Database issue - FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Mar 17, 2023 - 02:57 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 17, 2023 - 02:56 UTC

Identified

Customers may be experiencing an issue with login due to a database issue. BlackLine teams have identified the cause and are developing a fix for the issue.
Posted Mar 17, 2023 - 02:25 UTC

Update

We are continuing to investigate this issue.
Posted Mar 17, 2023 - 02:18 UTC

Investigating

Customers may be experiencing an issue with login due to a database issue. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Mar 17, 2023 - 01:38 UTC
This incident affected: Financial Close - Production (PROD US2).
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