Integration Menu Items Appearing Under Reporting Menu - FCM - Sandbox

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Oct 05, 2026 - 18:16 UTC

Update

Customers may be experiencing an issue where Integration menu items are incorrectly appearing under the Reports menu in Sandbox environment. BlackLine teams have identified the cause and are working to deploy a fix for the issue.
Posted Oct 05, 2026 - 14:09 UTC

Identified

We are investigating a UI issue in Sandbox environments where Integration menu items are incorrectly appearing under the Reports menu.

This is a display inconsistency only. All reporting and integration features remain fully functional. We are working to restore the correct menu layout and will provide updates as they become available. BlackLine teams have identified the cause and are developing a fix for the issue.
Posted Oct 05, 2026 - 08:18 UTC
This incident affected: Sandbox - US - Studio360 (Integrate), Sandbox - EU - Studio360 (Integrate), Sandbox - APAC - Studio360 (Integrate), and Sandbox - ME - Studio360 (Integrate).