All Systems Operational

About This Site

This status page provides visibility into the availability of BlackLine Sandbox and Production instances for all regions. For detailed information on these events, you can use the “Scheduled Maintenance” tab. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.

To see an overview of our planned releases, updates, and maintenance for the year, please review our 2025 Release Calendar: https://www.blackline.com/assets/docs/uploads/2025-BlackLine-Release-Calendars.pdf

Times and dates that are not already posted to Trust BlackLine are subject to change.

Financial Close - Production Operational
90 days ago
99.91 % uptime
Today
PROD US2 Operational
90 days ago
99.5 % uptime
Today
PROD EU1 Operational
90 days ago
100.0 % uptime
Today
PROD NA3 Operational
90 days ago
99.97 % uptime
Today
PROD US3 Operational
90 days ago
100.0 % uptime
Today
PROD EU3 Operational
90 days ago
100.0 % uptime
Today
PROD AP1 Operational
90 days ago
100.0 % uptime
Today
Financial Close - Sandbox Operational
90 days ago
99.96 % uptime
Today
SB US2 Operational
90 days ago
99.95 % uptime
Today
SB EU1 Operational
90 days ago
99.99 % uptime
Today
SB NA3 Operational
90 days ago
99.86 % uptime
Today
SB US3 Operational
90 days ago
100.0 % uptime
Today
SB EU3 Operational
90 days ago
100.0 % uptime
Today
SB AP1 Operational
90 days ago
100.0 % uptime
Today
Invoice-to-Cash - Production Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Invoice-to-Cash - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Intercompany - Production Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Intercompany - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Reason: Monthly Production Release for Intercompany applications.

Implementation window: Jan 23, 5 - 9 PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Jan 06, 2025 - 13:44 UTC
BlackLine FCM Deployment: 2025-Jan Deployment (7.44.2) Jan 24, 2025 21:00 - Jan 25, 2025 13:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 02, 2025 - 15:50 UTC
Scheduled - BlackLine's 2025-Jan Deployment (7.44.2) will be deployed to Production environments beginning at the following times:

UTC: Friday, January 24 at 9:00 pm

PT: Friday, January 24 at 5:00 pm

AEDT: Saturday, January 25 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jan 02, 2025 - 16:00 UTC
BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2025-01-26 (2.88.0.0), release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2025 - 08:08 UTC
BlackLine FCM Release: 2025-Feb Release (7.45.0) Feb 7, 2025 19:00 - Feb 8, 2025 11:30 UTC
BlackLine's 2025-Feb Release (7.45.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 7 February at 7:00 pm

PT: Friday, 7 February at 3:30 pm

AEDT: Saturday, 8 February at 6:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 15, 2025 - 01:04 UTC
BlackLine FCM Release: 2025-Feb Release (7.45.0) Feb 21, 2025 21:00 - Feb 22, 2025 11:30 UTC
BlackLine's 2025-Feb Release (7.45.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, February 21 at 9:00 pm

PT: Friday, February 21 at 5:00 pm

AEDT: Saturday, February 22 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 15, 2025 - 01:09 UTC
Maintenance: February 22, 2025 Feb 22, 2025 16:00 - Feb 23, 2025 04:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 12, 2024 - 22:42 UTC
BlackLine FCM Release: 2025-Mar Deployment (7.45.1) Mar 7, 2025 19:00 - Mar 8, 2025 11:30 UTC
BlackLine's 2025-Mar Deployment (7.45.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 7 March at 7:00 pm

PT: Friday, 7 March at 3:30 pm

AEDT: Saturday, 8 March at 6:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 15, 2025 - 01:16 UTC
Maintenance: March 15, 2025 Mar 15, 2025 15:00 - Mar 16, 2025 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:12 UTC
BlackLine FCM Deployment: 2025-Mar Deployment (7.45.1) Mar 21, 2025 21:00 - Mar 22, 2025 11:30 UTC
BlackLine's 2025-Mar Deployment (7.45.1) will be deployed to Production environments beginning at the following times:

UTC: Friday, March 21 at 9:00 pm

PT: Friday, March 21 at 5:00 pm

AEDT: Saturday, March 22 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 15, 2025 - 01:17 UTC
BlackLine FCM Release: 2025-Apr Deployment (7.45.2) Apr 4, 2025 19:00 - Apr 5, 2025 11:30 UTC
BlackLine's 2025-Apr Deployment (7.45.2) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 4 April at 7:00 pm

