Multiple NA3 clients experiencing performance issue - FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted May 31, 2023 - 20:21 UTC

Identified

Customers may be experiencing an issue where users are unable to load or download reports. BlackLine teams have identified the cause and are developing a fix for the issue.
Posted May 31, 2023 - 19:53 UTC

Investigating

Customers may be experiencing an issue where users are unable to load or download reports. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted May 31, 2023 - 19:31 UTC
This incident affected: Financial Close - Production (PROD NA3).