SSO Routing Incident - FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Posted Aug 06, 2025 - 14:21 UTC

Monitoring

BlackLine has deployed a fix for the SSO misrouting issue. You should be able to resume normal activities. We will continue to monitor the situation to ensure that no additional issues arise. We will confirm when the service is fully operational.

Posted Aug 06, 2025 - 14:00 UTC

Investigating

Customers may be experiencing an issue where multiple clients are encountering a SSO misrouting issue, resulting in users being redirected to the incorrect login page. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Posted Aug 06, 2025 - 13:13 UTC

This incident affected: Financial Close - Production (PROD NA3).