BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Sep 21, 2026 - 13:45 UTC
Update
We are continuing to monitor for any further issues.
Posted Sep 21, 2026 - 04:18 UTC
Monitoring
The vendor confirms the issue is resolved. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Posted Sep 21, 2026 - 04:08 UTC
Investigating
Customers on the US server (NA3/SBNA3) may be experiencing an issue where their BL NetSuite Connector jobs are failing. BlackLine teams are investigating the issue alongside the vendor. We will provide regular updates on this page until the issue is resolved.
Posted Sep 21, 2026 - 02:53 UTC
This incident affected: Financial Close - Sandbox (SB NA3) and Financial Close - Production (PROD NA3).
