All Systems Operational

About This Site

This status page provides visibility into the availability of BlackLine Sandbox and Production instances for all regions. For detailed information on these events, you can use the “Scheduled Maintenance” tab. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.

To see an overview of our planned releases, updates, and maintenance for the year, please review our 2025 Release Calendar: https://www.blackline.com/assets/docs/uploads/2025-BlackLine-Release-Calendars.pdf

Times and dates that are not already posted to Trust BlackLine are subject to change.

Financial Close - Production Operational
90 days ago
99.9 % uptime
Today
PROD US2 Operational
90 days ago
99.5 % uptime
Today
PROD EU1 Operational
90 days ago
100.0 % uptime
Today
PROD NA3 Operational
90 days ago
99.97 % uptime
Today
PROD US3 Operational
90 days ago
100.0 % uptime
Today
PROD EU3 Operational
90 days ago
99.93 % uptime
Today
PROD AP1 Operational
90 days ago
100.0 % uptime
Today
Financial Close - Sandbox Operational
90 days ago
99.96 % uptime
Today
SB US2 Operational
90 days ago
99.95 % uptime
Today
SB EU1 Operational
90 days ago
99.99 % uptime
Today
SB NA3 Operational
90 days ago
99.86 % uptime
Today
SB US3 Operational
90 days ago
100.0 % uptime
Today
SB EU3 Operational
90 days ago
100.0 % uptime
Today
SB AP1 Operational
90 days ago
100.0 % uptime
Today
Invoice-to-Cash - Production Operational
90 days ago
99.9 % uptime
Today
US Operational
90 days ago
99.91 % uptime
Today
EU Operational
90 days ago
99.81 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Invoice-to-Cash - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Intercompany - Production Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Intercompany - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
BlackLine FCM Release: 2025-Feb Release (7.45.0) Feb 7, 2025 19:00 - Feb 8, 2025 11:30 UTC
BlackLine's 2025-Feb Release (7.45.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 7 February at 7:00 pm

PT: Friday, 7 February at 3:30 pm

AEDT: Saturday, 8 February at 6:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 15, 2025 - 01:04 UTC
Reason: Monthly Maintenance and Patching for Sandbox (Europe). BlackLine IFM will be performing maintenance in Sandbox (Europe) environments as part of our continued commitment to ensuring our infrastructure security and reliability.

Implementation window: Feb 13, 09:00 - 13:00 PST (4 hours) [17:00 - 21:00 UTC]

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if there is any major concern on this activity.
Feel free to forward this communication to your extended teams.

Regards,
IC Cloud Team

Posted on Jan 24, 2025 - 18:15 UTC
Reason: Monthly Maintenance and Patching for Sandbox (US). BlackLine IFM will be performing maintenance in Sandbox (US) environments as part of our continued commitment to ensuring our infrastructure security and reliability.

Implementation window: Feb 13, 20:30 - Feb 14, 00:30 PST (4 hours) [Feb 14, 04:30 - 08:30 UTC]

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if there is any major concern on this activity.
Feel free to forward this communication to your extended teams.

Posted on Jan 24, 2025 - 18:13 UTC
Reason: Monthly Maintenance and Patching for Sandbox (Europe). BlackLine IFM will be performing maintenance in Sandbox (Europe) environments as part of our continued commitment to ensuring our infrastructure security and reliability. redundancy.

Implementation window: Feb 17, 09:00 - 13:00 PST (4 hours) [17:00 - 21:00 UTC]

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if there is any major concern on this activity.
Feel free to forward this communication to your extended teams.

Regards,
IC Cloud Team

Posted on Jan 24, 2025 - 18:21 UTC
Reason: Monthly Maintenance and Patching for Production (US). BlackLine IFM will be performing maintenance in Production (US) environments as part of our continued commitment to ensuring our infrastructure security and reliability.

Implementation window: Feb 17, 20:30 - Feb 18, 00:30 PST (4 hours) [Feb 18, 04:30 - 08:30 UTC]

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if there are any major concerns about this activity.
Feel free to forward this communication to your extended teams.

