Production and Sandbox instances unavailable - FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Posted Sep 26, 2023 - 04:39 UTC

Identified

Customers may be experiencing an issue where Production and Sandbox instances will be unavailable. BlackLine teams have identified the cause and are working to deploy a fix for the issue.

Posted Sep 26, 2023 - 04:20 UTC

Investigating

Customers may be experiencing an issue where Production and Sandbox instances will be unavailable. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Posted Sep 25, 2023 - 23:20 UTC

This incident affected: Financial Close - Production (PROD EU1, PROD EU3) and Financial Close - Sandbox (SB EU1, SB EU3).