Production NA3 (G03P01) SSO Okta issue - users unable to login

Incident Report for BlackLine

Resolved

This incident has been resolved.

Posted Jan 19, 2026 - 05:27 UTC

Investigating

Customers may be experiencing an issue where "login to SSO Okta & might be getting an error Failure to login". BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Posted Jan 19, 2026 - 04:52 UTC

This incident affected: Financial Close - Production (PROD NA3).