BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Sep 29, 2024 - 04:24 UTC
Identified
Customers should experience full functionality with the single exception of a Journal Extract issue. This only affects a very small number of customers, and the resolution process is underway. All other work is complete. We appreciate your patience.
Posted Sep 29, 2024 - 02:25 UTC
Update
BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Posted Sep 28, 2024 - 17:18 UTC
Investigating
Customers may experience intermittent service interruptions while the applications are being updated. At the transition of services, users with active sessions will be redirected to the login page. We will provide regular updates on this page until the issue is resolved
Posted Sep 28, 2024 - 11:49 UTC
This incident affected: Financial Close - Sandbox (SB US2, SB EU1, SB NA3, SB US3, SB EU3, SB AP1).