All Systems Operational

About This Site

This status page provides visibility into the availability and uptime of BlackLine’s Sandbox and Production instances for all regions. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.

Our certificates have moved to the BlackLine Community:
- US certificates - https://myblackline.force.com/BlackLineCommunity/s/article/BlackLine-Certificates-US
- EU certificates - https://myblackline.force.com/BlackLineCommunity/s/article/BlackLine-Certificates-EU

Production Operational
90 days ago
99.94 % uptime
Today
PROD US2 Operational
90 days ago
100.0 % uptime
Today
PROD EU1 Operational
90 days ago
99.9 % uptime
Today
PROD NA3 Operational
90 days ago
99.83 % uptime
Today
PROD US3 Operational
90 days ago
100.0 % uptime
Today
PROD EU3 Operational
90 days ago
99.98 % uptime
Today
Sandbox Operational
90 days ago
99.96 % uptime
Today
SB US2 Operational
90 days ago
100.0 % uptime
Today
SB EU1 Operational
90 days ago
99.88 % uptime
Today
SB NA3 Operational
90 days ago
100.0 % uptime
Today
SB US3 Operational
90 days ago
100.0 % uptime
Today
SB EU3 Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Quarterly Release: 2023-Feb Release (7.37.0) Sandbox Feb 3, 2023 19:00 - Feb 4, 2023 11:30 UTC
BlackLine's 2023-February release (7.37.0) will be deployed to Sandbox environments at the following times during the release window:

AEDT: Saturday, 4 February at 10:30 am – 10:30 pm

UTC: Friday, 3 February at 19:00 – Saturday, 4 February at 7:00

PT: Friday, February 3 at 3:30 pm – Saturday, February 4 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 19, 2023 - 22:29 UTC
Maintenance: February 4, 2023 Feb 4, 2023 16:00 - Feb 5, 2023 01:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:37 UTC
Quarterly Release: 2023-Feb Release (7.37.0) Production Feb 17, 2023 21:00 - Feb 18, 2023 13:00 UTC
BlackLine's 2023-February release (7.37.0) will be deployed to Production environments at the following times during the release window:

AEDT: Saturday, 18 February at 12:00 pm – Sunday, 19 February at 12:00 am

UTC: Friday, 17 February at 21:00 – Saturday, 18 February at 9:00

PT: Friday, February 17 at 5:00 pm – Saturday, February 18 at 5:00 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes

Posted on Jan 19, 2023 - 22:31 UTC
Maintenance: February 18, 2023 Feb 18, 2023 16:00 - Feb 19, 2023 01:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:37 UTC
Maintenance: March 4, 2023 Mar 4, 2023 16:00 - Mar 5, 2023 01:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:37 UTC
Release Update: 2023-Feb Release (7.37.1) Sandbox Mar 10, 2023 19:00 - Mar 11, 2023 11:30 UTC
BlackLine will release an update for the 2023-February (7.37.1) release to Sandbox environments at the following times during the release window:

AEDT: Saturday, 11 March at 10:30 am – 10:30 pm

UTC: Friday, 10 March at 19:00 – Saturday, 11 March at 7:00

PT: Friday, March 10 at 3:30 pm – Saturday, March 11 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 19, 2023 - 22:38 UTC
Release Update: 2023-Feb Release (7.37.1) Production Mar 17, 2023 20:00 - Mar 18, 2023 12:00 UTC
BlackLine will release an update for the 2023-February (7.37.1) release to Production environments at the following times during the release window:

AEDT: Saturday, 18 March at 11:00 am – 11:00 pm

UTC: Friday, 17 March at 20:00 – Saturday, 18 March at 8:00

PT: Friday, March 17 at 5:00 pm – Saturday, March 18 at 5:00 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 20, 2023 - 00:58 UTC
Maintenance: March 18, 2023 Mar 18, 2023 15:00 - Mar 19, 2023 00:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:38 UTC
Maintenance: April 1, 2023 Apr 1, 2023 15:00 - Apr 2, 2023 00:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:38 UTC
Release Update: 2023-Feb Release (7.37.2) Sandbox Apr 7, 2023 18:00 - Apr 8, 2023 10:30 UTC
BlackLine will release an update for the 2023-February (7.37.2) release to Sandbox environments at the following times during the release window:

