Customers facing access issues - AR Cash - Multi Tenant Platform

Incident Report for BlackLine

Resolved

This incident has been resolved.

Posted 2 months ago. Jan 27, 2025 - 16:01 UTC

Identified

Customers may be experiencing an issue where they are unable to access the AR cash application. BlackLine teams have identified the cause and are developing a fix for the issue.

Posted 2 months ago. Jan 27, 2025 - 13:10 UTC

Investigating

Customers may be experiencing an issue where they are unable to access the AR cash application. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Posted 2 months ago. Jan 27, 2025 - 12:53 UTC

This incident affected: Invoice-to-Cash - Sandbox (US, EU, AU) and Invoice-to-Cash - Production (US, EU, AU).