Multiple clients experiencing slowness on PROD NA3- FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Sep 09, 2025 - 17:31 UTC

Monitoring

BlackLine has deployed a fix for the issue where users were experiencing slowness. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Posted Sep 09, 2025 - 17:06 UTC

Update

Multiple clients are experiencing slowness on PROD NA3. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Sep 09, 2025 - 16:52 UTC

Update

Multiple clients are experiencing slowness on PROD NA3. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Posted Sep 09, 2025 - 15:54 UTC

Investigating

Multiple clients experiencing slowness on PROD NA3. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Sep 09, 2025 - 15:02 UTC
This incident affected: Financial Close - Production (PROD NA3).