BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Sep 27, 2025 - 01:13 UTC
Update
Proudction EU3 and AP1 have been remediated. Work to commence on US Production environments.
Posted Sep 26, 2025 - 23:12 UTC
Update
Sandbox US2 and NA3 have been remediated. Work commencing on the remaining environments.
Posted Sep 26, 2025 - 22:23 UTC
Update
Sandbox AP1 and EU3 have been remediated. Work commencing on the US2 and NA3 Sandbox environments.
Posted Sep 26, 2025 - 21:52 UTC
Update
BlackLine teams are continuing to work on deploying a fix for the identified issue.
Posted Sep 26, 2025 - 20:51 UTC
Identified
Customers may experience an issue where they are unable to save supporting items when using a non-US date format. US2 datacenter customers may need to log in after code deployment. BlackLine teams have identified the cause and are working to deploy a fix for the issue.
Posted Sep 26, 2025 - 18:30 UTC
This incident affected: Financial Close - Production (PROD US2, PROD NA3, PROD EU3, PROD AP1) and Financial Close - Sandbox (SB US2, SB NA3, SB EU3, SB AP1).
