API certificate-related issue.

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Posted Mar 14, 2024 - 05:20 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 14, 2024 - 04:50 UTC

Investigating

Customers may be experiencing issues related to API integrations which may impact ERP integration.
BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Posted Mar 14, 2024 - 04:43 UTC

This incident affected: Financial Close - Production (PROD US2, PROD EU1, PROD NA3, PROD US3, PROD EU3) and Financial Close - Sandbox (SB US2, SB EU1, SB NA3, SB US3, SB EU3).