Investigating - Customers may be experiencing an issue when utilizing SSO to access BlackLine. No functionality is impacted, but at this time it is advised to use the full BL URL rather than any shortcut. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jul 16, 2025 - 15:47 UTC

About This Site

This status page provides visibility into the availability of BlackLine Sandbox and Production instances for all regions. For detailed information on these events, you can use the β€œScheduled Maintenance” tab. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.

To see an overview of our planned releases, updates, and maintenance for the year, please review our 2025 Release Calendar: https://www.blackline.com/assets/docs/uploads/2025-BlackLine-Release-Calendars.pdf

Times and dates that are not already posted to Trust BlackLine are subject to change.

Financial Close - Production Operational
90 days ago
99.91 % uptime
Today
PROD US2 Operational
90 days ago
99.9 % uptime
Today
PROD EU1 Operational
90 days ago
99.97 % uptime
Today
PROD NA3 Operational
90 days ago
99.79 % uptime
Today
PROD US3 Operational
90 days ago
100.0 % uptime
Today
PROD EU3 Operational
90 days ago
99.91 % uptime
Today
PROD AP1 Operational
90 days ago
99.9 % uptime
Today
Financial Close - Sandbox Operational
90 days ago
99.93 % uptime
Today
SB US2 Operational
90 days ago
99.9 % uptime
Today
SB EU1 Operational
90 days ago
99.97 % uptime
Today
SB NA3 Operational
90 days ago
99.9 % uptime
Today
SB US3 Operational
90 days ago
100.0 % uptime
Today
SB EU3 Operational
90 days ago
99.91 % uptime
Today
SB AP1 Operational
90 days ago
99.9 % uptime
Today
Invoice-to-Cash - Production Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Invoice-to-Cash - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Intercompany - Production Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Intercompany - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Intercompany Cloud - Monthly Maintenance for Production (US) - July17 Jul 18, 2025 01:00-04:00 UTC

Reason: Monthly Maintenance and Patching for Production (US). BlackLine IFM will be performing maintenance in Production (US) environments as part of our continued commitment to ensuring our infrastructure security and reliability.

Implementation window: July 18, 01:00 - 04:00 UTC -- 3 hours (July 17, 6 pm PDT)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.
Feel free to forward this communication to your extended teams.

Posted on Jun 24, 2025 - 16:31 UTC

Maintenance: July 19, 2025 Jul 19, 2025 15:00 - Jul 20, 2025 03:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:19 UTC

Intercompany Solutions - 6.7 - Production Release Update (US) Jul 25, 2025 00:00-05:00 UTC

Reason: Monthly Production Release for Intercompany applications.

Implementation window: July 24, 5 -10PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Jul 03, 2025 - 10:48 UTC

BlackLine FCM: 2025-July Deployment (7.46.2) Jul 25, 2025 21:00 - Jul 26, 2025 11:30 UTC

BlackLine's 2025-July Deployment (7.46.2) will be deployed to Production environments beginning at the following times:

UTC: Friday, July 25 at 9:00 pm

PT: Friday, July 25 at 5:00 pm

AEDT: Saturday, July 26 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:34 UTC

BlackLine FCM: 2025-Aug Release (7.47.0) Aug 8, 2025 19:00 - Aug 9, 2025 11:30 UTC

BlackLine's 2025-Aug Release (7.47.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 8 August at 7:00 pm

PT: Friday, 8 August at 3:30 pm

AEDT: Saturday, 9 August at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:37 UTC

Maintenance: August 9, 2025 Aug 9, 2025 15:00 - Aug 10, 2025 03:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:26 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:29 UTC

BlackLine FCM: 2025-Aug Release (7.47.0) Aug 22, 2025 21:00 - Aug 23, 2025 11:30 UTC

BlackLine's 2025-Aug Release (7.47.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, August 22 at 9:00 pm

PT: Friday, August 22 at 5:00 pm

AEDT: Saturday, August 23 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:39 UTC

BlackLine FCM: 2025-Sep Deployment (7.47.1) Sep 5, 2025 19:00 - Sep 6, 2025 11:30 UTC

BlackLine's 2025-Sep Deployment (7.47.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 5 September at 7:00 pm

PT: Friday, 5 September at 3:30 pm

AEDT: Saturday, 6 September at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:41 UTC

Maintenance: September 13, 2025 Sep 13, 2025 15:00 - Sep 14, 2025 03:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:22 UTC

BlackLine FCM: 2025-Sep Deployment (7.47.1) Sep 19, 2025 21:00 - Sep 20, 2025 11:30 UTC

BlackLine's 2025-Sep Deployment (7.47.1) will be deployed to Production environments beginning at the following times:

UTC: Friday, September 19 at 9:00 pm

PT: Friday, September 19 at 5:00 pm

AEDT: Saturday, September 20 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:44 UTC

BlackLine FCM: 2025-Oct Deployment (7.47.2) Oct 3, 2025 19:00 - Oct 4, 2025 11:30 UTC

BlackLine's 2025-Oct Deployment (7.47.2) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 3 October at 7:00 pm

PT: Friday, 3 October at 3:30 pm

AEDT: Saturday, 4 October at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:47 UTC

BlackLine FCM: 2025-Oct Deployment (7.47.2) Oct 17, 2025 21:00 - Oct 18, 2025 11:30 UTC

