Scheduled DMP jobs not processing - FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational, and we apologize for any inconvenience this issue may have caused.

Posted May 29, 2023 - 03:28 UTC

Monitoring

BlackLine has deployed a fix for DMP Scheduler service. You should be able to resume normal activities. We will continue monitoring the situation to ensure no additional issues. We will confirm when the service is fully operational.

Posted May 29, 2023 - 02:52 UTC

Update

We are continuing to investigate this issue.

Posted May 29, 2023 - 02:50 UTC

Investigating

Customers may be experiencing an issue where Scheduled DMP jobs are not processing. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Posted May 29, 2023 - 02:34 UTC

This incident affected: Financial Close - Production (PROD EU3).