BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused. We will continue to monitor the environment.
Posted Apr 10, 2024 - 19:01 UTC
Update
We are continuing to work on a fix for this issue and have recovered access to a number of customer Sandbox instances.
Posted Apr 10, 2024 - 16:36 UTC
Update
We are continuing to work on a fix for this issue.
Posted Apr 10, 2024 - 15:14 UTC
Update
We are continuing working on a fix for this issue.
Posted Apr 10, 2024 - 15:14 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 10, 2024 - 13:50 UTC
Investigating
Customers may be experiencing an issue where Multiple SBUS2 enviroments are down - Sandbox login is not working. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Apr 10, 2024 - 11:13 UTC
This incident affected: Financial Close - Sandbox (SB US2).