BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Sep 28, 2023 - 16:02 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 23, 2023 - 21:27 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 23, 2023 - 11:27 UTC
Monitoring
BlackLine has deployed a fix for the FCM issue. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Posted Sep 23, 2023 - 05:47 UTC
Update
We are continuing to investigate this issue.
Posted Sep 23, 2023 - 03:14 UTC
Investigating
Customers may be experiencing an issue where some services and features of FCM may not work as expected. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Sep 23, 2023 - 03:13 UTC
This incident affected: Financial Close - Production (PROD US2).