502 Error importing journal from Excel - FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the Import from Journal service is fully operational, and we apologize for any inconvenience this issue may have caused.

Posted May 30, 2023 - 20:23 UTC

Investigating

Customers may be experiencing a 502 error when importing journal from Excel. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Posted May 29, 2023 - 03:31 UTC

This incident affected: Financial Close - Sandbox (SB US3, SB EU3) and Financial Close - Production (PROD EU3).