AEST: Saturday, 8 April at 8:30 am – 8:30 pm

UTC: Friday, 7 April at 18:00 – Saturday, 8 April at 6:00

PT: Friday, April 7 at 3:30 pm – Saturday, April 8 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 20, 2023 - 01:00 UTC
Release Update: 2023-Feb Release (7.37.2) Production Apr 14, 2023 20:00 - Apr 15, 2023 12:00 UTC
BlackLine will release an update for the 2023-February (7.37.2) release to Production environments at the following times during the release window:

AEST: Saturday, 8 April at 10:00 am – 10:00 pm

UTC: Friday, 14 April at 20:00 – Saturday, 15 April at 8:00

PT: Friday, April 14 at 5:00 pm – Saturday, April 8 at 5:00 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 20, 2023 - 01:01 UTC
Maintenance: April 15, 2023 Apr 15, 2023 15:00 - Apr 16, 2023 00:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:38 UTC
Quarterly Release: 2023-May Release (7.38.0) Sandbox Apr 21, 2023 18:00 - Apr 22, 2023 10:30 UTC
BlackLine's 2023-May release (7.38.0) will be deployed to Sandbox environments at the following times during the release window:

AEST: Saturday, 22 April at 8:30 am – 8:30 pm

UTC: Friday, 21 April at 18:00 – Saturday, 22 April at 6:00

PT: Friday, April 21 at 3:30 pm – Saturday, April 22 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 20, 2023 - 01:04 UTC
Maintenance: May 6, 2023 May 6, 2023 15:00 - May 7, 2023 00:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:38 UTC
Quarterly Release: 2023-May Release (7.38.0) Sandbox May 10, 2023 18:00 - May 11, 2023 10:30 UTC
BlackLine's 2023-May release (7.38.0) will be deployed to Sandbox environments at the following times during the release window:

AEST: Thursday, 11 May at 8:30 am – 8:30 pm

UTC: Wednesday, 10 May at 18:00 – Thursday, 11 May at 6:00

PT: Wednesday, May 10 at 3:30 pm – Thursday, May 11 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 20, 2023 - 01:13 UTC
Quarterly Release: 2023-May Release (7.38.0) Production May 19, 2023 20:00 - May 20, 2023 12:00 UTC
BlackLine's 2023-May release (7.38.0) will be deployed to Production environments at the following times during the release window:

AEST: Saturday, May 20 at 10:00 am – 10:00 pm

UTC: Friday, 19 May at 20:00 – Saturday, 20 May at 8:00

PT: Friday, May 19 at 5:00 pm – Saturday, May 20 at 5:00 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 20, 2023 - 01:15 UTC
Maintenance: May 20, 2023 May 20, 2023 15:00 - May 21, 2023 00:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:38 UTC
Maintenance: June 3, 2023 Jun 3, 2023 15:00 - Jun 4, 2023 00:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:38 UTC
Release Update: 2023-May Release (7.38.1) Sandbox Jun 9, 2023 18:00 - Jun 10, 2023 10:30 UTC
BlackLine will release an update for the 2023-May (7.38.1) release to Sandbox environments at the following times during the release window:

AEST: Saturday, 10 June at 8:30 am – 8:30 pm

UTC: Friday, 9 June at 18:00 – Saturday, 10 June at 6:00

PT: Friday, June 9 at 3:30 pm – Saturday, June 9 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:03 UTC
Release Update: 2023-May Release (7.38.1) Production Jun 16, 2023 20:00 - Jun 17, 2023 12:00 UTC
BlackLine will release an update for the 2023-May (7.38.1) release to Production environments at the following times during the release window:

AEST: Saturday, 17 June at 10:00 am – 10:00 pm

UTC: Friday, 16 June at 20:00 – Saturday, 17 June at 8:00

PT: Friday, June 16 at 5:00 pm – Saturday, June 17 at 5:00 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:05 UTC
Maintenance: June 17, 2023 Jun 17, 2023 15:00 - Jun 18, 2023 00:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:39 UTC
Release Update: 2023-May Release (7.38.2) Sandbox Jul 7, 2023 18:00 - Jul 8, 2023 10:30 UTC
BlackLine will release an update for the 2023-May (7.38.2) release to Sandbox environments at the following times during the release window:

