In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 2025 - 15:01 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Mar 15, 2025 15:00 - Mar 16, 2025 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 2025 - 15:00 UTC
Scheduled - BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Mar 15, 2025 15:00 - Mar 16, 2025 03:00 UTC

About This Site

This status page provides visibility into the availability of BlackLine Sandbox and Production instances for all regions. For detailed information on these events, you can use the “Scheduled Maintenance” tab. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.

To see an overview of our planned releases, updates, and maintenance for the year, please review our 2025 Release Calendar: https://www.blackline.com/assets/docs/uploads/2025-BlackLine-Release-Calendars.pdf

Times and dates that are not already posted to Trust BlackLine are subject to change.

Financial Close - Production Under Maintenance
90 days ago
99.87 % uptime
Today
PROD US2 Operational
90 days ago
99.42 % uptime
Today
PROD EU1 Under Maintenance
90 days ago
100.0 % uptime
Today
PROD NA3 Under Maintenance
90 days ago
99.86 % uptime
Today
PROD US3 Operational
90 days ago
100.0 % uptime
Today
PROD EU3 Operational
90 days ago
99.93 % uptime
Today
PROD AP1 Under Maintenance
90 days ago
100.0 % uptime
Today
Financial Close - Sandbox Under Maintenance
90 days ago
99.82 % uptime
Today
SB US2 Under Maintenance
90 days ago
99.64 % uptime
Today
SB EU1 Under Maintenance
90 days ago
99.72 % uptime
Today
SB NA3 Under Maintenance
90 days ago
99.88 % uptime
Today
SB US3 Under Maintenance
90 days ago
99.93 % uptime
Today
SB EU3 Under Maintenance
90 days ago
99.88 % uptime
Today
SB AP1 Under Maintenance
90 days ago
99.88 % uptime
Today
Invoice-to-Cash - Production Operational
90 days ago
99.9 % uptime
Today
US Operational
90 days ago
99.91 % uptime
Today
EU Operational
90 days ago
99.81 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Invoice-to-Cash - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Intercompany - Production Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Intercompany - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Reason: Monthly Maintenance and Patching for Sandbox (Europe). BlackLine IFM will be performing maintenance in Sandbox (Europe) environments as part of our continued commitment to ensuring our infrastructure security and reliability. redundancy.

Implementation window: Mar 17, 09:00 - 13:00 PST (4 hours) [17:00 - 21:00 UTC]

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.
Feel free to forward this communication to your extended teams.

Regards,
IC Cloud Team

Posted on Mar 05, 2025 - 15:38 UTC
Reason: Monthly Maintenance and Patching for Production (US). BlackLine IFM will be performing maintenance in Production (US) environments as part of our continued commitment to ensuring our infrastructure security and reliability.

Implementation window: Mar 17, 20:30 - Mar 18, 00:30 PST (4 hours) [Mar 18, 04:30 - 08:30 UTC]

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.
Feel free to forward this communication to your extended teams.

Regards,
IC Cloud Team

Posted on Mar 05, 2025 - 15:44 UTC
BlackLine will apply a patch for the 2025-Mar Deployment to Sandbox environments beginning at the following times:

UTC: Tuesday, 18 March at 6:00 pm

PT: Tuesday, 18 March at 3:30 pm

AEDT: Wednesday, 19 March at 5:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Mar 14, 2025 - 18:58 UTC
Reason: Monthly Production Release for Intercompany applications.

Implementation window: Mar 20, 5 - 10 PM PST

Impact: Screens and processes might not be available during the implementation window.

**Note: We are introducing a new navigation as part of this release. This update replaces traditional tabs with dropdowns, ensuring improved accessibility and ease of navigation. Users can now effortlessly switch between modules, enhancing workflow efficiency and overall usability.**

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Mar 04, 2025 - 14:12 UTC
BlackLine Maintenance: 20th, March, 2025 Mar 21, 2025 01:00-03:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions to their single sign-on experience.

Times are subject to change but will be updated before and after maintenance.

