Account Reconciliation and Matching Grids Performance - FCM

Incident Report for BlackLine

Resolved

This incident has been resolved.

Posted Apr 04, 2025 - 13:48 UTC

Monitoring

BlackLine has implemented a fix to address the issue where account reconciliation and matching grids were loading slowly or experiencing timeouts. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

Posted Apr 04, 2025 - 09:24 UTC

Update

BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.

Posted Apr 04, 2025 - 08:11 UTC

Investigating

Customers may be experiencing an issue where Account Reconciliation and Matching Grids are loading slowly or might Timeout. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Posted Apr 04, 2025 - 06:19 UTC

This incident affected: Financial Close - Sandbox (SB US2).