BlackLine has deployed a fix for an issue with unable to run reports in production. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Posted Apr 16, 2025 - 14:57 UTC
Identified
Customers may be experiencing an issue where they are unable to run reports in production. BlackLine teams have identified the cause and are developing a fix for the issue.
Posted Apr 16, 2025 - 14:35 UTC
Update
BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Posted Apr 16, 2025 - 14:25 UTC
Investigating
Customers may be experiencing an issue where they are unable to run reports in production. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Apr 16, 2025 - 13:19 UTC
This incident affected: Financial Close - Production (PROD US2, PROD EU1, PROD NA3).