Posted on Mar 14, 2025 - 15:38 UTC
BlackLine FCM: 2025-Mar Deployment (7.45.1) Mar 21, 2025 20:00 - Mar 22, 2025 10:30 UTC
BlackLine's 2025-Mar Deployment (7.45.1) will be deployed to Production environments beginning at the following times:

UTC: Friday, March 21 at 8:00 pm

PT: Friday, March 21 at 5:00 pm

AEDT: Saturday, March 22 at 7:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 15, 2025 - 01:17 UTC
BlackLine FCM: 2025-Apr Deployment (7.45.2) Apr 4, 2025 19:00 - Apr 5, 2025 11:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 10, 2025 - 10:07 UTC
Scheduled - BlackLine's 2025-Apr Deployment (7.45.2) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 4 April at 7:00 pm

PT: Friday, 4 April at 3:30 pm

AEDT: Saturday, 5 April at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jan 15, 2025 - 01:21 UTC
Maintenance: Apr 12, 2025 Apr 12, 2025 15:00 - Apr 13, 2025 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:29 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:27 UTC
BlackLine FCM: 2025-Apr Deployment (7.45.2) Apr 18, 2025 21:00 - Apr 19, 2025 11:30 UTC
BlackLine's 2025-Apr Deployment (7.45.2) will be deployed to Production environments beginning at the following times:

UTC: Friday, April 18 at 9:00 pm

PT: Friday, April 18 at 5:00 pm

AEDT: Saturday, April 19 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 15, 2025 - 01:22 UTC
BlackLine FCM: 2025-May Release (7.46.0) May 2, 2025 19:00 - May 3, 2025 11:30 UTC
BlackLine's 2025-May Release (7.46.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 2 May at 7:00 pm

PT: Friday, 2 May at 3:30 pm

AEDT: Saturday, 3 May at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:02 UTC
BlackLine FCM: 2025-May Release (7.46.0) May 16, 2025 21:00 - May 17, 2025 11:30 UTC
BlackLine's 2025-May Release (7.46.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, May 16 at 9:00 pm

PT: Friday, May 16 at 5:00 pm

AEDT: Saturday, May 17 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:20 UTC
Maintenance: May 17, 2025 May 17, 2025 15:00 - May 18, 2025 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:17 UTC
BlackLine FCM: 2025-June Deployment (7.46.1) May 30, 2025 19:00 - May 31, 2025 11:30 UTC
BlackLine's 2025-June Deployment (7.46.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 30 May at 7:00 pm

PT: Friday, 30 May at 3:30 pm

AEDT: Saturday, 31 May at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:25 UTC
BlackLine FCM: 2025-June Deployment (7.46.1) Jun 13, 2025 21:00 - Jun 14, 2025 11:30 UTC
BlackLine's 2025-June Deployment (7.46.1) will be deployed to Production environments beginning at the following times:

UTC: Friday, June 13 at 9:00 pm

PT: Friday, June 13 at 5:00 pm

AEDT: Saturday, June 14 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:28 UTC
Maintenance: June 21, 2025 Jun 21, 2025 15:00 - Jun 22, 2025 03:00 UTC
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:27 UTC
BlackLine FCM: 2025-July Deployment (7.46.2) Jul 11, 2025 19:00 - Jul 12, 2025 11:30 UTC
BlackLine's 2025-July Deployment (7.46.2) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 11 July at 7:00 pm

PT: Friday, 11 July at 3:30 pm

AEDT: Saturday, 12 July at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:32 UTC
Maintenance: July 19, 2025 Jul 19, 2025 15:00 - Jul 20, 2025 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:19 UTC
BlackLine FCM: 2025-July Deployment (7.46.2) Jul 25, 2025 21:00 - Jul 26, 2025 11:30 UTC
BlackLine's 2025-July Deployment (7.46.2) will be deployed to Production environments beginning at the following times:

UTC: Friday, July 25 at 9:00 pm

PT: Friday, July 25 at 5:00 pm

AEDT: Saturday, July 26 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:34 UTC
BlackLine FCM: 2025-Aug Release (7.47.0) Aug 8, 2025 19:00 - Aug 9, 2025 11:30 UTC
BlackLine's 2025-Aug Release (7.47.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 8 August at 7:00 pm

