Reporting Dashboard are not working for some customers - FCM
Incident Report for BlackLine
Resolved
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Mar 28, 2024 - 23:06 UTC
Investigating
BlackLine has confirmed that the service is fully operational in NA3 Sandbox, and we apologize for any inconvenience this issue may have caused. We continue to implement fixes to resolve problems in other environments.
Posted Mar 28, 2024 - 22:51 UTC
Update
BlackLine has confirmed that the service is fully operational in NA3 Production, and we apologize for any inconvenience this issue may have caused. We continue to implement fixes to resolve problems in other environments.
Posted Mar 28, 2024 - 22:08 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 28, 2024 - 21:02 UTC
Investigating
Customers may be experiencing an issue accessing the reporting dashboards. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Mar 28, 2024 - 19:29 UTC
This incident affected: Financial Close - Sandbox (SB NA3, SB EU3) and Financial Close - Production (PROD NA3, PROD EU3).