AEST: Saturday, 8 July at 8:30 am – 8:30 pm

UTC: Friday, 7 July at 18:00 – Saturday, 8 June at 6:00

PT: Friday, July 7 at 3:30 pm – Saturday, July 8 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:07 UTC
Maintenance: July 8, 2023 Jul 8, 2023 15:00 - Jul 9, 2023 00:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:39 UTC
Release Update: 2023-May Release (7.38.2) Production Jul 14, 2023 20:00 - Jul 15, 2023 12:00 UTC
BlackLine will release an update for the 2023-May (7.38.2) release to Production environments at the following times during the release window:

AEST: Saturday, 15 July at 10:00 am – 10:00 pm

UTC: Friday, 14 July at 20:00 – Saturday, 15 July at 8:00

PT: Friday, July 14 at 5:00 pm – Saturday, July 15 at 5:00 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:09 UTC
Quarterly Release: 2023-Aug Release (7.39.0) Sandbox Jul 21, 2023 18:00 - Jul 22, 2023 10:30 UTC
BlackLine's 2023-Aug release (7.39.0) will be deployed to Sandbox environments at the following times during the release window:

AEST: Saturday, 22 July at 8:30 am – 8:30 pm

UTC: Friday, 21 July at 18:00 – Saturday, 22 July at 6:00

PT: Friday, July 21 at 3:30 pm – Saturday, July 22 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:11 UTC
Maintenance: July 22, 2023 Jul 22, 2023 15:00 - Jul 23, 2023 00:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:39 UTC
Maintenance: August 5, 2023 Aug 5, 2023 15:00 - Aug 6, 2023 00:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:39 UTC
Quarterly Release: 2023-Aug Release (7.39.0) Sandbox Aug 9, 2023 18:00 - Aug 10, 2023 10:30 UTC
BlackLine's 2023-Aug release (7.39.0) will be deployed to Sandbox environments at the following times during the release window:

AEST: Thursday, 10 August at 8:30 am – 8:30 pm

UTC: Wednesday, 9 August at 18:00 – Thursday, 10 August at 6:00

PT: Wednesday, August 9 at 3:30 pm – Thursday, August 10 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:12 UTC
Quarterly Release: 2023-Aug Release (7.39.0) Production Aug 18, 2023 20:00 - Aug 19, 2023 12:00 UTC
BlackLine's 2023-Aug release (7.39.0) will be deployed to Production environments at the following times during the release window:

AEST: Saturday, August 19 at 10:00 am – 10:00 pm

UTC: Friday, 18 August at 20:00 – Saturday, 19 August at 8:00

PT: Friday, August 18 at 5:00 pm – Saturday, August 19 at 5:00 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:13 UTC
Maintenance: August 19, 2023 Aug 19, 2023 15:00 - Aug 20, 2023 00:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Dec 15, 2022 - 13:40 UTC
Release Update: 2023-Aug Release (7.39.1) Sandbox Sep 8, 2023 18:00 - Sep 9, 2023 10:30 UTC
BlackLine will release an update for the 2023-Aug (7.39.1) release to Sandbox environments at the following times during the release window:

AEST: Saturday, 9 September at 8:30 am – 8:30 pm

UTC: Friday, 8 September at 18:00 – Saturday, 9 September at 6:00

PT: Friday, September 8 at 3:30 pm – Saturday, September 9 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:15 UTC
Maintenance: September 9, 2023 Sep 9, 2023 15:00 - Sep 10, 2023 00:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.

Posted on Dec 15, 2022 - 13:40 UTC
Release Update: 2023-Aug Release (7.39.1) Production Sep 15, 2023 20:00 - Sep 16, 2023 12:00 UTC
BlackLine will release an update for the 2023-Aug (7.39.1) release to Production environments at the following times during the release window:

AEST: Saturday, September 16 at 10:00 am – 10:00 pm

UTC: Friday, 15 September at 20:00 – Saturday, 16 September at 8:00

PT: Friday, September 15 at 5:00 pm – Saturday, September 16 at 5:00 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:18 UTC
Maintenance: September 16, 2023 Sep 16, 2023 15:00 - Sep 17, 2023 00:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.