PT: Friday, 8 August at 3:30 pm

AEDT: Saturday, 9 August at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:37 UTC
Maintenance: August 16 2025 Aug 16, 2025 15:00 - Aug 17, 2025 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:26 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:29 UTC
BlackLine FCM: 2025-Aug Release (7.47.0) Aug 22, 2025 21:00 - Aug 23, 2025 11:30 UTC
BlackLine's 2025-Aug Release (7.47.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, August 22 at 9:00 pm

PT: Friday, August 22 at 5:00 pm

AEDT: Saturday, August 23 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:39 UTC
BlackLine FCM: 2025-Sep Deployment (7.47.1) Sep 5, 2025 19:00 - Sep 6, 2025 11:30 UTC
BlackLine's 2025-Sep Deployment (7.47.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 5 September at 7:00 pm

PT: Friday, 5 September at 3:30 pm

AEDT: Saturday, 6 September at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:41 UTC
Maintenance: September 13, 2025 Sep 13, 2025 15:00 - Sep 14, 2025 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:22 UTC
BlackLine FCM: 2025-Sep Deployment (7.47.1) Sep 19, 2025 21:00 - Sep 20, 2025 11:30 UTC
BlackLine's 2025-Sep Deployment (7.47.1) will be deployed to Production environments beginning at the following times:

UTC: Friday, September 19 at 9:00 pm

PT: Friday, September 19 at 5:00 pm

AEDT: Saturday, September 20 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:44 UTC
BlackLine FCM: 2025-Oct Deployment (7.47.2) Oct 3, 2025 19:00 - Oct 4, 2025 11:30 UTC
BlackLine's 2025-Oct Deployment (7.47.2) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 3 October at 7:00 pm

PT: Friday, 3 October at 3:30 pm

AEDT: Saturday, 4 October at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:47 UTC
BlackLine FCM: 2025-Oct Deployment (7.47.2) Oct 17, 2025 21:00 - Oct 18, 2025 11:30 UTC
BlackLine's 2025-Oct Deployment (7.47.2) will be deployed to Production environments beginning at the following times:

UTC: Friday, October 17 at 9:00 pm

PT: Friday, October 17 at 5:00 pm

AEDT: Saturday, October 18 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Mar 07, 2025 - 22:24 UTC
Maintenance: October 25, 2025 Oct 25, 2025 15:00 - Oct 26, 2025 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:24 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:35 UTC
BlackLine FCM: 2025-Nov Release (7.48.0) Oct 31, 2025 19:00 - Nov 1, 2025 11:30 UTC
BlackLine's 2025-Nov Release (7.48.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 31 October at 7:00 pm

PT: Friday, 31 October at 3:30 pm

AEDT: Saturday, 1 November at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:51 UTC
Maintenance: November 8, 2025 Nov 8, 2025 16:00 - Nov 9, 2025 04:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:19 UTC
BlackLine FCM: 2025-Nov Release (7.48.0) Nov 14, 2025 21:00 - Nov 15, 2025 11:30 UTC
BlackLine's 2025-Nov Release (7.48.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, November 14 at 9:00 pm

PT: Friday, November 14 at 5:00 pm

AEDT: Saturday, November 15 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:53 UTC
Maintenance: December 13, 2025 Dec 13, 2025 16:00 - Dec 14, 2025 04:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:24 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:20 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:45 UTC
Web Requests
Fetching
Response Time
Fetching
Past Incidents
Mar 15, 2025
Completed - The scheduled maintenance has been completed.
Mar 15, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 11:00 UTC
Scheduled - BlackLine will deploy an upgrade for the BlackLine AR -AI&ML Invoice Payment Forecast Module Platform Upgrade: 2025-March-13 Release (1.0.0.0) release to Sandbox and Production environments.

Users will not experience service interruptions while the application is being deployed

Product release notes are not being published for this release specifically.

Mar 7, 15:52 UTC
Mar 14, 2025
Completed - The scheduled maintenance has been completed.
Mar 14, 18:05 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 14, 18:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 04:30 UTC
Scheduled - Reason: Monthly Maintenance and Patching for Sandbox (US). BlackLine IFM will be performing maintenance in Sandbox (US) environments as part of our continued commitment to ensuring our infrastructure security and reliability.

