503 Redirect error - NA3 Production - FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Oct 25, 2024 - 00:39 UTC

Monitoring

BlackLine has deployed a fix for an issue where a small number of customers were having trouble logging in or navigating the BlackLine application and receiving a 503 error. You should be able to resume normal activities. We will continue monitoring the situation to ensure no additional issues. We will confirm when the service is fully operational.
Posted Oct 23, 2024 - 19:19 UTC

Update

Customers may be experiencing a redirect issue when trying to log in. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Posted Oct 23, 2024 - 18:02 UTC

Investigating

Customers may be experiencing a redirect issue when trying to log in. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Posted Oct 23, 2024 - 14:16 UTC
This incident affected: Financial Close - Production (PROD NA3).