Degradation experienced accross all envrioments - FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Sep 28, 2023 - 00:50 UTC

Identified

Customers may be experiencing an issue where Journals, User Admingrid, and manage alerts will be impacted. BlackLine teams have identified the cause and are working to deploy a fix for the issue.
Posted Sep 28, 2023 - 00:48 UTC

Investigating

Customers may be experiencing an issue where Journals, User Admingrid, and manage alerts will be impacted. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Posted Sep 27, 2023 - 21:26 UTC
This incident affected: Financial Close - Production (PROD US2, PROD EU1, PROD NA3, PROD US3, PROD EU3) and Financial Close - Sandbox (SB US2, SB EU1, SB NA3, SB US3, SB EU3).