BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Nov 11, 2025 - 17:40 UTC
Identified
Customers may be experiencing an issue while creating and running import definitions in the SandBox environment. BlackLine teams have identified the cause and are working to deploy a fix.
Posted Nov 11, 2025 - 17:39 UTC
Update
BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Posted Nov 11, 2025 - 16:34 UTC
Investigating
Customers may be experiencing an issue while creating and running import definitions on SandBox environment. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Nov 11, 2025 - 13:14 UTC
This incident affected: Financial Close - Sandbox (SB NA3).
