 % uptime
Today
SB US2 Operational
90 days ago
99.74 % uptime
Today
SB EU1 Operational
90 days ago
100.0 % uptime
Today
SB NA3 Operational
90 days ago
99.74 % uptime
Today
SB US3 Operational
90 days ago
100.0 % uptime
Today
SB EU3 Operational
90 days ago
99.95 % uptime
Today
SB AP1 Operational
90 days ago
100.0 % uptime
Today
Invoice-to-Cash - Production Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Invoice-to-Cash - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Intercompany - Production Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
Intercompany - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
BlackLine Release Update: 2024-May Release (7.42.2) Jul 12, 2024 18:00 - Jul 13, 2024 10:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 23, 2024 - 17:00 UTC
Scheduled - BlackLine will release an update for the 2024-May Release (7.42.2) to Sandbox environments beginning at the following times:

UTC: Friday, 12 July at 18:00

PT: Friday, July 12 at 3:30 pm

AEST: Saturday, 13 July at 8:30 am

For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEST or PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jul 12, 2024 - 18:00 UTC
Maintenance: July 13, 2024 Jul 13, 2024 15:00 - Jul 14, 2024 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Mar 07, 2024 - 17:40 UTC
BlackLine Release Update: 2024-May Release (7.42.2) Jul 19, 2024 20:00 - Jul 20, 2024 12:00 UTC
BlackLine will release an update for the 2024-May Release (7.42.2) to Production environments beginning at the following times:

UTC: Friday, 19 July at 20:00

PT: Friday, July 19 at 5:00 pm

AEST: Saturday, 20 July at 10:00 am

For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEST or PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on May 23, 2024 - 16:58 UTC
Maintenance: July 20, 2024 Jul 20, 2024 15:00 - Jul 21, 2024 03:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Mar 07, 2024 - 17:45 UTC
BlackLine Quarterly Release: 2024-Aug Release (7.43.0) Jul 26, 2024 18:00 - Jul 27, 2024 10:30 UTC
BlackLine's 2024-Aug Release (7.43.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 26 July at 18:00

PT: Friday, July 26 at 3:30 pm

AEST: Saturday, 27 July at 8:30 am


For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEST or PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on May 23, 2024 - 17:25 UTC
Maintenance: August 3, 2024 Aug 3, 2024 15:00 - Aug 4, 2024 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Mar 07, 2024 - 17:49 UTC
BlackLine Quarterly Release: 2024-Aug Release (7.43.0) Aug 7, 2024 18:00 - Aug 8, 2024 10:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 23, 2024 - 17:39 UTC
Scheduled - BlackLine's 2024-Aug Release (7.43.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Wednesday, 7 Aug at 18:00

PT: Wednesday, August 7 at 3:30 pm

AEST: Thursday, 8 August at 8:30 am


For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEST or PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Aug 07, 2024 - 18:00 UTC
BlackLine Quarterly Release: 2024-Aug Release (7.43.0) Aug 16, 2024 20:00 - Aug 17, 2024 12:00 UTC
BlackLine's 2024-Aug Release (7.43.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, 16 August at 20:00

PT: Friday, August 16 at 5:00 pm

AEST: Saturday, 17 August at 10:00 am

For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEST or PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on May 23, 2024 - 17:30 UTC
Maintenance: August 17, 2024 Aug 17, 2024 15:00 - Aug 18, 2024 03:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Mar 07, 2024 - 17:51 UTC
BlackLine Release Update: 2024-Aug Release (7.43.1) Sep 13, 2024 18:00 - Sep 14, 2024 10:30 UTC
BlackLine will release an update for the 2024-Aug Release (7.43.1) to Sandbox environments beginning at the following times:

UTC: Friday, 13 September at 18:00

PT: Friday, September 13 at 3:30 pm

AEST: Saturday, 14 September at 8:30 am

For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEST or PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on May 23, 2024 - 17:04 UTC
Maintenance: September 14, 2024 Sep 14, 2024 15:00 - Sep 15, 2024 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Mar 07, 2024 - 17:52 UTC
BlackLine Release Update: 2024-Aug Release (7.43.1) Sep 20, 2024 20:00 - Sep 21, 2024 12:00 UTC
BlackLine will release an update for the 2024-Aug Release (7.43.1) to Production environments beginning at the following times:

UTC: Friday, 20 September at 20:00

PT: Friday, September 20 at 5:00 pm

AEST: Saturday, 21 September at 10:00 am

For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEST or PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on May 23, 2024 - 17:06 UTC
Maintenance: September 21, 2024 Sep 21, 2024 15:00 - Sep 22, 2024 03:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Mar 07, 2024 - 17:52 UTC
BlackLine Quarterly Release: 2024-Oct Release (7.44.0) Sep 27, 2024 18:00 - Sep 28, 2024 10:30 UTC
BlackLine's 2024-Oct Release (7.44.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 27 September at 18:00

PT: Friday, September 27 at 3:30 pm

AEST: Saturday, 28 September at 8:30 am


For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEST or PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on May 23, 2024 - 17:34 UTC
Maintenance: October 5, 2024 Oct 5, 2024 15:00 - Oct 6, 2024 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Mar 07, 2024 - 17:53 UTC
BlackLine Quarterly Release: 2024-Oct Release (7.44.0) Oct 9, 2024 18:00 - Oct 10, 2024 10:30 UTC
BlackLine's 2024-Oct Release (7.44.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Wednesday, 9 October at 18:00

