AR-Management issues accessing ARM pages - ARA

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Apr 29, 2025 - 13:22 UTC

Update

We are continuing to work on a fix for this issue.
Posted Apr 29, 2025 - 13:05 UTC

Identified

Customers may be experiencing an issue where the ARM module can experience issues while accessing Events, and Customer accounts. BlackLine teams have identified the cause and are developing a fix for the issue.
Posted Apr 29, 2025 - 10:06 UTC
This incident affected: Invoice-to-Cash - Sandbox (US, EU, AU) and Invoice-to-Cash - Production (US, EU, AU).
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