All Systems Operational

About This Site

This status page provides visibility into the availability of BlackLine Sandbox and Production instances for all regions. For detailed information on these events, you can use the โ€œScheduled Maintenanceโ€ tab. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.

To see an overview of our planned releases, updates, and maintenance for the year, please review our 2026 Release Calendar: https://www.blackline.com/assets/docs/uploads/blackline-release-calendars-2026.pdf

Times and dates that are not already posted to Trust BlackLine are subject to change.

Financial Close - Production Operational
90 days ago
99.93 % uptime
Today
PROD US2 Operational
90 days ago
100.0 % uptime
Today
PROD NA3 Operational
90 days ago
99.73 % uptime
Today
PROD EU3 Operational
90 days ago
99.97 % uptime
Today
PROD AP1 Operational
90 days ago
99.97 % uptime
Today
PROD ME2 Operational
90 days ago
99.99 % uptime
Today
Financial Close - Sandbox Operational
90 days ago
99.92 % uptime
Today
SB US2 Operational
90 days ago
99.99 % uptime
Today
SB NA3 Operational
90 days ago
99.73 % uptime
Today
SB EU3 Operational
90 days ago
99.97 % uptime
Today
SB AP1 Operational
90 days ago
99.97 % uptime
Today
SB ME2 Operational
90 days ago
99.97 % uptime
Today
Invoice-to-Cash - Production Operational
90 days ago
99.92 % uptime
Today
US Operational
90 days ago
99.92 % uptime
Today
EU Operational
90 days ago
99.92 % uptime
Today
AU Operational
90 days ago
99.92 % uptime
Today
ME Operational
90 days ago
99.92 % uptime
Today
Invoice-to-Cash - Sandbox Operational
90 days ago
99.92 % uptime
Today
US Operational
90 days ago
99.92 % uptime
Today
EU Operational
90 days ago
99.92 % uptime
Today
AU Operational
90 days ago
99.92 % uptime
Today
ME Operational
90 days ago
99.92 % uptime
Today
Intercompany - Production Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
ME Operational
90 days ago
100.0 % uptime
Today
Intercompany - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
ME Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

BlackLine AR Multi Tenant Platform Upgrade: 2026/09/06 Release (3.29.0.2/3) Sep 6, 2026 06:00-18:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 04, 2026 - 10:43 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2026/09/06 Release (3.29.0.2/3) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Sep 03, 2026 - 09:26 UTC

Vault Maintenance - EU/APAC/ME Sep 8, 2026 21:00 - Sep 9, 2026 00:00 UTC

We are replacing regional Vault cluster certificates with new certificates that will renew automatically.

We do not expect any outage. If a Vault cluster in your region unexpectedly goes down, GKE and other services actively retrieving secrets from Vault would be unable to do so. Services operating on cached secrets would be unaffected.

Posted on Sep 02, 2026 - 21:30 UTC

Vault Maintenance - US Sep 10, 2026 00:00-01:00 UTC

We are replacing regional Vault cluster certificates with new certificates that will renew automatically.

We do not expect any outage. If a Vault cluster in your region unexpectedly goes down, GKE and other services actively retrieving secrets from Vault would be unable to do so. Services operating on cached secrets would be unaffected.

Posted on Sep 02, 2026 - 21:32 UTC

BlackLine FCM 2nd Sandbox Release(EU, APAC & KSA): 2026-Sep Deployment (7.51.1) Sep 15, 2026 18:00 - Sep 16, 2026 06:00 UTC

BlackLine's 2026-Sep Deployment (7.51.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Tuesday, 15 September at 6:00 pm

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Aug 26, 2026 - 18:21 UTC

BlackLine FCM 2nd Sandbox Release(NA3): 2026-Sep Deployment (7.51.1) Sep 16, 2026 00:00-12:00 UTC

BlackLine's 2026-Sep Deployment (7.51.1) will be deployed to Sandbox environments beginning at the following times:

Tuesday, 15 September at 5:00 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Aug 26, 2026 - 18:27 UTC

BlackLine Sandbox Maintenance: September 18, 2026 (EU, APAC, KSA) Sep 18, 2026 20:00 - Sep 19, 2026 08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 21, 2026 - 16:02 UTC
Scheduled - BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Dec 17, 2025 - 00:41 UTC

BlackLine FCM Production Release(EU, APAC & KSA): 2026-Sep Deployment (7.51.1) Sep 18, 2026 20:00 - Sep 19, 2026 12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 02, 2026 - 18:41 UTC
Scheduled - BlackLine's 2026-Sep Deployment (7.51.1) will be deployed to Production environments beginning at the following times:

UTC: Friday, Sep 18 at 8:00 pm

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jun 24, 2026 - 20:07 UTC

Intercompany Solutions - non-ICH - Prod Release (US) (7.51.1) Sep 19, 2026 00:00-05:00 UTC

Reason: Monthly Production Release for below Intercompany non-ICH applications.

