Delay in DAI Processing - FCM

Incident Report for BlackLine

Resolved

This incident has been resolved.
Posted Jul 21, 2025 - 08:55 UTC

Monitoring

BlackLine has proactively addressed the issue that caused delays in DAI job processing between 08:00 PM and 11:50 PM PDT, which may have impacted both sandbox and production environments. Impacted jobs are set to run at their next scheduled time. If you prefer not to wait, you may update the schedule to trigger an earlier run.
The system is now fully operational, and we’ll continue to monitor to ensure ongoing stability.
Posted Jul 21, 2025 - 07:38 UTC
This incident affected: Financial Close - Sandbox (SB NA3) and Financial Close - Production (PROD NA3).
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