Regards,
IC Cloud Team

Posted on Jan 24, 2025 - 18:19 UTC
Reason: Monthly Production Release for Intercompany applications.

Implementation window: Feb 20, 5 - 10 PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Feb 04, 2025 - 17:12 UTC
BlackLine FCM Release: 2025-Feb Release (7.45.0) Feb 21, 2025 21:00 - Feb 22, 2025 11:30 UTC
BlackLine's 2025-Feb Release (7.45.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, February 21 at 9:00 pm

PT: Friday, February 21 at 5:00 pm

AEDT: Saturday, February 22 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 15, 2025 - 01:09 UTC
Maintenance: February 22, 2025 Feb 22, 2025 16:00 - Feb 23, 2025 04:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 12, 2024 - 22:42 UTC
BlackLine FCM Release: 2025-Mar Deployment (7.45.1) Mar 7, 2025 19:00 - Mar 8, 2025 11:30 UTC
BlackLine's 2025-Mar Deployment (7.45.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 7 March at 7:00 pm

PT: Friday, 7 March at 3:30 pm

AEDT: Saturday, 8 March at 6:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 15, 2025 - 01:16 UTC
Maintenance: March 15, 2025 Mar 15, 2025 15:00 - Mar 16, 2025 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:12 UTC
BlackLine FCM Deployment: 2025-Mar Deployment (7.45.1) Mar 21, 2025 21:00 - Mar 22, 2025 11:30 UTC
BlackLine's 2025-Mar Deployment (7.45.1) will be deployed to Production environments beginning at the following times:

UTC: Friday, March 21 at 9:00 pm

PT: Friday, March 21 at 5:00 pm

AEDT: Saturday, March 22 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 15, 2025 - 01:17 UTC
BlackLine FCM Release: 2025-Apr Deployment (7.45.2) Apr 4, 2025 19:00 - Apr 5, 2025 11:30 UTC
BlackLine's 2025-Apr Deployment (7.45.2) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 4 April at 7:00 pm

PT: Friday, 4 April at 3:30 pm

AEDT: Saturday, 5 April at 6:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 15, 2025 - 01:21 UTC
Maintenance: Apr 12, 2025 Apr 12, 2025 15:00 - Apr 13, 2025 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:29 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:27 UTC
BlackLine FCM Deployment: 2025-Apr Deployment (7.45.2) Apr 18, 2025 21:00 - Apr 19, 2025 11:30 UTC
BlackLine's 2025-Apr Deployment (7.45.2) will be deployed to Production environments beginning at the following times:

UTC: Friday, April 18 at 9:00 pm

PT: Friday, April 18 at 5:00 pm

AEDT: Saturday, April 19 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 15, 2025 - 01:22 UTC
Maintenance: May 17, 2025 May 17, 2025 15:00 - May 18, 2025 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:17 UTC
Maintenance: June 21, 2025 Jun 21, 2025 15:00 - Jun 22, 2025 03:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:27 UTC
Maintenance: July 19, 2025 Jul 19, 2025 15:00 - Jul 20, 2025 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:19 UTC
Maintenance: August 16 2025 Aug 16, 2025 15:00 - Aug 17, 2025 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:26 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:29 UTC
Maintenance: September 13, 2025 Sep 13, 2025 15:00 - Sep 14, 2025 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:22 UTC
Maintenance: October 25, 2025 Oct 25, 2025 15:00 - Oct 26, 2025 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:24 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:35 UTC
Maintenance: November 8, 2025 Nov 8, 2025 16:00 - Nov 9, 2025 04:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:19 UTC
Maintenance: December 13, 2025 Dec 13, 2025 16:00 - Dec 14, 2025 04:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:24 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:20 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:45 UTC
Web Requests
Fetching
Response Time
Fetching
Past Incidents
Feb 7, 2025
Completed - The scheduled maintenance has been completed.
Feb 7, 03:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 03:59 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 7, 03:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 01:00 UTC
Scheduled - Reason: Monthly Sandbox Release for Intercompany applications.

