BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Sep 21, 2024 - 05:42 UTC
Update
The critical maintenance has been completed.
Posted Sep 21, 2024 - 05:40 UTC
Update
We are continuing to investigate this issue.
Posted Sep 20, 2024 - 23:51 UTC
Investigating
BlackLine will perform critical maintenance in the Sandbox environment on September 20 as part of our continued commitment to ensuring the reliability and redundancy of our infrastructure.
BlackLine will release an update for the Sandbox environments beginning at the following times:
UTC: Friday, 21 September at 12:00 am
PT: Friday, September 20 at 5:00 pm
AEST: Saturday, 21 September at 10:00 am
Please see UTC times for EU1 and EU3 environments. Please see AEST or PT times for US2, US3, and NA3 environments.
Jobs submitted at the start of the maintenance window will be held in the queue until the maintenance has been completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.
Posted Sep 20, 2024 - 00:54 UTC
This incident affected: Financial Close - Sandbox (SB US2, SB EU1, SB NA3, SB US3, SB EU3, SB AP1).