BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Aug 20, 2025 - 14:31 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 15, 2025 - 14:16 UTC
Identified
We have an update from our vendor regarding the SSO Routing issue that affected a limited number of customers on August 6th. Okta has identified a fix that they will deploy to their production environments on August 19. Once Okta's fix is deployed and verified by our team, we will restore the Single Sign-on Settings page.
While existing operations have been fully functional, the Single Sign-on Settings tab has been disabled. This upgrade will once again allow self-serve management of any SSO changes. BlackLine will provide an update here when this has been completed.
Posted Aug 14, 2025 - 20:33 UTC
This incident affected: Financial Close - Production (PROD US2, PROD NA3, PROD EU3, PROD AP1).