Implementation window: Feb 6, 5 - 10 PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Jan 30, 17:54 UTC
Feb 6, 2025
Completed - Release activities have been completed.

Regards,
IC Apps Team

Feb 6, 22:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 16:00 UTC
Scheduled - Reason: Monthly Sandbox Release for Intercompany applications.

Implementation window: Feb 6, 6 - 11PM CEST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Jan 30, 17:54 UTC
Feb 5, 2025

No incidents reported.

Feb 4, 2025
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Feb 4, 05:49 UTC
Investigating - Customers may be experiencing an issue where there is Delay with DAI processing. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Feb 4, 04:00 UTC
Resolved - This incident has been resolved.
Feb 4, 03:00 UTC
Investigating - Customers may be experiencing an issue where they are unable to login and some are receiving CloudFlare errors. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Feb 4, 02:45 UTC
Feb 3, 2025
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Feb 3, 03:57 UTC
Identified - Customers may be experiencing an issue where they are unable to log in, and some are receiving CloudFlare errors. BlackLine teams have identified the cause and are developing a fix for the issue.
Feb 3, 03:40 UTC
Investigating - Customers may be experiencing an issue where they are unable to login and some are receiving CloudFlare errors. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Feb 3, 03:16 UTC
Feb 2, 2025

No incidents reported.

Feb 1, 2025
Completed - The scheduled maintenance has been completed.
Feb 1, 17:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 16:00 UTC
Scheduled - Blackline will be performing upgrades in some Production environments. This is part of our continued commitment to ensuring our infrastructure performance, reliability and redundancy, and to providing you with the best possible service. During this upgrade some users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the upgrades are completed.
Jan 31, 22:59 UTC
Jan 31, 2025

No incidents reported.

Jan 30, 2025
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Jan 30, 17:18 UTC
Update - Customers may be experiencing intermittent slowness in file import processing and disconnections caused by latency issues. BlackLine teams have identified the cause and are continuing to deploy a fix for the problem.
Jan 30, 16:41 UTC
Identified - Customers may be experiencing intermittent slowness in file import processing and disconnections caused by latency issues. BlackLine teams have identified the cause and are developing a fix for the issue.
Jan 30, 14:16 UTC
Update - BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Jan 30, 13:59 UTC
Investigating - Customers may be experiencing intermittent slowness in file import processing and disconnections caused by latency issues. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jan 30, 12:27 UTC
Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025
Resolved - This incident has been resolved.
Jan 27, 16:01 UTC
Identified - Customers may be experiencing an issue where they are unable to access the AR cash application. BlackLine teams have identified the cause and are developing a fix for the issue.
Jan 27, 13:10 UTC
Investigating - Customers may be experiencing an issue where they are unable to access the AR cash application. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jan 27, 12:53 UTC
Jan 26, 2025
Completed - The scheduled maintenance has been completed.
Jan 26, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 24, 10:04 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2025-01-26 (2.88.0.3), release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jan 26, 05:00 UTC
Jan 25, 2025
Completed - The scheduled maintenance has been completed.
Jan 25, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 12:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 22, 22:50 UTC
Scheduled - BlackLine will deploy an upgrade for the AR Intelligence Multi Tenant application on [YYYY]-[Date] of the 1.6.13.0 release to Production environments.

There shouldn't be any downtime for our users.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jan 22, 22:49 UTC
Completed - The scheduled maintenance has been completed.
Jan 25, 11:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 21:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 2, 15:50 UTC
Scheduled - BlackLine's 2025-Jan Deployment (7.44.2) will be deployed to Production environments beginning at the following times:

UTC: Friday, January 24 at 9:00 pm

PT: Friday, January 24 at 5:00 pm

AEDT: Saturday, January 25 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jan 2, 16:00 UTC
Jan 24, 2025
Completed - Release activities have been completed.

Regards,
IC Apps Team

Jan 24, 03:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 01:00 UTC
Scheduled - Reason: Monthly Production Release for Intercompany applications.

Implementation window: Jan 23, 5 - 9 PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Jan 6, 13:44 UTC