BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Mar 09, 2023 - 18:15 UTC
Update
We continue to work on the issue. US2 Production and Sandbox services have been restored.
Posted Mar 09, 2023 - 17:25 UTC
Identified
Customers may be experiencing an issue where Connectivity Center is not displaying. BlackLine teams have identified the cause and are developing a fix for the issue.
Posted Mar 09, 2023 - 15:42 UTC
Update
We are continuing to investigate this issue.
Posted Mar 09, 2023 - 15:39 UTC
Update
We are continuing to investigate this issue and impact is to all US datacenters.
Posted Mar 09, 2023 - 14:28 UTC
Investigating
Customers may be experiencing an issue where Connectivity Center is not displaying in Google Cloud (NA3) Production and Sandbox environments. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Mar 09, 2023 - 14:19 UTC
This incident affected: Financial Close - Production (PROD US2, PROD NA3) and Financial Close - Sandbox (SB US2, SB NA3).