Potential performance slowness on NA3 & SBNA3 (Production & Sandbox)

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Posted Jun 02, 2026 - 19:35 UTC

Identified

Customers may be experiencing an issue where performance is degraded on the NA3 & SBNA3 (Production & Sandbox) applications.. BlackLine teams have identified the cause and are developing a fix for the issue.

Posted Jun 02, 2026 - 13:50 UTC

Investigating

Customers may be experiencing an issue where performance is degraded on the NA3 & SBNA3 (Production & Sandbox) applications. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Posted Jun 02, 2026 - 13:18 UTC

This incident affected: Financial Close - Sandbox (SB NA3) and Financial Close - Production (PROD NA3).