BlackLine's 2025-Oct Deployment (7.47.2) will be deployed to Production environments beginning at the following times:

UTC: Friday, October 17 at 9:00 pm

PT: Friday, October 17 at 5:00 pm

AEDT: Saturday, October 18 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Mar 07, 2025 - 22:24 UTC

Maintenance: October 25, 2025 Oct 25, 2025 15:00 - Oct 26, 2025 03:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:24 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:35 UTC

BlackLine FCM: 2025-Nov Release (7.48.0) Oct 31, 2025 19:00 - Nov 1, 2025 11:30 UTC

BlackLine's 2025-Nov Release (7.48.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 31 October at 7:00 pm

PT: Friday, 31 October at 3:30 pm

AEDT: Saturday, 1 November at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:51 UTC

Maintenance: November 8, 2025 Nov 8, 2025 16:00 - Nov 9, 2025 04:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:19 UTC

BlackLine FCM: 2025-Nov Release (7.48.0) Nov 14, 2025 21:00 - Nov 15, 2025 11:30 UTC

BlackLine's 2025-Nov Release (7.48.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, November 14 at 9:00 pm

PT: Friday, November 14 at 5:00 pm

AEDT: Saturday, November 15 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:53 UTC

Maintenance: December 13, 2025 Dec 13, 2025 16:00 - Dec 14, 2025 04:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:24 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:20 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:45 UTC
Jul 17, 2025
Completed - Release activities have been completed.

Regards,
IC Apps Team

Jul 17, 04:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 00:00 UTC
Scheduled - Reason: Sandbox Release for IC Non-Trade application

Implementation window: July 16, 5 - 8 PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Jul 16, 09:26 UTC
Completed - The scheduled maintenance has been completed.
Jul 17, 04:17 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 17, 03:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 01:00 UTC
Scheduled - Reason: Monthly Maintenance and Patching for Sandbox (US). BlackLine IFM will be performing maintenance in Sandbox (US) environments as part of our continued commitment to ensuring our infrastructure security and reliability.

Implementation window: July 17, 01:00 - 05:00 UTC -- 4 hours (July 16, 6 pm PDT)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.
Feel free to forward this communication to your extended teams.

Jul 17, 01:00 UTC
Jul 16, 2025
Completed - The scheduled maintenance has been completed.
Jul 16, 20:50 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 16, 20:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 17:00 UTC
Scheduled - Reason: Monthly Maintenance and Patching for Sandbox (Europe). BlackLine IFM will be performing maintenance in Sandbox (Europe) environments as part of our continued commitment to ensuring our infrastructure security and reliability.

Implementation window: July 16, 17:00 - 20:00 UTC -- (3 hours)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.
Feel free to forward this communication to your extended teams.

Jun 24, 16:10 UTC
Jul 15, 2025
Resolved - This incident has been resolved.
Jul 15, 05:37 UTC
Monitoring - BlackLine has deployed a fix for an issue where there was delay with DAI processing and jobs were queued. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Jul 15, 04:59 UTC
Identified - Customers may be experiencing an issue where there is delay with DAI processing and jobs will be queued. BlackLine teams have identified the cause and are developing a fix for the issue.
Jul 15, 04:30 UTC
Investigating - Customers may be experiencing an issue where there is delay with DAI processing and jobs will be queued. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jul 15, 03:42 UTC
Jul 14, 2025
Resolved - This incident has been resolved.
Jul 14, 02:23 UTC
Monitoring - BlackLine has deployed a fix for all services being down for Production and Sandbox in G27. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Jul 14, 02:06 UTC
Investigating - Customers may be experiencing an issue with all services being down for Production and Sandbox in G27. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jul 14, 01:38 UTC
Jul 13, 2025
Completed - The scheduled maintenance has been completed.
Jul 13, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 05:00 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2025-07-13, Release (3.0.0.3) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jul 8, 05:59 UTC
Jul 12, 2025
Completed - The scheduled maintenance has been completed.
Jul 12, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 18:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 1, 18:53 UTC
Scheduled - BlackLine's 2025-July Deployment (7.46.2) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 11 July at 6:00 pm

PT: Friday, 11 July at 3:30 pm

AEST: Saturday, 12 July at 4:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEST times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Feb 12, 07:32 UTC
Jul 11, 2025
Completed - Release activities have been completed.

Regards,
IC Apps Team

Jul 11, 04:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 00:00 UTC
Scheduled - Reason: Monthly Sandbox Release for Intercompany applications.

Implementation window: July 10, 5 -10PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Jul 3, 10:44 UTC
Jul 10, 2025
Completed - Release activities have been completed.

Regards,
IC Apps Team

Jul 10, 18:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 15:00 UTC
Scheduled - Reason: Monthly Sandbox Release for Intercompany applications.

Implementation window: July 10, 6 - 11PM CEST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Jul 3, 10:46 UTC
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025
Completed - The scheduled maintenance has been completed.
Jul 6, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 06:00 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2025-6-July 2.99.0.4 release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jul 3, 10:16 UTC
Jul 5, 2025

No incidents reported.

Jul 4, 2025
Completed - Release activities have been completed.

Regards,
IC Apps Team

Jul 4, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 00:00 UTC
Scheduled - Reason: Sandbox Release for IC Non-Trade application

Implementation window: July 3, 5 - 8 PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Jul 3, 14:55 UTC
Jul 3, 2025

No incidents reported.