General performance issues - FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Jun 01, 2023 - 13:33 UTC

Investigating

Customers may be experiencing an issue with general performance issues using FCS in EU3. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Jun 01, 2023 - 12:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 01, 2023 - 10:18 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 01, 2023 - 10:05 UTC

Investigating

Customers may be experiencing an issue with general performance issues using FCS in EU3. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Jun 01, 2023 - 09:39 UTC
This incident affected: Financial Close - Production (PROD EU3).