Hotfix 3.26.0.3 for I2C AR Multi Tenant - Management Module
Incident
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The issue has been identified and a fix is being implemented.
Investigating
Subject: Planned Maintenance Notification β ARM Hotfix 3.26.0.3 β No Service Impact Expected
Impacted Service: ARM (Accounts Receivable Management)
Change: Deployment of hotfix release 3.26.0.3, which includes an update to a stored procedure.
Scheduled Window: [29 July 2026, 14:00 β 18::00 UTC]
Customer Impact: None expected. Users will not experience any downtime or interruption to service. There is no impact to ARM or to the I2C AR-Multi Tenant services. No customer action is required.
Why we're telling you: In line with our change management policy, we notify customers of all production changes, including those assessed as no-impact.
During the change: Services remain available throughout. In the unlikely event of an issue, our teams will respond immediately and a follow-up communication will be issued.
Impacted Service: ARM (Accounts Receivable Management)
Change: Deployment of hotfix release 3.26.0.3, which includes an update to a stored procedure.
Scheduled Window: [29 July 2026, 14:00 β 18::00 UTC]
Customer Impact: None expected. Users will not experience any downtime or interruption to service. There is no impact to ARM or to the I2C AR-Multi Tenant services. No customer action is required.
Why we're telling you: In line with our change management policy, we notify customers of all production changes, including those assessed as no-impact.
During the change: Services remain available throughout. In the unlikely event of an issue, our teams will respond immediately and a follow-up communication will be issued.
This incident affected: Invoice-to-Cash - Sandbox (US, EU, AU) and Invoice-to-Cash - Production (US, EU, AU).