PT: Friday, 4 April at 3:30 pm

AEDT: Saturday, 5 April at 6:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 15, 2025 - 01:21 UTC
Maintenance: Apr 12, 2025 Apr 12, 2025 15:00 - Apr 13, 2025 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:29 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:27 UTC
BlackLine FCM Deployment: 2025-Apr Deployment (7.45.2) Apr 18, 2025 21:00 - Apr 19, 2025 11:30 UTC
BlackLine's 2025-Apr Deployment (7.45.2) will be deployed to Production environments beginning at the following times:

UTC: Friday, April 18 at 9:00 pm

PT: Friday, April 18 at 5:00 pm

AEDT: Saturday, April 19 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 15, 2025 - 01:22 UTC
Maintenance: May 17, 2025 May 17, 2025 15:00 - May 18, 2025 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:17 UTC
Maintenance: June 21, 2025 Jun 21, 2025 15:00 - Jun 22, 2025 03:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:27 UTC
Maintenance: July 19, 2025 Jul 19, 2025 15:00 - Jul 20, 2025 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:19 UTC
Maintenance: August 16 2025 Aug 16, 2025 15:00 - Aug 17, 2025 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:26 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:29 UTC
Maintenance: September 13, 2025 Sep 13, 2025 15:00 - Sep 14, 2025 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:22 UTC
Maintenance: October 25, 2025 Oct 25, 2025 15:00 - Oct 26, 2025 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:24 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:35 UTC
Maintenance: November 8, 2025 Nov 8, 2025 16:00 - Nov 9, 2025 04:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:19 UTC
Maintenance: December 13, 2025 Dec 13, 2025 16:00 - Dec 14, 2025 04:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:24 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:20 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:45 UTC
Web Requests
Fetching
Response Time
Fetching
Past Incidents
Jan 22, 2025
Completed - The scheduled maintenance has been completed.
Jan 22, 05:11 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 22, 05:06 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 22, 04:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 19:00 UTC
Scheduled - BlackLine will apply a critical patch for the 2025-Jan Deployment to Sandbox environments beginning at the following times:

UTC: Tuesday, 21 January at 7:00 pm

PT: Tuesday, 21 January at 3:30 pm

AEDT: Wednesday, 22 January at 6:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

Jan 17, 20:48 UTC
Jan 21, 2025
Jan 20, 2025

No incidents reported.

Jan 19, 2025
Completed - The scheduled maintenance has been completed.
Jan 19, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 05:00 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant Platform Upgrade: 2025-Jan-19 Release (2.87.0.0) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jan 16, 07:15 UTC
Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025
Resolved - BlackLine has confirmed that BlackLine's Android Mobile application is back at Google store. We apologize for any inconvenience this issue may have caused.
Jan 15, 07:02 UTC
Investigating - Google has temporarily removed BlackLine's Android Mobile application from their store. This does not impact BlackLine customers who have already installed the application. BlackLine is working with Google to restore the application; we will update this trust posting when it is available.
Jan 9, 03:20 UTC
Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025
Completed - The scheduled maintenance has been completed.
Jan 11, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 16:00 UTC
Scheduled - BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 12, 22:39 UTC
Completed - The scheduled maintenance has been completed.
Jan 11, 10:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 19:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 2, 15:48 UTC
Scheduled - BlackLine's 2025-Jan Deployment (7.44.2) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 10 January at 7:00 pm

PT: Friday, 10 January at 3:30 pm

AEDT: Saturday, 11 January at 6:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jan 2, 16:00 UTC
Jan 10, 2025
Resolved - This incident has been resolved.
Jan 10, 07:26 UTC
Investigating - BlackLine will be performing maintenance in Sandbox at 05:00 pm PST as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions.

Times are subject to change but will be updated before and after maintenance.

Jan 9, 22:17 UTC
Completed - Release activities have been completed.

Regards,
IC Apps Team

Jan 10, 03:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 01:00 UTC
Scheduled - Reason: Monthly Sandbox Release for Intercompany applications.

Implementation window: Jan 9, 5 - 9 PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Jan 6, 13:36 UTC
Jan 9, 2025
Completed - Release activities have been completed.

Regards,
IC Apps Team

Jan 9, 18:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 16:00 UTC
Scheduled - Reason: Monthly Sandbox Release for Intercompany applications.

Implementation window: Jan 9, 6 - 10PM CEST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Jan 6, 13:34 UTC
Jan 8, 2025

No incidents reported.