Delay in match counts in SB AP1 - FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Posted Aug 01, 2025 - 18:03 UTC

Identified

Customers may be experiencing a delay where match counts are not displayed in a timely manner. BlackLine teams have identified the cause and are working to deploy a fix for the issue.

Posted Aug 01, 2025 - 18:02 UTC

Investigating

Customers may be experiencing a delay where match counts are not displayed in a timely manner. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.

Posted Aug 01, 2025 - 17:35 UTC

This incident affected: Financial Close - Sandbox (SB AP1).