Service Degradation

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Jan 21, 2023 - 13:28 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jan 21, 2023 - 13:19 UTC

Identified

Customers may be experiencing an issue where Imports for data source imports for data ingestions were failing. BlackLine teams have identified the cause and are developing a fix for the issue.
Posted Jan 21, 2023 - 13:18 UTC

Investigating

Customers may be experiencing an issue where Data Ingestion source Imports fail. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Jan 21, 2023 - 11:39 UTC
This incident affected: Financial Close - Sandbox (SB US2, SB NA3, SB US3).
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