FTP Access Issues - Access Denied - FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Jun 01, 2023 - 19:23 UTC

Identified

Customers may be experiencing an issue where attempting to access FTP returns access is denied. BlackLine teams have identified the cause and are working to deploy a fix for the issue.
Posted Jun 01, 2023 - 19:10 UTC

Investigating

Customers may be experiencing an issue where FTP access is returning access denied. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Jun 01, 2023 - 18:23 UTC
This incident affected: Financial Close - Production (PROD US2, PROD NA3).
← Current Status Powered by Atlassian Statuspage