Possible Slowdown on NA3 Systems

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Posted Jan 31, 2026 - 08:41 UTC

Investigating

BlackLine has identified an event that will require resynchronizing clusters on the backend. Users may experience slightly slower-than-normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time, we do not anticipate any further issues.

Posted Jan 31, 2026 - 02:57 UTC

This incident affected: Financial Close - Sandbox (SB NA3) and Financial Close - Production (PROD NA3).