Match Transactions may not immediately refresh - FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Posted Feb 06, 2026 - 08:22 UTC

Monitoring

A fix has been implemented and functionality is returned to normal. We will continue to monitor the situation for a short period, but anticipate no further issues.

Posted Feb 05, 2026 - 23:52 UTC

Investigating

Customers may be experiencing an issue where Matching Transactions may not immediately refresh in the system. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Posted Feb 05, 2026 - 20:55 UTC

This incident affected: Financial Close - Production (PROD US2, PROD NA3, PROD EU3, PROD AP1).