BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Aug 04, 2026 - 11:58 UTC
Update
We have implemented the mitigation steps, we are continuing to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Posted Aug 04, 2026 - 09:47 UTC
Monitoring
BlackLine has updated and restarted services. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues.
Posted Aug 03, 2026 - 19:02 UTC
Identified
A subset of customers may be experiencing an issue where performance is degraded on the NA3 & SBNA3 (Production & Sandbox) applications. BlackLine teams are working to update and restart services. We will provide regular updates until the issue is resolved.
Posted Aug 03, 2026 - 17:35 UTC
This incident affected: Financial Close - Sandbox (SB NA3) and Financial Close - Production (PROD NA3).
