Monitoring - After deploying a fix for import jobs, we are continuing to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Nov 17, 2025 - 07:24 UTC
Nov 17, 2025 - 07:24 UTC
Identified - A small subset of customers may be experiencing an issue where import jobs are not processed successfully with an encryption error. BlackLine teams have identified the cause and have developed a fix. BlackLine will deploy a rolling deployment of a patch that includes draining the services that support import jobs. We will deploy first to the Sandbox environments and then to Production environments.
Nov 16, 2025 - 22:48 UTC
Nov 16, 2025 - 22:48 UTC
About This Site
This status page provides visibility into the availability of BlackLine Sandbox and Production instances for all regions. For detailed information on these events, you can use the βScheduled Maintenanceβ tab. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.
To see an overview of our planned releases, updates, and maintenance for the year, please review our 2025 Release Calendar: https://www.blackline.com/assets/docs/uploads/2025-BlackLine-Release-Calendars.pdf
Times and dates that are not already posted to Trust BlackLine are subject to change.
Financial Close - Production
Operational
PROD US2
Operational
PROD NA3
Operational
PROD EU3
Operational
PROD AP1
Operational
Financial Close - Sandbox
Partial Outage
SB US2
Partial Outage
SB NA3
Operational
SB EU3
Operational
SB AP1
Operational
Invoice-to-Cash - Production
Operational
US
Operational
EU
Operational
AU
Operational
Invoice-to-Cash - Sandbox
Operational
US
Operational
EU
Operational
AU
Operational
Intercompany - Production
Operational
US
Operational
EU
Operational
Intercompany - Sandbox
Operational
US
Operational
EU
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Studio - Integrate (EU & APAC) Novβ25 Monthly Release. Nov 17, 2025 19:00-21:00 UTC
BlackLine will be performing a required maintenance for the Studio Integrate Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance window, customers accessing Studio Integrate features such as Manage Integrations, and Integration Dashboard may experience temporary or intermittent issues when attempting to access Manage Integrations and Integration Dashboard User Interface.
No other BlackLine services will be affected by this activity.
Posted on Nov 05, 2025 - 04:16 UTC
During this maintenance window, customers accessing Studio Integrate features such as Manage Integrations, and Integration Dashboard may experience temporary or intermittent issues when attempting to access Manage Integrations and Integration Dashboard User Interface.
No other BlackLine services will be affected by this activity.
Posted on Nov 05, 2025 - 04:16 UTC
Studio - Integrate (NA3) Novβ25 Monthly Release. Nov 17, 2025 23:00 - Nov 18, 2025 01:00 UTC
BlackLine will be performing a required maintenance for the Studio Integrate Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance window, customers accessing Studio Integrate features such as Manage Integrations, and Integration Dashboard may experience temporary or intermittent issues when attempting to access Manage Integrations and Integration Dashboard User Interface.
No other BlackLine services will be affected by this activity.
Posted on Nov 05, 2025 - 04:21 UTC
During this maintenance window, customers accessing Studio Integrate features such as Manage Integrations, and Integration Dashboard may experience temporary or intermittent issues when attempting to access Manage Integrations and Integration Dashboard User Interface.
No other BlackLine services will be affected by this activity.
Posted on Nov 05, 2025 - 04:21 UTC
Maintenance: December 13, 2025 Dec 13, 2025 16:00 - Dec 14, 2025 04:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:24 UTC
Jan 08, 2025 - 23:24 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:20 UTC
Jan 08, 2025 - 23:20 UTC
Scheduled -
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Aug 14, 2024 - 06:45 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Aug 14, 2024 - 06:45 UTC