Few clients might experience issue with report completion - FCM

Incident Report for BlackLine

Resolved

Hello,

The issue that was causing delays and errors with the reporting system has now been fixed.

If you had a report that was stuck in "pending," please manually rerun it now to get the latest results.

We apologize for the disruption. If you have any further trouble, please let our support team know.

Thanks,

Posted Feb 25, 2026 - 18:19 UTC

Update

We are continuing to investigate this issue.

Posted Feb 25, 2026 - 15:51 UTC

Investigating

Customers may be experiencing an issue where reports takes longer to run or may get stuck in error status . BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Posted Feb 25, 2026 - 15:48 UTC

This incident affected: Financial Close - Sandbox (SB NA3) and Financial Close - Production (PROD NA3).