Implementation window: Mar 13, 20:30 - Mar 14, 00:30 PST (4 hours) [Mar 14, 04:30 - 08:30 UTC]

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.
Feel free to forward this communication to your extended teams.

Mar 5, 15:28 UTC
Completed - The scheduled maintenance has been completed.
Mar 14, 02:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 01:00 UTC
Scheduled - BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions to their single sign-on experience.

Times are subject to change but will be updated before and after maintenance.

Mar 10, 22:55 UTC
Mar 13, 2025
Completed - The scheduled maintenance has been completed.
Mar 13, 22:05 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 13, 21:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 17:00 UTC
Scheduled - Reason: Monthly Maintenance and Patching for Sandbox (Europe). BlackLine IFM will be performing maintenance in Sandbox (Europe) environments as part of our continued commitment to ensuring our infrastructure security and reliability.

Implementation window: Mar 13, 09:00 - 13:00 PST (4 hours) [17:00 - 21:00 UTC]

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if there are any major concerns about this activity.
Feel free to forward this communication to your extended teams.

Regards,
IC Cloud Team

Mar 5, 15:20 UTC
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Mar 13, 04:56 UTC
Update - Customers may be experiencing an issue with Excel Imports. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Mar 13, 04:13 UTC
Investigating - Customers may be experiencing an issue where unable to upload Excel Journal Files. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Mar 13, 02:38 UTC
Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025
Completed - The scheduled maintenance has been completed.
Mar 9, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 05:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 7, 12:54 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 6, 05:28 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation MultiTenant platform for the 2025-March-09, 2.91.0.0 release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Mar 6, 05:28 UTC
Mar 8, 2025
Completed - The scheduled maintenance has been completed.
Mar 8, 09:03 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 7, 21:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 19:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 10, 10:05 UTC
Scheduled - BlackLine's 2025-Mar Deployment (7.45.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 7 March at 7:00 pm

PT: Friday, 7 March at 3:30 pm

AEDT: Saturday, 8 March at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jan 15, 01:16 UTC
Mar 7, 2025
Completed - The scheduled maintenance has been completed.
Mar 7, 21:07 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 7, 21:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 13:30 UTC
Scheduled - Blackline will be performing maintenance in Production and Sandbox environment as part of our continued commitment to ensuring our infrastructure reliability and redundancy

During this maintenance, users may experience intermittent service interruptions with existing sessions. Authentication, authorization and reporting services could be affected.

Mar 7, 13:11 UTC
Completed - The scheduled maintenance has been completed.
Mar 7, 04:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 01:00 UTC
Scheduled - Reason: Monthly Sandbox Release for Intercompany applications.

Implementation window: Mar 6, 5 - 10 PM PST

Impact: Screens and processes might not be available during the implementation window.

**Note: We are introducing a new navigation as part of this release. This update replaces traditional tabs with dropdowns, ensuring improved accessibility and ease of navigation. Users can now effortlessly switch between modules, enhancing workflow efficiency and overall usability.**

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Feb 27, 21:20 UTC
Mar 6, 2025
Completed - The scheduled maintenance has been completed.
Mar 6, 20:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 16:00 UTC
Scheduled - Reason: Monthly Sandbox Release for Intercompany applications.

Implementation window: Mar 6, 6 - 11PM CEST

Impact: Screens and processes might not be available during the implementation window.

**Note: We are introducing a new navigation as part of this release. This update replaces traditional tabs with dropdowns, ensuring improved accessibility and ease of navigation. Users can now effortlessly switch between modules, enhancing workflow efficiency and overall usability.**

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Feb 27, 21:20 UTC
Mar 5, 2025

No incidents reported.

Mar 4, 2025
Resolved - This incident has been resolved.
Mar 4, 13:10 UTC
Monitoring - BlackLine has deployed a fix for the issue where the import jobs were impacted in the US2 environment. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Mar 4, 12:56 UTC
Update - BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Mar 4, 11:03 UTC
Investigating - Customers may be experiencing an issue where the import jobs have been impacted in the US2 environment. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Mar 4, 10:11 UTC
Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.