1. ICNT
2. ICNTA

Implementation window: Sep 18, 5 - 10PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Sep 01, 2026 - 13:55 UTC

BlackLine Sandbox Maintenance: September 18, 2026 (US) Sep 19, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:39 UTC

BlackLine FCM Production Release(NA3): 2026-Sep Deployment (7.51.1) Sep 19, 2026 00:00-12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 03, 2026 - 20:04 UTC
Scheduled - BlackLine's 2026-Sep Deployment (7.51.1) will be deployed to Production environments beginning at the following times:

Friday, 18 Sep at 5:00 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jun 24, 2026 - 20:07 UTC

BlackLine FCM Sandbox Release(EU, APAC & KSA): 2026-Oct Release (7.52.0) Oct 2, 2026 18:00 - Oct 3, 2026 12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 02, 2026 - 18:41 UTC
Scheduled - BlackLine's 2026-Oct Release (7.52.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 2 Oct at 6:00 pm

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jun 24, 2026 - 19:48 UTC

BlackLine FCM Sandbox Release(NA3): 2026-Oct Release (7.52.0) Oct 2, 2026 22:30 - Oct 3, 2026 12:30 UTC

BlackLine's 2026-Oct Release (7.52.0) will be deployed to Sandbox environments beginning at the following times:

Friday, 2 Oct at 3:30 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jun 24, 2026 - 19:54 UTC

BlackLine FCM 2nd Sandbox Release(EU, APAC & KSA): 2026-Oct Release (7.52.0) Oct 13, 2026 18:00 - Oct 14, 2026 06:00 UTC

BlackLine's 2026-Oct Release (7.52.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Tuesday, 13 October at 6:00 pm

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Aug 26, 2026 - 18:40 UTC

BlackLine FCM 2nd Sandbox Release(NA3): 2026-Oct Release (7.52.0) Oct 14, 2026 00:00-12:00 UTC

BlackLine's 2026-Oct Release (7.52.0) will be deployed to Sandbox environments beginning at the following times:

Tuesday, 13 October at 5:00 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Aug 26, 2026 - 18:43 UTC

BlackLine FCM Production Release(EU, APAC & KSA): 2026-Oct Release (7.52.0) Oct 16, 2026 20:00 - Oct 17, 2026 12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 02, 2026 - 18:42 UTC
Scheduled - BlackLine's 2026-Oct Release (7.52.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, Oct 16 at 8:00 pm

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jun 24, 2026 - 20:21 UTC

BlackLine FCM Production Release(NA3): 2026-Oct Release (7.52.0) Oct 17, 2026 00:00-14:00 UTC

BlackLine's 2026-Oct Release (7.52.0) will be deployed to Production environments beginning at the following times:

Friday, 16 Oct at 5:00 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jun 24, 2026 - 20:22 UTC

BlackLine Production Maintenance: October 23, 2026 (EU, APAC, KSA) Oct 23, 2026 20:00 - Oct 24, 2026 08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 21, 2026 - 16:03 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Dec 17, 2025 - 00:11 UTC

BlackLine Production Maintenance: October 23, 2026 (US) Oct 24, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:12 UTC

BlackLine FCM Sandbox Release(EU, APAC & KSA): 2026-Nov Deployment (7.52.1) Oct 29, 2026 18:00 - Oct 30, 2026 12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 02, 2026 - 18:42 UTC
Scheduled - BlackLine's 2026-Nov Deployment (7.52.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Thursday, 29 Oct at 6:00 pm

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Aug 03, 2026 - 18:33 UTC

BlackLine FCM Sandbox Release(NA3): 2026-Nov Deployment (7.52.1) Oct 29, 2026 22:30 - Oct 30, 2026 12:30 UTC

BlackLine's 2026-Nov Deployment (7.52.1) will be deployed to Sandbox environments beginning at the following times:

Thursday, 29 Oct at 3:30 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Aug 03, 2026 - 18:38 UTC

BlackLine FCM 2nd Sandbox Release(EU, APAC & KSA): 2026-Nov Deployment (7.52.1) Nov 10, 2026 19:00 - Nov 11, 2026 07:00 UTC

