G03 - Environment login issues

Incident Report for BlackLine

Resolved

This incident has been resolved.

Posted Feb 26, 2026 - 20:22 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 26, 2026 - 20:11 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 26, 2026 - 19:44 UTC

Investigating

We are currently investigating an issue that is preventing some clients from logging into the G03 environment. Our team is actively working to identify the root cause and restore service as quickly as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your patience. We will provide another update as soon as we have more information.

Posted Feb 26, 2026 - 19:17 UTC

This incident affected: Invoice-to-Cash - Sandbox (US), Invoice-to-Cash - Production (US), Intercompany - Production (US), Intercompany - Sandbox (US), Financial Close - Sandbox (SB NA3), and Financial Close - Production (PROD NA3).