Production and Sandbox instances unavailable-FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Posted Oct 01, 2023 - 10:11 UTC

Identified

Customers may be experiencing an issue where Production and Sandbox instances will be unavailable. BlackLine teams have identified the cause and are developing a fix for the issue.

Posted Oct 01, 2023 - 09:35 UTC

Update

We are continuing to investigate this issue.

Posted Oct 01, 2023 - 08:47 UTC

Investigating

Customers may be experiencing an issue where Production and Sandbox instances will be unavailable. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Posted Oct 01, 2023 - 08:46 UTC

This incident affected: Financial Close - Production (PROD EU1) and Financial Close - Sandbox (SB EU1).