BlackLine's 2026-Nov Deployment (7.52.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Tuesday, 10 November at 7:00 pm

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Aug 26, 2026 - 18:49 UTC

BlackLine FCM 2nd Sandbox Release(NA3): 2026-Nov Deployment (7.52.1) Nov 11, 2026 01:00-13:00 UTC

BlackLine's 2026-Nov Deployment (7.52.1) will be deployed to Sandbox environments beginning at the following times:

Tuesday, 10 November at 5:00 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Aug 26, 2026 - 18:56 UTC

BlackLine Sandbox Maintenance: November 13, 2026 (EU, APAC, KSA) Nov 13, 2026 21:00 - Nov 14, 2026 09:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 21, 2026 - 16:03 UTC
Scheduled - BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Dec 17, 2025 - 01:08 UTC

BlackLine FCM Production Release(EU, APAC & KSA): 2026-Nov Deployment (7.52.1) Nov 13, 2026 21:00 - Nov 14, 2026 13:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 02, 2026 - 18:43 UTC
Scheduled - BlackLine's 2026-Nov Deployment (7.52.1) will be deployed to Production environments beginning at the following times:

UTC: Friday, Nov 13 at 9:00 pm

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Aug 03, 2026 - 18:47 UTC

BlackLine FCM Production Release(NA3): 2026-Nov Deployment (7.52.1) Nov 14, 2026 01:00-15:00 UTC

BlackLine's 2026-Nov Deployment (7.52.1) will be deployed to Production environments beginning at the following times:

Friday, 13 Nov at 5:00 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Aug 03, 2026 - 18:52 UTC

BlackLine Sandbox Maintenance: November 13, 2026 (US) Nov 14, 2026 01:00-13:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 01:01 UTC

BlackLine Production Maintenance: December 18, 2026 (EU, APAC, KSA) Dec 18, 2026 20:00 - Dec 19, 2026 08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 21, 2026 - 16:03 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Dec 17, 2025 - 00:13 UTC

BlackLine Production Maintenance: December 18, 2026 (US) Dec 19, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:13 UTC

Sep 5, 2026

Completed - The scheduled maintenance has been completed.
Sep 5, 06:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 18:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 2, 18:39 UTC
Scheduled - BlackLine's 2026-Sep Deployment (7.51.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 4 Sep at 6:00 pm

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jun 24, 19:41 UTC
Completed - The scheduled maintenance has been completed.
Sep 5, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 22:30 UTC
Scheduled - BlackLine's 2026-Sep Deployment (7.51.1) will be deployed to Sandbox environments beginning at the following times:

Friday, 4 Sep at 3:30 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jun 24, 19:41 UTC
Completed - Release activities have been completed.

Regards,
IC Apps Team

Sep 5, 00:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 22:30 UTC
Scheduled - Reason: Monthly Sandbox Release for below Intercompany non-ICH applications.

1. ICNT
2. ICNTA

Implementation window: Sep 4, 3.30 - 8.30PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Sep 1, 13:53 UTC

Sep 4, 2026

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

Completed - The scheduled maintenance has been completed.
Aug 29, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 01:00 UTC
Scheduled - We will be performing a routine, zero-downtime maintenance to update the 2-way SSL certificates for our Data Relay services. This standard security procedure ensures the continued safety, reliability, and secure connectivity of your data transmissions.
Aug 24, 14:50 UTC

Aug 28, 2026

Completed - The scheduled maintenance has been completed.
Aug 28, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 21:00 UTC
Scheduled - We will be performing a routine, zero-downtime maintenance on August 28 to update the 2-way SSL certificates for our Data Relay services. This standard security procedure ensures the continued safety, reliability, and secure connectivity of your data transmissions.
Aug 24, 14:48 UTC

Aug 27, 2026

No incidents reported.

Aug 26, 2026

Resolved - The release has been completed.
Aug 26, 19:15 UTC
Update - We are continuing to work on a fix for this issue.
Aug 26, 18:15 UTC
Update - We are continuing to work on a fix for this issue.
Aug 26, 18:13 UTC
Identified - Degraded Performance - Sandbox EU During this maintenance, Sandbox may experience periods of degraded performance or brief interruptions. Production environments are not affected and remain fully operational. We will post an update once the alignment is complete. The release is currently in progress. We will provide more information as needed.
Aug 26, 18:12 UTC
Resolved - Release has been completed.

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Aug 26, 18:09 UTC
Update - The release has been completed.
Aug 26, 14:09 UTC
Investigating - Degraded Performance - Sandbox US

During this maintenance, Sandbox may experience periods of degraded performance or brief interruptions. Production environments are not affected and remain fully operational. We will post an update once the alignment is complete.