PT: Wednesday, October 9 at 3:30 pm

AEDT: Thursday, 10 October at 9:30 am


For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEDT or PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on May 23, 2024 - 17:38 UTC
BlackLine Quarterly Release: 2024-Oct Release (7.44.0) Oct 18, 2024 20:00 - Oct 19, 2024 12:00 UTC
BlackLine's 2024-Oct Release (7.44.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, 18 October at 20:00

PT: Friday, October 18 at 5:00 pm

AEDT: Saturday, 19 October at 11:00 am

For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEDT or PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on May 23, 2024 - 17:46 UTC
Maintenance: October 19, 2024 Oct 19, 2024 15:00 - Oct 20, 2024 03:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Mar 07, 2024 - 17:54 UTC
Maintenance: November 2, 2024 Nov 2, 2024 15:00 - Nov 3, 2024 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Mar 07, 2024 - 17:55 UTC
BlackLine Release Update: 2024-Oct Release (7.44.1) Nov 8, 2024 19:00 - Nov 9, 2024 11:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 23, 2024 - 17:20 UTC
Scheduled - BlackLine will release an update for the 2024-Oct Release (7.44.1) to Sandbox environments beginning at the following times:

UTC: Friday, 8 November at 19:00

PT: Friday, November 8 at 3:30 pm

AEDT: Saturday, 9 November at 10:30 am

For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEDT or PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Nov 08, 2024 - 19:00 UTC
BlackLine Release Update: 2024-Oct Release (7.44.1) Nov 15, 2024 21:00 - Nov 16, 2024 13:00 UTC
BlackLine will release an update for the 2024-Oct Release (7.44.1) to Production environments beginning at the following times:

UTC: Friday, 15 November at 21:00

PT: Friday, 15 November at 5:00 pm

AEDT: Saturday, 16 November at 12:00 pm

For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEDT or PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on May 23, 2024 - 17:19 UTC
Maintenance: November 16, 2024 Nov 16, 2024 16:00 - Nov 17, 2024 04:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Mar 07, 2024 - 17:56 UTC
Maintenance: December 7, 2024 Dec 7, 2024 16:00 - Dec 8, 2024 04:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Mar 07, 2024 - 17:56 UTC
Maintenance: December 21, 2024 Dec 21, 2024 16:00 - Dec 22, 2024 04:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Mar 07, 2024 - 17:57 UTC
Web Requests
Fetching
Response Time
Fetching
Past Incidents
Jun 17, 2024

No incidents reported today.

Jun 16, 2024
Completed - The scheduled maintenance has been completed.
Jun 16, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 06:00 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2024-06-16, (2.73.0.0) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jun 13, 06:28 UTC
Completed - The scheduled maintenance has been completed.
Jun 16, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 15:00 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Feb 24, 23:34 UTC
Jun 15, 2024
Completed - The scheduled maintenance has been completed.
Jun 15, 08:02 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 15, 07:28 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 15, 03:17 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 15, 03:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 20:00 UTC
Scheduled - BlackLine will release an update for the 2024-May Release (7.42.1) release to Production environments at the following times during the release window:

AEST: Saturday, 15 June at 10:00 am – 10:00 pm

UTC: Friday, 14 June at 20:00 – Saturday, 15 June at 8:00

PT: Friday, June 14 at 5:00 pm – Saturday, June 15 at 5:00 am

For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEST or PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Feb 24, 23:31 UTC
Jun 14, 2024
Completed - Release activities have been completed. Below applications were successfully deployed to production:



Regards,
IC Apps Team

Jun 14, 05:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 21:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 12, 20:09 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 12, 19:54 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 12, 19:50 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 12, 19:48 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 10, 13:15 UTC
Update - IFM 5.6.0.0 Monthly PROD Release
Jun 10, 13:12 UTC
Scheduled - Reason

Scheduled monthly release for the below IFM applications:

1. ICNT
2. ICNTA Paymaster
3. ICNTA Rules Engine
4. IC Analytics

Implementation window: June 13, 5PM to 10PM EST

Impact:

Screens and processes might not be available during the implementation windows.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams

Regards,
IC Apps Team

Jun 10, 12:53 UTC
Jun 13, 2024
Resolved - This incident has been resolved.
Jun 13, 15:04 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 13, 14:51 UTC
Investigating - Customers may be experiencing an issue where Login Issue too many re-directs -EU3. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jun 13, 14:36 UTC
Jun 12, 2024
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Jun 12, 09:39 UTC
Update - We are continuing to work on a fix for this incident.
Jun 12, 09:25 UTC
Identified - Customers may be experiencing an issue where they are unable to login to their instance. BlackLine teams have identified the cause and are developing a fix for the issue.
Jun 12, 08:56 UTC
Investigating - Customers may be experiencing an issue where unable to login to their instance. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jun 12, 08:12 UTC
Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024
Completed - The scheduled maintenance has been completed.
Jun 9, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 06:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 7, 10:50 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation BlackLine AR Multi Tenant Platform Upgrade: 2024-June-09 Release (2.72.0.2) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jun 7, 10:50 UTC
Jun 8, 2024
Completed - The scheduled maintenance has been completed.
Jun 8, 06:47 UTC
Update - We are continuing to verify the maintenance items.
Jun 8, 04:13 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 8, 01:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 18:00 UTC
Scheduled - BlackLine will release an update for the 2024-May Release (7.42.1) release to Sandbox environments at the following times during the release window:

AEST: Saturday, 8 June at 8:30 am – 8:30 pm

UTC: Friday, 7 June at 18:00 – Saturday, 8 June at 6:00

PT: Friday, June 7 at 3:30 pm – Saturday, June 8 at 3:30 am

For EU1 and EU3 environments, please see UTC times. For US2, US3, and NA3 environments, please see AEST or PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Feb 24, 23:24 UTC
Jun 7, 2024
Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.