Performance degradation - FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Posted Sep 27, 2025 - 20:49 UTC

Monitoring

We identified an event that could potentially lead to performance degradation for only certain parts of the application, i.e., imports and DAI. We are continuing to monitor the situation to ensure there are no additional issues. We will confirm when the performance is back to the optimal level.

Posted Sep 27, 2025 - 17:08 UTC

This incident affected: Financial Close - Sandbox (SB NA3) and Financial Close - Production (PROD NA3).