The release is currently in progress. We will provide more information as needed.

Aug 26, 13:30 UTC

Aug 25, 2026

Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Aug 25, 22:17 UTC
Monitoring - Our engineering teams have implemented the necessary updates to restore functionality. The services that are affecting matching data source imports, document uploads and downloads, and Excel-based journal creation across our NA3, EU, and AP1 regions now stable. We will continue to monitor and confirm when resolved
Aug 25, 19:51 UTC
Identified - We are currently experiencing an interruption affecting matching data source imports, document uploads and downloads, and Excel-based journal creation across our NA3, EU, and AP1 regions. Our engineering teams have identified the underlying configuration issue and are actively implementing the necessary updates to restore functionality.
Aug 25, 19:20 UTC
Investigating - Customers may be experiencing an issue with interruption of document upload, download, and imports . BlackLine teams are investigating the issue. Our engineering teams are actively investigating the situation to restore full functionality. We will provide regular updates on this page until the issue is resolved.
Aug 25, 18:50 UTC

Aug 24, 2026

Resolved - Our engineering teams have identified the necessary configuration adjustment and successfully implemented it across the following production environments NA3, EU3, and AP1. Services have now returned to normal operations.
Aug 24, 21:13 UTC
Identified - Our engineering teams have developed a resolution for the audit trail filter behavior, which has already been successfully applied to all NA3 instances.

The fix for our AP1 and EU3 instances is scheduled for deployment at approximately 1:00 PM PDT.

Overall platform accessibility will remain completely uninterrupted for all users during this process. However, because the deployment specifically targets the audit trail page, this specific feature may be temporarily unavailable while the update is being completed.

Aug 24, 09:16 UTC
Investigating - Following our latest production release, customers may experience an issue where the audit trail change date filter displays an unexpected default value. This behavior has the potential to temporarily impact export functionality for those affected.

Our dedicated engineering teams are actively investigating this matter to ensure a swift resolution and maintain the high performance you expect from our platform. We are fully committed to resolving this quickly and will continue to provide regular updates on this page until full functionality is restored.

Aug 24, 08:24 UTC
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Aug 24, 14:19 UTC
Monitoring - Subset of clients on SBEU3 and EU3 environments may experience possible slowness.
We will continue to provide updates as the environments stabilize.

Aug 24, 12:56 UTC
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Aug 24, 05:13 UTC
Monitoring - BlackLine has detected an issue with Job Scheduling and implemented a fix. Some customers may see jobs in Deferred Status for a short period of time; this will be corrected without further action on your part.

All other functionality is unaffected.

Aug 24, 00:52 UTC

Aug 23, 2026

Completed - The scheduled maintenance has been completed.
Aug 23, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 15:30 UTC
Scheduled - Rollback FA-Inbound Preprocess Function app to version 3.27.0.0 - AU AR-MT-Sandbox and AR-MT-Production

No impact on customer workflows. The customer can keep on using the application without experiencing any issues.

Aug 23, 15:18 UTC
Completed - The scheduled maintenance has been completed.
Aug 23, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 05:00 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2026-August-23rd Release (3.28.0.3) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Aug 20, 10:56 UTC

Aug 22, 2026

Completed - The scheduled maintenance has been completed.
Aug 22, 05:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 00:00 UTC
Scheduled - BlackLine's 2026-Aug Release(7.51.0) will be deployed to Production environments beginning at the following times:

Friday, 21 Aug at 5:00 PM PDT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Apr 13, 19:32 UTC
Completed - The scheduled maintenance has been completed.
Aug 22, 05:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 20:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 11, 20:42 UTC
Scheduled - BlackLine's 2026-Aug Release (7.51.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, Aug 21 at 8:00 pm

AEST: Saturday, Aug 22 at 6:00 am

For EU3 and APAC environments, please see UTC or AEST times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Apr 13, 19:27 UTC
Completed - The scheduled maintenance has been completed.
Aug 22, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 00:00 UTC
Scheduled - Reason: Monthly Production Release for below Intercompany non-ICH applications.

1. ICNT
2. ICNTA

Implementation window: Aug 21, 5 - 10PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Aug 3, 17:43 UTC
Completed - The scheduled maintenance has been completed.
Aug 22, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 01:00 UTC
Scheduled - This maintenance is for the renewal of expiring Sandbox Data Relay 2-way SSL certificates for the US region. This is a necessary update to ensure continued secure communication.
Aug 21, 04:21 UTC