Posted on Dec 15, 2022 - 13:40 UTC
Quarterly Release: 2023-Oct Release (7.40.0) Sandbox Sep 22, 2023 18:00 - Sep 23, 2023 10:30 UTC
BlackLine's 2023-Oct release (7.40.0) will be deployed to Sandbox environments at the following times during the release window:

AEST: Saturday, 23 September at 8:30 am – 8:30 pm

UTC: Friday, 22 September at 18:00 – Saturday, 23 September at 6:00

PT: Friday, September 22 at 3:30 pm – Saturday, September 23 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:20 UTC
Maintenance: October 7, 2023 Oct 7, 2023 15:00 - Oct 8, 2023 00:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.

Posted on Dec 15, 2022 - 13:40 UTC
Quarterly Release: 2023-Oct Release (7.40.0) Sandbox Oct 11, 2023 18:00 - Oct 12, 2023 10:30 UTC
BlackLine's 2023-Oct release (7.40.0) will be deployed to Sandbox environments at the following times during the release window:

AEDT: Saturday, 12 October at 11:00 am – 11:00 pm

UTC: Wednesday, 11 October at 18:00 – Thursday, 12 October at 6:00

PT: Wednesday, October 11 at 3:30 pm – Thursday, October 12 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:23 UTC
Quarterly Release: 2023-Oct Release (7.40.0) Production Oct 20, 2023 20:00 - Oct 21, 2023 12:00 UTC
BlackLine's 2023-Oct release (7.40.0) will be deployed to Production environments at the following times during the release window:

AEDT: Saturday, 21 October at 9:30 am – 9:30 pm

UTC: Friday, 20 October at 18:00 – Saturday, 21 October at 6:00

PT: Friday, October 20 at 5:00 pm – Saturday, October 21 at 5:00 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:25 UTC
Maintenance: October 21, 2023 Oct 21, 2023 15:00 - Oct 22, 2023 00:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.

Posted on Dec 15, 2022 - 13:40 UTC
Maintenance: November 4, 2023 Nov 4, 2023 15:00 - Nov 5, 2023 00:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.

Posted on Dec 15, 2022 - 13:40 UTC
Release Update: 2023-Oct Release (7.40.1) Sandbox Nov 13, 2023 19:00 - Nov 14, 2023 11:30 UTC
BlackLine will release an update for the 2023-Oct (7.40.1) release to Sandbox environments at the following times during the release window:

AEDT: Tuesday, 14 November at 10:30 am – 10:30 pm

UTC: Monday, 13 November at 19:00 – Tuesday, 14 November at 7:00

PT: Monday, November 13 at 3:30 pm – Tuesday, November 14 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:27 UTC
Release Update: 2023-Oct Release (7.40.1) Production Nov 17, 2023 21:00 - Nov 18, 2023 13:00 UTC
BlackLine will release an update for the 2023-Oct (7.40.1) release to Production environments at the following times during the release window:

AEDT: Saturday, 17 November at 12:00 pm – Sunday, 18 November 12:00 am

UTC: Friday, 17 November at 21:00 – Saturday, 18 November at 9:00

PT: Friday, November 17 at 5:00 pm – Saturday, November 18 at 5:00 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 21, 2023 - 00:28 UTC
Maintenance: November 18, 2023 Nov 18, 2023 16:00 - Nov 19, 2023 01:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.

Posted on Dec 15, 2022 - 13:41 UTC
Maintenance: December 2, 2023 Dec 2, 2023 16:00 - Dec 3, 2023 01:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.

Posted on Dec 15, 2022 - 13:41 UTC
Maintenance: December 16, 2023 Dec 16, 2023 16:00 - Dec 17, 2023 01:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed. Times are subject to change but will be updated before and after maintenance.

Posted on Dec 15, 2022 - 13:41 UTC
Past Incidents
Feb 2, 2023

No incidents reported today.

Feb 1, 2023

No incidents reported.

