Few clients may experience latency issue on the Blackline console - FCM

Incident Report for BlackLine

Resolved

This incident has been resolved.
Posted Mar 04, 2026 - 16:24 UTC

Update

We are continuing to monitor for any further issues.
Posted Mar 04, 2026 - 14:27 UTC

Monitoring

A fix has been implemented, systems have recovered and we are monitoring the results.
Posted Mar 04, 2026 - 14:24 UTC

Identified

The issue has been identified and the mitigation process is expected to take 60 mins. Clients might experience issues in accessing the console or performing the tasks during this period.
Posted Mar 04, 2026 - 14:08 UTC

Investigating

Customers may be experiencing an issue where there might be latency and data processing errors. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Mar 04, 2026 - 13:59 UTC
This incident affected: Financial Close - Production (PROD EU3).