Issue with reporting endpoint - FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Posted Oct 21, 2025 - 19:55 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 21, 2025 - 15:15 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 21, 2025 - 14:27 UTC

Investigating

Customers may be experiencing an issue with reporting and dashboards where there might be intermittent 401 error while accessing reporting pages . BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Posted Oct 21, 2025 - 14:27 UTC

This incident affected: Financial Close - Production (PROD US2, PROD NA3, PROD EU3, PROD AP1) and Financial Close - Sandbox (SB US2, SB NA3, SB EU3, SB AP1).