Jan 31, 2023
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Jan 31, 15:10 UTC
Update - We are continuing to investigate this issue.
Jan 31, 15:02 UTC
Update - Customers may be experiencing an issue where some clients are unable access their instances BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Jan 31, 15:01 UTC
Investigating - Customers may be experiencing an issue where some clients are unable to access their instances. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jan 31, 12:53 UTC
Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Completed - The critical maintenance has been completed.
Jan 27, 20:01 UTC
Verifying - Verification is currently underway for the maintenance items.
Jan 27, 19:46 UTC
In progress - Critical maintenance is currently in progress. We will provide more information as needed.
Jan 27, 17:01 UTC
Scheduled - BlackLine will be performing critical maintenance in EU3 Sandbox and Production environments on January 27, 2023 as part of our continued commitment to ensure our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could be affected. The ability to attach and view documents may also be affected. All jobs will be held in queue until the maintenance has been completed.

Times are subject to change, but will be updated before and after maintenance.

Maintaining uptime and availability is of the utmost importance to BlackLine and we strive to provide as much notice as possible. From time to time, it may be necessary to perform critical maintenance to continue to provide the availability and uptime our customers expect. We appreciate your patience and understanding during this maintenance.

Jan 27, 15:17 UTC
Jan 26, 2023

No incidents reported.

Jan 25, 2023
Completed - The critical maintenance has been completed.
Jan 25, 16:44 UTC
Verifying - Verification is currently underway for the maintenance items.
Jan 25, 16:19 UTC
In progress - Critical maintenance is currently in progress. We will provide more information as needed.
Jan 25, 14:35 UTC
Scheduled - BlackLine will be performing critical maintenance in Production environments on January 25, 2023, as part of our continued commitment to ensure our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in queue until the maintenance has been completed.
Times are subject to change, but will be updated before and after maintenance.
Maintaining uptime and availability is of the utmost importance to BlackLine and we strive to provide as much notice as possible. From time to time, it may be necessary to perform critical maintenance to continue to provide the availability and uptime our customers expect. We appreciate your patience and understanding during this maintenance.

Jan 25, 14:33 UTC
Resolved - This incident has been resolved.
Jan 25, 12:13 UTC
Update - We are continuing to investigate this issue.
Jan 25, 12:09 UTC
Investigating - Customers may be experiencing an issue with slow response times. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jan 25, 09:51 UTC
Jan 24, 2023

No incidents reported.

Jan 23, 2023
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Jan 23, 09:56 UTC
Investigating - Customers may be experiencing an issue where instances may be inaccessible. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jan 23, 01:03 UTC
Jan 22, 2023
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 22, 17:03 UTC
Completed - The scheduled maintenance has been completed.
Jan 22, 17:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 16:00 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Dec 15, 13:37 UTC
Jan 21, 2023
Completed - The scheduled maintenance has been completed.
SBEU1 completed at 5:18 AM PT.
SBEU3 completed at 5:27 AM PT
SBUS2 completed at 5:29 AM PT
SBNA3 completed at 5:41 AM PT

Jan 21, 13:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 19:00 UTC
Scheduled - BlackLine's 2023-February release (7.37.0) will be deployed to Sandbox environments at the following times during the release window:

AEDT: Saturday, 21 January at 10:30 am – 10:30 pm

UTC: Friday, 20 January at 19:00 – Saturday, 21 January at 7:00

PT: Friday, January 20 at 3:30 pm – Saturday, January 21 at 3:30 am

Jobs submitted at the start of the release window will be held in queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jan 19, 22:26 UTC
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Jan 21, 13:28 UTC
Update - We are continuing to work on a fix for this issue.
Jan 21, 13:19 UTC
Identified - Customers may be experiencing an issue where Imports for data source imports for data ingestions were failing. BlackLine teams have identified the cause and are developing a fix for the issue.
Jan 21, 13:18 UTC
Investigating - Customers may be experiencing an issue where Data Ingestion source Imports fail. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jan 21, 11:39 UTC
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Jan 21, 13:16 UTC
Identified - Customers may be experiencing an issue where ICH Bulk Invoice Export EndPoint Fail . BlackLine teams have identified the cause and are developing a fix for the issue.
Jan 21, 13:13 UTC
Update - We are continuing to investigate this issue.
Jan 21, 12:32 UTC
Investigating - Customers may be experiencing an issue where ICH Bulk Invoice Export EndPoint Fail. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jan 21, 12:31 UTC
Jan 20, 2023
Jan 19, 2023

No incidents reported.