BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Jan 30, 2025 - 17:18 UTC
Update
Customers may be experiencing intermittent slowness in file import processing and disconnections caused by latency issues. BlackLine teams have identified the cause and are continuing to deploy a fix for the problem.
Posted Jan 30, 2025 - 16:41 UTC
Identified
Customers may be experiencing intermittent slowness in file import processing and disconnections caused by latency issues. BlackLine teams have identified the cause and are developing a fix for the issue.
Posted Jan 30, 2025 - 14:16 UTC
Update
BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Posted Jan 30, 2025 - 13:59 UTC
Investigating
Customers may be experiencing intermittent slowness in file import processing and disconnections caused by latency issues. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Jan 30, 2025 - 12:27 UTC
This incident affected: Invoice-to-Cash - Production (US, EU).