FTP Automation files not getting uploaded - FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational for FTP Automation service for Production and Sandbox environments, we apologize for any inconvenience this issue may have caused.

Posted Apr 29, 2026 - 19:47 UTC

Update

We are continuing to work on a fix for this issue.

Posted Apr 29, 2026 - 19:00 UTC

Identified

Studio customers may be experiencing an issue where FTP Automation files have not been getting uploaded. BlackLine teams have identified the cause and are developing a fix for the issue.

Posted Apr 29, 2026 - 17:06 UTC

This incident affected: Financial Close - Sandbox (SB NA3) and Financial Close - Production (PROD NA3).