BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Jul 31, 2026 - 19:21 UTC
Monitoring
Normal performance has been restored across the affected environments. We will continue to monitor closely to ensure stability.
Thank you for your patience throughout this issue.
Posted Jul 30, 2026 - 16:18 UTC
Investigating
We are aware that some customers may be experiencing slower-than-normal performance within their environment. Our team has identified the cause and is actively working to rebalance the affected infrastructure to restore normal performance levels.
There is no impact to data integrity or security, and all services remain available. You may experience a brief, momentary interruption as we complete this work.
We will provide an update once normal performance has been fully restored. We apologize for any inconvenience and appreciate your patience.
Posted Jul 30, 2026 - 15:19 UTC
This incident affected: Financial Close - Sandbox (SB NA3) and Financial Close - Production (PROD NA3).
