Few clients might experience issues with login - FCM

Incident Report for BlackLine

Resolved

This incident has been resolved.
Posted Feb 25, 2026 - 15:51 UTC

Update

We are aware of an issue impacting some clients attempting to log in. Our initial findings indicate this is caused by outdated cached data. , please try clearing your browser's cache and cookies. To ensure a complete refresh, please select the "All time" option for the time range.
In case if the issue persists, please contact your IT department to help with updating certificates available in the below link.
https://www.blackline.com/legal/certs/
Posted Feb 24, 2026 - 13:41 UTC

Monitoring

We are aware of an issue impacting some clients attempting to log in. Our initial findings indicate this is caused by outdated cached data. , please try clearing your browser's cache and cookies. To ensure a complete refresh, please select the "All time" option for the time range.
Posted Feb 23, 2026 - 15:57 UTC
This incident affected: Financial Close - Production (PROD NA3, PROD EU3, PROD AP1).