BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Mar 24, 2026 - 20:10 UTC
Monitoring
BlackLine has identified the issue affecting SFTP and implemented a fix. Customers should be able to use SFTP normally going forward. We are in the process of addressing any files uploaded during the affected period. BlackLine will continue to monitor this situation.
Posted Mar 24, 2026 - 18:45 UTC
Update
We are continuing to investigate this issue.
Posted Mar 24, 2026 - 18:43 UTC
Update
We are continuing to investigate this issue.
Posted Mar 24, 2026 - 18:05 UTC
Investigating
Customers may be experiencing an issue where SFTP functionality may be affected. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Mar 24, 2026 - 17:50 UTC
This incident affected: Financial Close - Sandbox (SB NA3) and Financial Close - Production (PROD NA3).
