Possible Slowdown on EU Systems

Incident Report for BlackLine

Resolved

This incident has been resolved.

Posted Nov 18, 2025 - 23:57 UTC

Update

All activities are complete. No customer impact was detected or reported.

Posted Nov 18, 2025 - 23:56 UTC

Investigating

BlackLine has identified an event that will require a resynchronization of clusters on the backend. Users may experience slightly slower than normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time we do not anticipate any further issues.

Posted Nov 18, 2025 - 17:53 UTC

This incident affected: Invoice-to-Cash - Production (EU), Intercompany - Production (EU), and Financial Close - Production (PROD EU3).